Financial Review
Revenues | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended September 30, | | | | | | Nine Months Ended September 30, | | | | | | % of Total Revenue |
(in millions) | | 2022 | | 2021 | | % Change | | CC % Change | | 2022 | | 2021 | | % Change | | CC % Change | | 2022 | | 2021 |
Equipment sales | | $ | 390 | | | $ | 387 | | | 0.8 | % | | 6.7 | % | | $ | 1,070 | | | $ | 1,197 | | | (10.6) | % | | (7.0) | % | | 21 | % | | 23 | % |
Post sale revenue | | 1,361 | | | 1,371 | | | (0.7) | % | | 4.1 | % | | 4,096 | | | 4,064 | | | 0.8 | % | | 4.2 | % | | 79 | % | | 77 | % |
Total Revenue | | $ | 1,751 | | | $ | 1,758 | | | (0.4) | % | | 4.7 | % | | $ | 5,166 | | | $ | 5,261 | | | (1.8) | % | | 1.7 | % | | 100 | % | | 100 | % |
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Reconciliation to Condensed Consolidated Statements of (Loss) Income: | | | | | | | | |
Sales | | $ | 690 | | | $ | 657 | | | 5.0 | % | | 10.4 | % | | $ | 1,949 | | | $ | 1,929 | | | 1.0 | % | | 4.6 | % | | | | |
Less: Supplies, paper and other sales | | (300) | | | (270) | | | 11.1 | % | | 15.9 | % | | (879) | | | (732) | | | 20.1 | % | | 23.5 | % | | | | |
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Equipment sales | | $ | 390 | | | $ | 387 | | | 0.8 | % | | 6.7 | % | | $ | 1,070 | | | $ | 1,197 | | | (10.6) | % | | (7.0) | % | | | | |
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Services, maintenance and rentals | | $ | 1,010 | | | $ | 1,046 | | | (3.4) | % | | 1.4 | % | | $ | 3,061 | | | $ | 3,166 | | | (3.3) | % | | 0.2 | % | | | | |
Add: Supplies, paper and other sales | | 300 | | | 270 | | | 11.1 | % | | 15.9 | % | | 879 | | | 732 | | | 20.1 | % | | 23.5 | % | | | | |
Add: Financing | | 51 | | | 55 | | | (7.3) | % | | (2.9) | % | | 156 | | | 166 | | | (6.0) | % | | (3.3) | % | | | | |
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Post sale revenue | | $ | 1,361 | | | $ | 1,371 | | | (0.7) | % | | 4.1 | % | | $ | 4,096 | | | $ | 4,064 | | | 0.8 | % | | 4.2 | % | | | | |
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Segments | | | | | | | | | | | | | | | | | | | | |
Print and Other | | $ | 1,641 | | | $ | 1,636 | | | 0.3 | % | | | | $ | 4,824 | | | $ | 4,889 | | | (1.3) | % | | | | 93 | % | | 93 | % |
Financing (FITTLE) | | 150 | | | 171 | | | (12.3) | % | | | | 459 | | | 528 | | | (13.1) | % | | | | 9 | % | | 10 | % |
Intersegment elimination(1) | | (40) | | | (49) | | | (18.4) | % | | | | (117) | | | (156) | | | (25.0) | % | | | | (2) | % | | (3) | % |
Total Revenue(2) | | $ | 1,751 | | | $ | 1,758 | | | (0.4) | % | | | | $ | 5,166 | | | $ | 5,261 | | | (1.8) | % | | | | 100 | % | | 100 | % |
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Go-To-Market | | | | | | | | | | | | | | | | | | | | |
Americas | | $ | 1,140 | | | $ | 1,127 | | | 1.2 | % | | 1.7 | % | | $ | 3,361 | | | $ | 3,336 | | | 0.7 | % | | 1.1 | % | | 65 | % | | 63 | % |
EMEA | | 567 | | | 594 | | | (4.5) | % | | 9.3 | % | | 1,672 | | | 1,798 | | | (7.0) | % | | 2.4 | % | | 32 | % | | 34 | % |
Other | | 44 | | | 37 | | | 18.9 | % | | 18.9 | % | | 133 | | | 127 | | | 4.7 | % | | 4.7 | % | | 3 | % | | 3 | % |
Total Revenue(2) | | $ | 1,751 | | | $ | 1,758 | | | (0.4) | % | | 4.7 | % | | $ | 5,166 | | | $ | 5,261 | | | (1.8) | % | | 1.7 | % | | 100 | % | | 100 | % |
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CC - See "Currency Impact" section for a description of Constant Currency.
(1)Reflects net revenue, primarily commissions and other payments, made by the Financing (FITTLE) segment to the Print and Other segment for the lease of Xerox equipment placements.
(2)Refer to the "Reportable Segments and Geographic Sales Channels" section.
Third quarter 2022 total revenue decreased 0.4% as compared to third quarter 2021, including a 5.1-percentage point adverse impact from currency, partially offset by a 3.4-percentage point benefit from acquisitions. The increase in organic revenue at constant currency1 reflected growth in equipment sales revenue, primarily due to resilient demand for our office products and a modest improvement in product supply availability. Total revenue for the nine months ended September 30, 2022 decreased 1.8%, including a 3.5-percentage point adverse impact from currency, partially offset by a 2.4-percentage point benefit from acquisitions. The decrease in revenue reflected global product supply constraints and freight disruptions, which limited our ability to fulfill orders and resulted in growth of our order backlog through the first half of 2022, which began to slightly decline in third quarter 2022 (an approximate 8% decline). Post sale revenue for both the three and nine months ended September 30, 2022 increased at constant currency1, reflecting improvement in IT and Digital Services revenue as well as paper and supplies sales, partially offset by lower signings. We expect supply constraints and return-to-office trends to modestly improve in the fourth quarter, but at a slower pace than expected.
