Legal technology leader promotes Melanie Antoon, Chief Customer
Officer, and Karen Herckis, Chief HR Officer, to improve customer
experience and enhance company culture
DISCO (NYSE: LAW), a leader in AI-enabled legal technology,
announced today the promotion of two senior leaders to C-level
roles. Melanie Antoon will serve as DISCO’s first Chief Customer
Officer (CCO) and Karen Herckis has been appointed Chief Human
Resources Officer (CHRO).
In this new role, Antoon will have leadership over the Customer
Success team in addition to the Professional Services and Review
organizations that she previously led while serving as DISCO’s SVP
of Professional Services. Antoon’s newly created Customer
Experience team will deliver enhanced methods of engagement to
drive better customer outcomes.
As a long-time customer advocate, Antoon will continue to
innovate and improve the customer experience at DISCO in her role
as CCO. Prior to joining DISCO, Antoon held multiple executive
positions across legal, software and business consulting companies
including Inventus, Huron Consulting, Catalyst, and Winston &
Strawn.
“As we continue to evolve our customer engagement strategy, I’m
eager to tackle this new role and ensure DISCO remains at the
forefront of delivering exceptional value to clients through our
integrated solutions,” said Melanie Antoon, Chief Customer Officer.
“Our approach to customer relationships is more than just a typical
vendor relationship; it’s a deep partnership that sets us apart in
helping clients realize the maximum benefits of our
technology.”
As CHRO, Herckis will continue to lead DISCO's People team and
be instrumental in evolving the company's culture. Herckis will
continue to focus on attracting and retaining top talent and
strengthening leadership capabilities throughout the organization.
In her previous role as SVP of Human Resources, Herckis also helped
lead DISCO’s successful globalization efforts. Herckis previously
held leadership positions at Stova (formerly Aventri) and Epiq
prior to joining DISCO.
“Stepping up to this role is an exciting opportunity to lead
this incredible journey we’ve embarked on at DISCO,” said Karen
Herckis, Chief Human Resources Officer. “This past year was filled
with significant milestones, including DISCO opening its first
office in India. I am committed to helping establish a high
functioning culture and building an environment where people want
to grow their careers.”
"Karen and Melanie have played pivotal roles in our company's
success, and these promotions reflect their outstanding leadership
in enhancing our customers’ experience and strengthening our
culture,” said Scott Hill, Chief Executive Officer. “We are
confident that they will both continue to exert a positive
influence on our company and contribute significantly to our
strategic goals and future growth."
Later this month, both will be in attendance alongside other
DISCO executives at Legalweek in New York. Visit booth #2113 to
explore DISCO's Generative AI offering Cecilia and other solutions,
or to schedule a private meeting, visit
www.csdisco.com/legalweek.
About DISCO
DISCO (NYSE: LAW) provides cloud-native, artificial
intelligence-powered legal solutions that simplify legal hold,
legal request, ediscovery, legal document review and case
management for enterprises, law firms, legal services providers,
and governments. Our scalable, integrated solutions enable legal
departments to easily collect, process and review enterprise data
that is relevant or potentially relevant to legal matters. For more
information, visit www.csdisco.com.
Forward-Looking Statements
This press release contains forward-looking statements,
including, among other things, statements regarding the impact of
the promotions of Antoon and Herckis on the customer experience and
DISCO’s culture. Words such as “may,” “should,” “will,” “believe,”
“expect,” “anticipate,” “target,” “project,” and similar phrases
that denote future expectation or intent regarding DISCO’s
financial results, operations, and other matters are intended to
identify forward-looking statements. You should not rely upon
forward-looking statements as predictions of future events.
The outcome of the events described in these forward-looking
statements is subject to known and unknown risks, uncertainties,
and other factors that may cause DISCO’s actual results,
performance, or achievements to differ materially, including (i)
our history of operating losses; (ii) our limited operating
history; (iii) our ability to maintain and advance our innovation
and brand; (iv) our ability to effectively add new customers; (v)
our ability to effectively increase usage and penetration with our
existing customer base; (vi) our ability to expand our sales
coverage and establish a digital sales channel; (vii) our ability
to expand internationally; (viii) our ability to extend and
strengthen our channel partnerships and integrations; (ix) our
ability to expand our offering portfolio to a wider range of legal
processes outside of our current core offerings; (x) our dependence
on revenue from customer usage, which fluctuates based on the
timing of and activity driven by legal matters for which our
solution is used, and any shortfall of large matters on our
platform; (xi) our ability to pursue strategic acquisitions and
strategic investments to expand the functionality and value of our
solution; (xii) our ability to comply or remain in compliance with
laws and regulations that currently apply or become applicable to
our business in the jurisdictions in which we operate; (xiii) the
potential that our computer or electronic systems, applications or
services, or those of any third parties on whom we depend, fail or
suffer security or data privacy breaches or other unauthorized or
improper access to, use of, or destruction of our proprietary or
confidential data, employee data, or personal data; (xiv) our
ability to compete effectively with existing competitors and new
market entrants; (xv) the impact of fluctuations in general
macroeconomic conditions, such as the current inflationary
environment and rising interest rates; and (xvi) the impact that
global events, such as the COVID-19 pandemic, including variants of
COVID-19 or other public health crises, the Russian military
operations in Ukraine, the Israel-Hamas war and any related
economic downturn could have on our or our customers’ businesses,
financial condition and results of operations.
The forward-looking statements contained in this press release
are also subject to additional risks, uncertainties, and factors,
including those more fully described in our filings with the
Securities and Exchange Commission (“SEC”), including our Quarterly
Report on Form 10-Q for the quarter ended September 30, 2023, filed
with the SEC on November 9, 2023. Further information on potential
risks that could affect actual results will be included in the
subsequent periodic and current reports and other filings that we
make with the SEC from time to time, including our Annual Report on
Form 10-K for the year ended December 31, 2023.
Forward-looking statements represent DISCO’s management’s
beliefs and assumptions only as of the date such statements are
made. We undertake no obligation to update any forward-looking
statements made in this press release to reflect events or
circumstances after the date of this press release or to reflect
new information or the occurrence of unanticipated events, except
as required by law.
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