Cingular Wireless Statement Concerning Southern California Fires (As of 5:45 p.m. PST)
27 Octubre 2003 - 8:21PM
PR Newswire (US)
Cingular Wireless Statement Concerning Southern California Fires
(As of 5:45 p.m. PST) LOS ANGELES, Oct. 27 /PRNewswire/ -- Cingular
Wireless joins millions in expressing sympathy to everyone impacted
by the recent fires in Southern California. Cingular's top concern
is ensuring that its customers in these regions have continued
wireless service to keep them informed, safe and in touch with
family, friends and colleagues. Although the fires have affected
certain cell sites in the Los Angeles and San Diego areas,
Cingular's number-one priority has been to restore these sites to
full capacity as quickly and safely as possible. Only 5% of
Cingular's sites in San Diego and 1% in the Los Angeles area were
impacted by these fires. Service restoration efforts have already
brought on-line nearly 50% of those impacted cell sites. The
company expects to make additional sites operational by the end of
the day. Those sites that have not been restored are in areas
currently inaccessible due to safety concerns. Cingular suggests
that customers limit calls to emergency/family contacts during
these busy cell phone usage times. In addition, we recommend
sending SMS messages as another method of communicating to family
members. This will help free up the network, so that emergency
personnel and 911 users can communicate without delay. Cingular is
deploying back-up generators to augment commercial power losses at
cell sites, and the company has mobile wireless facilities called
"cellular on wheels" or "COWs" to deploy if needed. Employees are
monitoring the network round-the-clock. In addition, Cingular is
working to donate approximately 1,100 phones to the evacuation
centers and the American Red Cross chapters in the fire-affected
regions. ABOUT CINGULAR WIRELESS Cingular Wireless, a joint venture
between SBC Communications (NYSE:SBC) and BellSouth (NYSE:BLS),
serves more than 24 million voice and data customers across the
United States. A leader in mobile voice and data communications,
Cingular is the only U.S. wireless carrier to offer Rollover(SM),
the wireless plan that lets customers keep their unused monthly
minutes. Cingular has launched the world's first commercial
deployment of wireless services using Enhanced Data for Global
Evolution (EDGE) technology. Cingular provides cellular/PCS service
in 43 of the top 50 markets nationwide, and provides corporate
e-mail and other advanced data services through its GPRS, EDGE and
Mobitex packet data networks. Details of the company are available
at <
http://www.cingular.com/ >. DATASOURCE: Cingular Wireless
CONTACT: Lauren Garner of Cingular Wireless, +1-925-819-5362, ; or
Richard Gomes, +1-310-584-8349, , for Cingular Wireless Web site:
http://www.cingular.com/
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