Geographically, third quarter 2022 revenue increased 1.2% in our Americas region, including a 0.5-percentage point adverse impact from currency, as compared to third quarter 2021, while for the nine months ended September 30, 2022 revenue increased 0.7%, including a 0.4-percentage point adverse impact from currency, with both periods benefiting from recent acquisitions. Revenue in our EMEA operations decreased 4.5%, including a 13.8-percentage point adverse impact from currency, as compared to third quarter 2021, while for the nine months ended September 30, 2022 revenue decreased 7.0%, including a 9.4-percentage point adverse impact from currency. Absent the adverse impact from currency, revenue increased driven by strength in equipment sales due to increased product
availability specifically in the EMEA region. However, both regions continue to be negatively impacted by product supply shortages.
Total revenue for the three and nine months ended September 30, 2022 reflected the following:
Post sale revenue
Post sale revenue primarily reflects contracted services, equipment maintenance, supplies and financing. These revenues are associated not only with the population of devices in the field, which are affected by installs and removals, but also by the page volumes generated from the usage of such devices and the revenue per printed page. Post sale revenue also includes transactional IT hardware sales and implementation services.
For the three months ended September 30, 2022, Post sale revenue decreased 0.7% as compared to third quarter 2021, including a 4.8-percentage point adverse impact from currency and a 4.4-percentage point benefit from acquisitions, while Post sale revenue increased 0.8% for the nine months ended September 30, 2022 as compared to the prior year period, including a 3.4-percentage point adverse impact from currency and a 3.1-percentage point benefit from acquisitions. Post sale revenue reflected the following:
•Services, maintenance and rentals revenue includes maintenance revenue (including bundled supplies), document services revenue from our Xerox Services offerings and rentals.
◦For the three months ended September 30, 2022, these revenues decreased 3.4% as compared to third quarter 2021, including a 4.8-percentage point adverse impact from currency. In constant currency1, growth in outsourcing services revenue primarily reflects recent pricing actions and the acquisition of Go Inspire, partially offset by a slightly lower population of machines in the field and lower contracted page minimums.
◦For the nine months ended September 30, 2022, these revenues decreased 3.3% as compared to the prior year period, including a 3.5-percentage point adverse impact from currency. The growth at constant currency1 was primarily due to the acquisition of Go Inspire during the third quarter 2022, partially offset by the impact of lower royalty revenues from FUJIFILM Business Innovation Systems (formerly Fuji Xerox), lower third-party leasing commissions (resulting from higher XFS lease penetration of our XBS operations), a lower net population of devices, an ongoing competitive environment and slightly lower page volumes.
•Supplies, paper and other sales includes unbundled supplies, IT services and other sales.
◦For the three months ended September 30, 2022, these revenues increased 11.1% as compared to third quarter 2021, including a 4.8-percentage point adverse impact from currency, while for the nine months ended September 30, 2022, these revenues increased 20.1% as compared to the prior year period, including a 3.4-percentage point adverse impact from currency. The increase for the three and nine months ended September 30, 2022, as compared to the respective prior year periods primarily reflected higher IT Services revenues, which included revenues from the recent acquisition of Powerland in Canada, as well as higher paper and supplies revenues driven by higher channel demand.
•Financing revenue is generated from financed equipment sale transactions. For the three months ended September 30, 2022, these revenues decreased 7.3% as compared to third quarter 2021, including a 4.4-percentage point adverse impact from currency, while Financing revenue for the nine months ended September 30, 2022 decreased 6.0%, including a 2.7-percentage point adverse impact from currency, as compared to the prior year period. The decrease for the three and nine months ended September 30, 2022, as compared to the respective prior year periods reflected a lower finance receivables balance due to the pace of run-off of our lease portfolio and lower equipment sales in prior periods. Lease originations for the three months ended September 30, 2022 increased as compared to third quarter 2021, while lease originations declined for the nine months ended September 30, 2022 as compared to the prior year period. Xerox channel originations declined for both the three and nine months ended September 30, 2022, as compared to the respective prior year periods, due primarily to supply constraints. These declines were partially offset by an increase in originations from third-party dealers and non-Xerox equipment providers in both the three and nine months ended September 30, 2022.
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(1)See the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure..
Equipment sales revenue
Equipment sales revenue increased 0.8% for the three months ended September 30, 2022 as compared to third quarter 2021, including a 5.9-percentage point adverse impact from currency. The increase reflected higher demand and a modest improvement in product availability, primarily in EMEA. Backlog declined slightly on a sequential basis (an approximate 8% decline), but remained above both prior year and pre-pandemic levels. Equipment sales revenue increased in EMEA primarily due to better availability of product specific to EMEA markets. Equipment sales revenue decreased in the Americas due to continued supply chain disruptions, which impacted all product categories (Entry, Mid-Range, and High-End).
Equipment sales revenue for the nine months ended September 30, 2022 decreased 10.6%, including a 3.6-percentage point adverse impact from currency, reflecting the adverse impact of product supply constraints and global freight disruptions. Although backlog at September 30, 2022 declined slightly on a sequential basis, it remained above both prior year and pre-pandemic levels. Equipment sales revenue decreased in the Americas region and in EMEA primarily due to supply chain disruptions, which impacted all product categories (Entry, Mid-Range, and High-End).
See Segment Review - Print and Other below for additional discussion on Equipment sales revenue.
