Vocera Receives High Ratings for Demonstrating Positive Outcomes in Latest KLAS Report
04 Octubre 2021 - 7:00AM
Business Wire
Healthcare interoperability combined with
comprehensive software and hardware offerings drive customer
satisfaction
Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in
clinical communication and workflow solutions, today announced that
a new KLAS report, Clinical Communication Platforms 2021,
recognizes Vocera as a top rated vendor in health systems with
enterprise-wide deployments by driving strong outcomes with timely
communications, and has broad adoption across clinician and
non-clinician roles.
This report examines how healthcare organizations have moved
beyond point solutions to deploy enterprise communication platforms
that drive impressive outcomes, including improved operational
efficiency and care team collaboration, meaningful
interoperability, and positive clinician experience. In fact, KLAS
found a significant correlation between clinical communication
platforms and clinicians’ satisfaction with their organization’s
electronic health record (EHR) system.
Intelligent integrations between the Vocera solutions and EHRs
as well as other clinical and operational systems, placed Vocera at
the top of the KLAS ratings for broad user adoption among
clinicians and non-clinical roles. According to customer feedback
highlighted in the report, Vocera has deep experience leveraging
middleware and integrating with patient monitoring tools, which
enables clinicians to respond more quickly to critical
notifications, such as sepsis alerts, thereby improving patient
care.
Based on customer interviews, KLAS also noted that with the
launch of Vocera Edge, Vocera now has added capability as a unique
platform in the Clinical Communication and Collaboration (CC&C)
space with true bi-directional EHR integration capabilities.
“Because Vocera Edge has a true bi-directional integration with
our electronic health record, we have seen a significant reduction
in medication errors,” said Steve Shirley, Vice President of
Information Technology and Chief Information Officer at Parkview
Health System. “Satisfied clinicians empowered with tools to help
them provide safer, higher-quality and more efficient care
translates to a positive patient experience.”
Saving time and money were other themes in customer comments
published in the KLAS report for customers who had replaced pagers
and outdated phones with Vocera solutions. Additionally,
flexibility of the robust platform and team members’ confidence and
reliability in Vocera solutions and staff were stated.
“I love hearing how clinicians use the Vocera solutions to
improve care team collaboration and response times, saving valuable
time, which is critical to saving lives,” said Brent Lang, Chairman
and CEO of Vocera. “It is a privilege to provide solutions that
help protect and connect healthcare workers and the patients and
families they serve.”
About Vocera
The mission of Vocera Communications, Inc. is to improve the
lives of healthcare professionals, patients, and families. Founded
in 2000, Vocera provides clinical communication and workflow
solutions that help protect and connect team members, increase
operational efficiency, enhance quality of care and safety, and
humanize the healthcare experience. More than 2,300 facilities
worldwide, including nearly 1,900 hospitals and healthcare
facilities, have selected Vocera solutions to enable their
workforce to communicate and collaborate with co-workers and engage
with patients and families. Mobile workers can choose the right
device for their role or task, including smartphones or one of the
company’s wearable communication devices, and use voice commands to
easily reach people by name, role, or group. The hands-free Vocera
Smartbadge was named to TIME’s list of the 100 Best Inventions of
2020. Vocera solutions can integrate with more than 150 clinical
and operational systems, including electronic health records, nurse
call systems, ventilators, physiological monitors, and more. In
addition to healthcare, Vocera solutions are found in aged care
facilities, veterinary hospitals, schools, luxury hotels, retail
stores, power facilities, and more. Visit www.vocera.com to learn
more and follow @VoceraComm on Twitter.
Vocera® and the Vocera logo are trademarks of Vocera
Communications, Inc. registered in the United States and other
jurisdictions. All other trademarks appearing in this release are
the property of their respective owners.
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Shanna Hearon Vocera Communications, Inc. 669-999-3368
shearon@vocera.com
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