Costs, Expenses and Other Income
Summary of Key Financial Ratios
The following is a summary of key financial ratios used to assess our performance: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended September 30, | | Nine Months Ended September 30, |
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(in millions) | | 2022 | | 2021 | | B/(W) | | 2022 | | 2021 | | B/(W) |
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Gross Profit | | $ | 556 | | | $ | 569 | | | $ | (13) | | | | $ | 1,643 | | | $ | 1,819 | | | $ | (176) | | |
RD&E | | 73 | | | 82 | | | 9 | | | | 235 | | | 235 | | | — | | |
SAG | | 418 | | | 413 | | | (5) | | | | 1,332 | | | 1,295 | | | (37) | | |
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Equipment Gross Margin | | 21.0 | % | | 18.3 | % | | 2.7 | | pts. | | 21.7 | % | | 24.9 | % | | (3.2) | | pts. |
Post sale Gross Margin | | 34.9 | % | | 36.4 | % | | (1.5) | | pts. | | 34.5 | % | | 37.5 | % | | (3.0) | | pts. |
Total Gross Margin | | 31.8 | % | | 32.4 | % | | (0.6) | | pts. | | 31.8 | % | | 34.6 | % | | (2.8) | | pts. |
RD&E as a % of Revenue | | 4.2 | % | | 4.7 | % | | 0.5 | | pts. | | 4.5 | % | | 4.5 | % | | — | | pts. |
SAG as a % of Revenue | | 23.9 | % | | 23.5 | % | | (0.4) | | pts. | | 25.8 | % | | 24.6 | % | | (1.2) | | pts. |
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Pre-tax (Loss) Income | | $ | (380) | | | $ | 84 | | | $ | (464) | | | | $ | (474) | | | $ | 236 | | | $ | (710) | | |
Pre-tax (Loss) Income Margin | | (21.7) | % | | 4.8 | % | | (26.5) | | pts. | | (9.2) | % | | 4.5 | % | | (13.7) | | pts. |
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Adjusted(1) Operating Profit | | $ | 65 | | | $ | 74 | | | $ | (9) | | | | $ | 97 | | | $ | 289 | | | $ | (192) | | |
Adjusted(1) Operating Income Margin | | 3.7 | % | | 4.2 | % | | (0.5) | | pts. | | 1.9 | % | | 5.5 | % | | (3.6) | | pts. |
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(1)See the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
Pre-tax (Loss) Income Margin
Third quarter 2022 pre-tax (loss) margin of (21.7)% decreased 26.5-percentage points as compared to third quarter 2021. The decrease primarily reflected the Goodwill impairment charge of $412 million ($395 million after-tax), the impact of lower adjusted1 operating margin (see Adjusted1 Operating Margin discussion below), as well as higher Restructuring and related cost, net and Other expenses, net.
Pre-tax (loss) margin for the nine months ended September 30, 2022 of (9.2)% decreased 13.7-percentage points as compared to the prior year period. The decrease primarily reflected the Goodwill impairment charge, as well as the impact of lower adjusted1 operating margin (see Adjusted1 Operating Margin discussion below), increased SAG (Selling, administrative and general expenses) due to the higher stock compensation expense associated with the accelerated vesting of all outstanding equity awards in the second quarter 2022, according to the terms of the award agreement, in connection with the passing of Xerox Holding's former CEO, as well as higher Other expenses, net, which included a $33 million charge associated with the termination of a product supply agreement.
Adjusted1 Operating Margin
Third quarter 2022 adjusted1 operating income margin of 3.7% decreased by 0.5-percentage points as compared to third quarter 2021 primarily reflecting lower gross margin, which includes the impact of unfavorable product and services mix associated with product supply constraints as well as higher bad debt expense, real estate and occupancy costs, and the benefits from temporary government assistance in the prior year. These impacts were partially offset by lower freight costs, research and development (R&D), and favorable currency, as well as productivity and cost savings associated with our Project Own It transformation actions.
Adjusted1 operating income margin for the nine months ended September 30, 2022 of 1.9% decreased by 3.6-percentage points as compared to the prior year period, primarily reflecting lower revenues and lower gross margin, which includes the impact of unfavorable products and services mix associated with product supply constraints, as well as lower royalty revenues. The decrease was also the result of higher bad debt expense, and benefits from temporary government assistance in the prior year. These negative impacts were partially offset by lower selling expenses resulting from lower sales volumes, lower freight costs and favorable currency, as well as productivity and cost savings associated with our Project Own It transformation actions.
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(1)Refer to the Operating (Loss) Income and Margin reconciliation table in the "Non-GAAP Financial Measures" section.
Gross Margin
Third quarter 2022 gross margin of 31.8% decreased by 0.6-percentage points as compared to third quarter 2021, primarily reflecting approximately 0.5-percentage points associated with the adverse impacts of higher supply chain costs and capacity restrictions (including limited availability of higher margin equipment), as well as an unfavorable product and service mix to paper and IT services. In addition, gross margin was negatively impacted by the cost of acquisitions, benefits from temporary government assistance and furlough measures in the prior year, and a competitive price environment. These impacts were partially offset by favorable currency and productivity and cost savings associated with Project Own It transformation actions.
Gross margin for the nine months ended September 30, 2022 of 31.8% decreased by 2.8-percentage points as compared to the prior year period, primarily reflecting approximately 1.9-percentage points associated with the adverse impacts of higher supply chain costs and capacity restrictions (including limited availability of higher margin equipment) as well as unfavorable product and service mix to paper and IT services. In addition, gross margin was negatively impacted by lower third-party financing commissions, lower royalty revenue, benefits from temporary government assistance and furlough measures in the prior year, and a competitive pricing environment. These impacts were partially offset by favorable currency and productivity and cost savings associated with Project Own It transformation actions.
Third quarter 2022 equipment gross margin of 21.0% increased by 2.7-percentage points as compared to third quarter 2021, primarily reflecting lower freight costs, price increases, a favorable product and channel mix in EMEA, as well as slightly higher revenue. These impacts were partially offset by continued product supply constraints and higher product costs.
Equipment gross margin for the nine months ended September 30, 2022 of 21.7% decreased by 3.2-percentage points as compared to the prior year period, primarily reflecting an unfavorable mix of entry products and the impact of continued product supply constraints and higher product costs. These impacts were partially offset by the benefits of price increases, lower freight costs and favorable currency.
Third quarter 2022 Post sale gross margin of 34.9% decreased by 1.5-percentage points as compared to third quarter 2021, reflecting the unfavorable mix impact from recent acquisitions, higher component and logistics costs associated with supply chain disruption, benefits from temporary government assistance in the prior year, and a competitive price environment. In addition, a higher mix of IT services and paper revenues also contributed to the decrease in margins. These impacts were partially offset by favorable currency, lower freight costs, as well as productivity and cost savings associated with Project Own It transformation actions.
Post sale gross margin for the nine months ended September 30, 2022 of 34.5% decreased by 3.0-percentage points as compared to the prior year period, reflecting higher component and logistics costs associated with supply chain disruption, benefits from temporary government assistance in the prior year, a competitive price environment, and lower royalty revenues and third-party financing commissions. In addition, a higher mix of IT services revenues also contributed to the decrease in margins. These impacts were partially offset by favorable currency as well as productivity and cost savings associated with Project Own It transformation actions.
Research, Development and Engineering Expenses (RD&E)
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| Three Months Ended September 30, | | Nine Months Ended September 30, |
(in millions) | 2022 | | 2021 | | Change | | 2022 | | 2021 | | Change |
R&D | $ | 59 | | | $ | 67 | | | $ | (8) | | | $ | 193 | | | $ | 189 | | | $ | 4 | |
Sustaining engineering | 14 | | | 15 | | | (1) | | | 42 | | | 46 | | | (4) | |
Total RD&E Expenses | $ | 73 | | | $ | 82 | | | $ | (9) | | | $ | 235 | | | $ | 235 | | | $ | — | |
Third quarter 2022 RD&E as a percentage of revenue of 4.2% decreased by 0.5-percentage points as compared to third quarter 2021, primarily due to investment prioritization and rationalization as well as costs savings associated with Project Own It which outpaced a modest revenue decline.
RD&E as a percentage of revenue for the nine months ended September 30, 2022 of 4.5% was flat as compared to the prior year period, as a result of a consistent rate of investments year-over-year, which outpaced the rate of revenue declines.
RD&E of $73 million decreased $9 million as compared to third quarter 2021 primarily reflecting lower spending in both our print business and our innovation portfolio as well as savings from restructuring and productivity associated with Project Own It. The lower spending in innovation reflects the decision to scale back activities in PARC.
RD&E for the nine months ended September 30, 2022 of $235 million was flat as compared to the prior year period, primarily reflecting lower spending in our print business as well as savings from restructuring and productivity associated with Project Own It, offset by investments in our innovation portfolio and software.
Selling, Administrative and General Expenses (SAG)
Third quarter 2022 SAG as a percentage of revenue of 23.9% increased by 0.4-percentage points as compared to third quarter 2021, primarily due to higher bad debt and administrative expenses, as well as modestly lower revenues, partially offset by lower selling expenses as a result of the favorable impact from currency as well as productivity and cost savings associated with our Project Own It transformation actions.
Third quarter 2022 SAG of $418 million increased $5 million as compared to third quarter 2021, primarily reflecting higher bad debt expense, due to the prior year reserve release, as well as the impacts from acquisitions and higher real estate and occupancy costs, litigation costs and benefits from temporary government assistance in the prior year. These adverse impacts were partially offset by the favorable impact from currency as well as productivity and cost savings associated with our Project Own It transformation actions.
SAG as a percentage of revenue for the nine months ended September 30, 2022 of 25.8% increased by 1.2-percentage points as compared to the prior year period, due to higher administrative and bad debt expenses, as well as the impact of lower revenues, partially offset by lower selling expenses as a result of the favorable impact from currency as well as productivity and cost savings associated with our Project Own It transformation actions.
SAG for the nine months ended September 30, 2022 of $1,332 million increased by $37 million as compared to the prior year period, primarily reflecting stock compensation expense of $21 million associated with the accelerated vesting of all outstanding equity awards, according to the terms of the award agreement, in connection with the passing of Xerox Holding's former CEO and higher bad debt expense due to the prior year reserve releases. The increase was also due to acquisitions, investments in CareAR and FITTLE, higher litigation costs and real estate and occupancy costs, as well as benefits from temporary government assistance in the prior year. These actions were partially offset by lower sales and marketing expenses resulting from lower sales volumes, and productivity and cost savings associated with our Project Own It transformation actions, as well as the favorable impact from currency.
Our bad debt provision for the three and nine months ended September 30, 2022 of $7 million and $29 million, respectively, increased by $11 million and $20 million, respectively, as compared to the prior year period, primarily related to prior year reserve releases totaling $14 million and $20 million, respectively. On a trailing twelve-month basis (TTM), bad debt expense was approximately 1.0% of total receivables (excluding the fourth quarter 2021 reserve reduction of approximately $11 million), which is consistent with the pre-pandemic trend and reflects the consistent level of reserves subsequent to the first quarter 2020 charge.
Refer to Note 8 - Accounts Receivable, Net and Note 9 - Finance Receivables, Net in the Condensed Consolidated Financial Statements for additional information regarding our bad debt provision.
Restructuring and Related Costs, Net
We incurred Restructuring and related costs, net of $22 million for the third quarter 2022, as compared to $10 million for third quarter 2021, and $41 million for the nine months ended September 30, 2022, as compared to $39 million in the prior year period. These costs were primarily related to the implementation of initiatives under our business transformation projects, including Project Own It. The following is a breakdown of those costs:
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| | Three Months Ended September 30, | | Nine Months Ended September 30, |
(in millions) | | 2022 | | 2021 | | 2022 | | 2021 |
Severance(1) | | $ | 15 | | | $ | 5 | | | $ | 59 | | | $ | 25 | |
Asset impairments - leased right-of-use assets(2) | | 1 | | | — | | | 2 | | | 2 | |
Asset impairments - owned assets(2) | | 9 | | | — | | | 10 | | | 10 | |
Other contractual termination costs(3) | | — | | | 1 | | | 1 | | | 3 | |
Other charges/credits(4) | | (3) | | | (3) | | | (28) | | | (12) | |
Restructuring and asset impairment costs | | 22 | | | 3 | | | 44 | | | 28 | |
Retention-related severance/bonuses(5) | | (1) | | | 7 | | | (3) | | | 6 | |
Contractual severance costs(6) | | 1 | | | — | | | — | | | 3 | |
Consulting and other costs(7) | | — | | | — | | | — | | | 2 | |
Total | | $ | 22 | | | $ | 10 | | | $ | 41 | | | $ | 39 | |
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(1)Reflects headcount reductions of approximately 550 and 35 employees worldwide in third quarter 2022 and 2021, respectively, and 1,600 and 435 employees worldwide for the nine months ended September 30, 2022 and 2021, respectively.
(2)Primarily related to the exit and abandonment of leased and owned facilities net of any potential sublease income and other recoveries.
(3)Primarily includes additional costs incurred upon the exit from our facilities including decommissioning costs and associated contractual termination costs.
(4)Reflects net gains on the sale of owned land and facilities of $2 million and $22 million for the three and nine months ended September 30, 2022, respectively, as well as net reversals for changes in estimated reserves from prior period initiatives.
(5)Includes retention-related severance and bonuses for employees expected to continue working beyond their minimum notification period before termination. The reversals in 2022 reflect a change in estimates.
(6)Amounts primarily reflect severance and other related costs we are contractually required to pay in connection with employees transferred as part of shared service arrangements entered into with third party providers.
(7)Represents professional support services associated with our business transformation initiatives.
Third quarter 2022 actions impacted several functional areas, with approximately 75% focused on gross margin improvements, approximately 20% focused on SAG reductions and the remainder focused on RD&E optimization.
Third quarter 2021 actions impacted several functional areas, with approximately 35% focused on gross margin improvements, approximately 50% focused on SAG reductions and the remainder focused on RD&E optimization.
The Restructuring and related costs, net reserve balance for all programs as of September 30, 2022 was $51 million, of which $50 million is expected to be paid over the next twelve months.
Refer to Note 12 - Restructuring Programs in the Condensed Consolidated Financial Statements for additional information regarding our restructuring programs.
Amortization of Intangible Assets
Amortization of intangible assets for the three and nine months ended September 30, 2022 of $10 million and $31 million was $3 million and $11 million lower, respectively, as compared to the respective prior year periods, primarily related to the write-off of certain XBS trade names in first quarter 2022 as part of our continued efforts to realign and consolidate this sales unit as part of Project Own It.
Worldwide Employment
Worldwide employment was approximately 21,200 as of September 30, 2022, a decrease of approximately 2,100 from December 31, 2021. The decrease resulted from net attrition (attrition net of gross hires) and restructuring, as well as the impact of organizational changes including employee transfers associated with shared services arrangements.
Other Expenses, Net
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| | Three Months Ended September 30, | | Nine Months Ended September 30, |
(in millions) | | 2022 | | 2021 | | 2022 | | 2021 |
Non-financing interest expense | | $ | 21 | | | $ | 23 | | | $ | 73 | | | $ | 71 | |
Interest income | | (4) | | | (1) | | | (8) | | | (3) | |
Non-service retirement-related costs | | (7) | | | (22) | | | (18) | | | (64) | |
Gains on sales of businesses and assets | | (16) | | | (39) | | | (17) | | | (40) | |
Currency losses, net | | 1 | | | 3 | | | 2 | | | 6 | |
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Loss on early extinguishment of debt | | — | | | — | | | 4 | | | — | |
Contract termination costs - product supply | | — | | | — | | | 33 | | | — | |
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Excess contribution refund | | — | | | — | | | (16) | | | — | |
All other expenses, net | | 6 | | | 3 | | | 13 | | | 2 | |
Other expenses, net | | $ | 1 | | | $ | (33) | | | $ | 66 | | | $ | (28) | |
Non-Financing Interest Expense
Third quarter 2022 non-financing interest expense of $21 million was $2 million lower than third quarter 2021. When combined with financing interest expense (Cost of financing), total interest expense of $49 million decreased by $3 million as compared to third quarter 2021, primarily reflecting a lower average debt balance, partially offset by slightly higher average interest rates.
Non-financing interest expense for the nine months ended September 30, 2022 of $73 million was $2 million higher than the prior year period. When combined with financing interest expense (Cost of financing), total interest expense of $151 million decreased by $5 million from the prior year period reflecting a lower average debt balance, partially offset by higher average interest rates.
Refer to Note 13 - Debt in the Condensed Consolidated Financial Statements for additional information regarding debt activity and interest expense.
Non-Service Retirement-Related Costs
Third quarter 2022 non-service retirement-related costs were $15 million higher than third quarter 2021, while non-service retirement-related costs for the nine months ended September 30, 2022 were $46 million higher than the prior year period. The increase in both periods was primarily driven by an increase in interest costs due to higher discount rates.
NOTE: Service retirement-related costs, which are included in operating expenses, were $4 million and $5 million for the three months ended September 30, 2022 and 2021, respectively, and $14 million and $17 million for the nine months ended September 30, 2022 and 2021, respectively.
Refer to Note 16 - Employee Benefit Plans in the Condensed Consolidated Financial Statements for additional information regarding service and non-service retirement-related costs.
Gains on Sales of Businesses and Assets
Gains on sales of businesses and assets were $23 million lower for both the three and nine months ended September 30, 2022, as compared to the respective prior year periods, primarily due to lower sales of non-core surplus business assets.
Loss on Early Extinguishment of Debt
In the second quarter 2022, we recorded a loss of $4 million related to the early redemption of $350 million of the $1 billion of Xerox Corporation's 4.625% Senior Notes due March 2023 ($650 million after redemption).
Refer to Note 13 - Debt in the Condensed Consolidated Financial Statements, for additional information regarding debt activity and interest expense.
Contract Termination Costs
In the first quarter 2022, we recorded a $33 million charge ($25 million after-tax) associated with the termination of a product supply agreement. The charge primarily reflects the payment of the contractual cancellation fee plus interest and related legal fees.
Excess Contribution Refund
In the second quarter 2022, we received a refund of $16 million, which reflects the return of excess employer contributions to a defined contribution plan for one of our Latin American subsidiaries as a result of employee forfeitures. The excess contributions accumulated over the past 20 plus years.
Income Taxes
Third quarter 2022 effective tax rate was (0.8)% and includes the tax impacts associated with the non-cash Goodwill impairment charge. On an adjusted1 basis, third quarter 2022 effective tax rate was 42.1%. The adjusted1 effective tax rate was higher than the U.S. federal statutory tax rate of 21% primarily due to changes in elections made to certain tax positions for recently filed returns as well as the geographical mix of earnings, combined with lower adjusted pre-tax income.
Third quarter 2021 effective tax rate was (4.8)%. On an adjusted1 basis, third quarter 2021 effective tax rate was (3.5)%. Both rates include the benefits from additional incentives as a result of changes in elections made with the filed tax returns, as well as a decrease in the deferred tax valuation allowances of approximately 26%. The adjusted1 effective tax rate was lower than the U.S. federal statutory tax rate of 21% primarily due to additional incentives as a result of changes in elections made with the filed tax returns, decrease in deferred tax valuation allowances, and the geographical mix of earnings.
The effective tax rate for the nine months ended September 30, 2022 was 5.7% and included tax expense associated with the non-cash Goodwill impairment charge, changes in elections made to certain tax positions for recently filed returns, and the non-deductible accelerated share vestings, according to the terms of an award agreement, in connection with the passing of Xerox Holding's former CEO, offset by benefits from additional tax incentives, a change in our indefinite reinvestment tax liability due to a recent acquisition and the geographical mix of earnings. On an adjusted1 basis, the effective tax rate for the nine months ended September 30, 2022 was 22.0%. The adjusted1 effective tax rate was higher than the U.S. federal statutory tax rate of 21% primarily due to tax expense associated with changes in elections made to certain tax positions for recently filed returns, offset by benefits from additional tax incentives and a change in our indefinite reinvestment tax liability due to a recent acquisition.
The effective tax rate for the nine months ended September 30, 2021 was 8.1%. On an adjusted1 basis, the effective tax rate for the nine months ended September 30, 2021 was 9.9%. Both rates include the benefits from tax law changes, additional incentives as a result of changes in elections made with the filed tax returns, as well as a decrease in the deferred tax valuation allowances of approximately 15%. The adjusted1 effective tax rate was lower than the U.S. federal statutory tax rate of 21% primarily due to benefits from tax law changes, additional incentives as a result of changes in elections made with the filed tax returns, decrease in deferred tax valuation allowances and partially offset by state taxes and the geographical mix of earnings.
Our effective tax rate is based on nonrecurring events as well as recurring factors, including the taxation of foreign income. In addition, our effective tax rate will change based on discrete or other nonrecurring events that may not be predictable.
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(1)Refer to the Effective Tax Rate reconciliation table in the "Non-GAAP Financial Measures" section.
Equity in Net Income of Unconsolidated Affiliates
Investment in Affiliates, at Equity largely consists of several minor investments in entities in the Middle East region. Equity in net income of unconsolidated affiliates for the nine months ended September 30, 2022 was relatively flat as compared to the prior year period.
Net (Loss) Income
Third quarter 2022 Net (Loss) Attributable to Xerox Holdings was $(383) million, or $(2.48) per diluted share, which included an after-tax non-cash Goodwill impairment charge of $395 million ($412 million pre-tax), or $2.54 per share. On an adjusted1 basis, Net Income Attributable to Xerox Holdings was $33 million, or $0.19 per diluted share.
Third quarter 2021 Net Income Attributable to Xerox Holdings was $90 million, or $0.48 per diluted share. On an adjusted1 basis, Net Income Attributable to Xerox Holdings was $90 million, or $0.48 per diluted share.
Net (Loss) Attributable to Xerox Holdings for the nine months ended September 30, 2022 was $(443) million, or $(2.91) per diluted share, which included an after-tax non-cash Goodwill impairment charge of $395 million ($412 million pre-tax), or $2.54 per share. On an adjusted1 basis, Net Income Attributable to Xerox Holdings was $43 million, or $0.21 per diluted share.
Net Income Attributable to Xerox Holdings for the nine months ended September 30, 2021 was $220 million, or $1.10 per diluted share, and included the benefit from a change in tax law. On an adjusted1 basis, Net Income Attributable to Xerox Holdings was $231 million, or $1.16 per diluted share.
Refer to Note 21 - (Loss) Earnings per Share in the Condensed Consolidated Financial Statements for additional information regarding the calculation of basic and diluted earnings per share.
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(1)Refer to the Net (Loss) Income and EPS reconciliation table in the "Non-GAAP Financial Measures" section.
Other Comprehensive (Loss) Income
Third quarter 2022 Other Comprehensive Loss, Net Attributable to Xerox Holdings was $217 million and included the following: i) net translation adjustment losses of $277 million reflecting the weakening of our major foreign currencies against the U.S. Dollar during the quarter; ii) $54 million of net gains from the changes in defined benefit plans primarily due to the positive impact of currency as well as the amortization of actuarial losses and settlement losses; and iii) $6 million of net unrealized gains. This compares to Other Comprehensive Loss, Net Attributable to Xerox Holdings of $70 million for the third quarter 2021, which reflected the following: i) net translation adjustment losses of $125 million reflecting the weakening of our major foreign currencies against the U.S. Dollar during the quarter; ii) $4 million of net unrealized gains; and iii) $51 million of net gains from the changes in defined benefit plans primarily due to net actuarial gains as a result of better than expected investment returns and higher discount rates as well as the positive impact of currency.
Other Comprehensive Loss, Net Attributable to Xerox Holdings for the nine months ended September 30, 2022 was $559 million and included the following: i) net translation adjustment losses of $636 million reflecting the weakening of our major foreign currencies against the U.S. Dollar; ii) $19 million of net unrealized losses primarily due to the weakening of the Yen during the first half of 2022 and the associated impact on our Yen based forward exchange contracts hedging forecasted purchases; and iii) $96 million of net gains from the changes in defined benefit plans primarily due to the positive impact of currency, a U.S. retiree-health plan amendment and the amortization of actuarial losses and settlement losses, which were partially offset by a UK plan amendment and remeasurement. This compares to Other Comprehensive Loss, Net Attributable to Xerox Holdings for the nine months ended September 30, 2021 of $3 million, which reflected the following: i) net translation adjustment losses of $122 million reflecting the weakening of our major foreign currencies against the U.S. Dollar; ii) $3 million of net unrealized losses; and iii) $122 million of net gains from the changes in defined benefit plans primarily due to remeasurement in the second quarter of 2021 and net actuarial gains as a result of higher discount rates, as well as the positive impact of currency.
Refer to Note 20 - Other Comprehensive (Loss) Income in the Condensed Consolidated Financial Statements for the components of Other Comprehensive (Loss) Income, Note 14 - Financial Instruments in the Condensed Consolidated Financial Statements for additional information regarding unrealized gains (losses), net, and Note 16 - Employee Benefit Plans in the Condensed Consolidated Financial Statements for additional information regarding net changes in our defined benefit plans.
Reportable Segments and Geographic Sales Channels
Our business is organized to ensure we focus on efficiently managing operations while serving our customers and the markets in which we operate.
During 2021, we progressed with the standing up three new businesses: Software (CareAR), Financing (FITTLE) and Innovation (PARC). As a result of this effort, during the first quarter of 2022, we reassessed our operating and reportable segments and determined that, based on the financial information reviewed by our chief operating decision maker (CODM), who is the Chief Executive Officer (CEO), as well as the CEO’s management and assessment of the Company’s operations, we had two operating and reportable segments – Print and Other and Financing (FITTLE).
•Print and Other – the design, development and sale of document management systems, solutions, and services as well as associated technology offerings including IT and software products and services.
•Financing (FITTLE) – a financing solutions business primarily providing financing for the sales of Xerox equipment.
We also determined that the other businesses – Software and Innovation – did not meet the requirements to be considered separate operating segments largely due to their continued management through the Print and Other segment as well as their immateriality to our results at this stage. Accordingly, those groups will continue to be reported as part of the Print and Other segment.
We also operate a matrix organization that includes a geographic focus that is primarily organized from a sales perspective on the basis of “go-to-market” (GTM) sales channels as follows:
•Americas, which includes our sales channels in the U.S. and Canada, as well as Mexico, and Central and South America.
•EMEA, which includes our sales channels in Europe, the Middle East, Africa and India.
•Other, which primarily includes sales to Fuji Xerox as well as royalties and licensing revenue.
These GTM sales channels are structured to serve a range of customers for our products and services, including financing. Accordingly, we will continue to provide information, primarily revenue related, with respect to our principal GTM sales channels.
Segment Review
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| | Three Months Ended September 30, |
(in millions) | | External Net Revenue | | Intersegment Net Revenue(1) | | Total Segment Revenue | | % of Total Revenue | | Segment Profit | | Segment Margin(2) |
2022 | | | | | | | | | | | | |
Print and Other | | $ | 1,604 | | | $ | 37 | | | $ | 1,641 | | | 92 | % | | $ | 57 | | | 3.6 | % |
Financing (FITTLE) | | 147 | | | 3 | | | 150 | | | 8 | % | | 8 | | | 5.4 | % |
Total | | $ | 1,751 | | | $ | 40 | | | $ | 1,791 | | | 100 | % | | $ | 65 | | | 3.7 | % |
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2021 | | | | | | | | | | | | |
Print and Other | | $ | 1,590 | | | $ | 46 | | | $ | 1,636 | | | 91 | % | | $ | 50 | | | 3.1 | % |
Financing (FITTLE) | | 168 | | | 3 | | | 171 | | | 9 | % | | 24 | | | 14.3 | % |
Total | | $ | 1,758 | | | $ | 49 | | | $ | 1,807 | | | 100 | % | | $ | 74 | | | 4.2 | % |
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| | Nine Months Ended September 30, |
(in millions) | | External Net Revenue | | Intersegment Net Revenue(1) | | Total Segment Revenue | | % of Total Revenue | | Segment Profit | | Segment Margin(2) |
2022 | | | | | | | | | | | | |
Print and Other | | $ | 4,716 | | | $ | 108 | | | $ | 4,824 | | | 91 | % | | $ | 55 | | | 1.2 | % |
Financing (FITTLE) | | 450 | | | 9 | | | 459 | | | 9 | % | | 42 | | | 9.3 | % |
Total | | $ | 5,166 | | | $ | 117 | | | $ | 5,283 | | | 100 | % | | $ | 97 | | | 1.9 | % |
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2021 | | | | | | | | | | | | |
Print and Other | | $ | 4,742 | | | $ | 147 | | | $ | 4,889 | | | 90 | % | | $ | 232 | | | 4.9 | % |
Financing (FITTLE) | | 519 | | | 9 | | | 528 | | | 10 | % | | 57 | | | 11.0 | % |
Total | | $ | 5,261 | | | $ | 156 | | | $ | 5,417 | | | 100 | % | | $ | 289 | | | 5.5 | % |
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(1)Reflects net revenue, primarily commissions and other payments, made by the Financing (FITTLE) segment to the Print and Other segment for the lease of Xerox equipment placements.
(2)Segment margin based on external net revenue only.
Print and Other
Print and Other includes the design, development and sale of document management systems, solutions and services as well as associated technology offerings including IT and software products and services.
Revenue
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| | Three Months Ended September 30, | | | | | | Nine Months Ended September 30, | | | | |
(in millions) | | 2022 | | 2021 | | % Change | | | | 2022 | | 2021 | | % Change | | |
Equipment sales | | $ | 384 | | | $ | 381 | | | 0.8% | | | | $ | 1,054 | | | $ | 1,176 | | | (10.4)% | | |
Post sale revenue | | 1,220 | | | 1,209 | | | 0.9% | | | | 3,662 | | | 3,566 | | | 2.7% | | |
Intersegment net revenue (1) | | 37 | | | 46 | | | (19.6)% | | | | 108 | | | 147 | | | (26.5)% | | |
Total Print and Other Revenue | | $ | 1,641 | | | $ | 1,636 | | | 0.3% | | | | $ | 4,824 | | | $ | 4,889 | | | (1.3)% | | |
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(1)Reflects net revenue, primarily commissions and other payments, made by the Financing (FITTLE) segment to the Print and Other segment for the lease of Xerox equipment placements.
Third quarter 2022 Print and Other revenue increased 0.3% as compared to third quarter 2021, driven by both Equipment sales revenue and Post sale revenue growth as compared to third quarter 2021.
Print and Other revenue decreased 1.3% for the nine months ended September 30, 2022 as compared to the prior year period, primarily due to continued supply constraints, which contributed to a 10.4% decline in Equipment sales revenue for the nine months ended September 30, 2022 as compared to the prior year period. This decline was partially offset by an increase in Post sale revenue of 2.7% for the nine months ended September 30, 2022 as compared to the prior year period, which was primarily due to the benefits from acquisitions as well as revenue from IT services, paper and supplies.
Print and Other segment revenue results included the following:
Equipment sales revenue increased 0.8% during the third quarter 2022 as compared to third quarter 2021 due to resilient demand, modest improvement in supply chain conditions and favorable mix, while Equipment sales revenue decreased 10.4% during the nine months ended September 30, 2022 as compared to the prior year period driven by the impact of product supply constraints and global freight disruptions, especially in the first half of 2022. The backlog1 of orders slightly declined sequentially due to slightly better availability of product, but remained above both prior year and pre-pandemic levels driven by healthy demand.
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(1)Order backlog is measured as the value of unfulfilled sales orders, shipped and non-shipped, received from our customers waiting to be
installed, including orders with future installation dates. It includes printing devices as well as IT hardware associated with our IT services
offerings. Third quarter 2022 backlog of $429 million excludes sales orders from Russia and Powerland Computers Ltd., which was acquired in the first quarter of 2022. Prior quarter backlog was revised to conform to current reporting methodology.
Post sale revenue increased by 0.9% during the third quarter 2022 as compared to third quarter 2021, and increased 2.7% during the nine months ended September 30, 2022 as compared to the prior year period. The increase in both periods was attributed primarily to growth in supplies, paper and other revenue. This includes growth from our IT Services business, including our recent acquisition of Powerland. These increases were partially offset by the adverse impact from currency and lower contracted page volume minimums. Post sales revenue for the nine months ended September 30, 2022 was also adversely impacted by lower royalty income and third-party leasing commissions as compared to the prior year period.
Detail by product group is shown below.
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| | Three Months Ended September 30, | | | | | | Nine Months Ended September 30, | | | | | | % of Equipment Sales |
(in millions) | | 2022 | | 2021 | | % Change | | CC % Change | | 2022 | | 2021 | | % Change | | CC % Change | | 2022 | | 2021 |
Entry | | $ | 74 | | | $ | 69 | | | 7.2% | | 13.1% | | $ | 201 | | | $ | 206 | | | (2.4)% | | 1.7% | | 19% | | 17% |
Mid-range | | 246 | | | 244 | | | 0.8% | | 6.7% | | 661 | | | 758 | | | (12.8)% | | (9.4)% | | 62% | | 64% |
High-end | | 65 | | | 68 | | | (4.4)% | | 1.0% | | 195 | | | 218 | | | (10.6)% | | (6.7)% | | 18% | | 18% |
Other | | 5 | | | 6 | | | (16.7)% | | (16.7)% | | 13 | | | 15 | | | (13.3)% | | (13.3)% | | 1% | | 1% |
Equipment sales(1)(2) | | $ | 390 | | | $ | 387 | | | 0.8% | | 6.7% | | $ | 1,070 | | | $ | 1,197 | | | (10.6)% | | (7.0)% | | 100% | | 100% |
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CC - See "Currency Impact" section for a description of constant currency.
(1)Refer to the Products and Offerings Definitions section.
(2)Includes equipment sales related to the Financing (FITTLE) segment of $6 million and $6 million for the three months ended September 30, 2022 and 2021, respectively, and $16 million and $21 million for the nine months ended September 30, 2022 and 2021, respectively.
The change at constant currency1 reflected the following:
•Entry - The increase for both the three and nine months ended September 30, 2022 as compared to the respective prior year periods, was driven by growth in color devices and price increases, partially offset by supply constraints, which most significantly affected our black-and-white devices.
•Mid-range - The increase for the three months ended September 30, 2022 as compared to third quarter 2021, was primarily driven by a favorable mix toward color devices and increased product availability, partially offset by the impact of global product supply constraints and freight disruptions. The decrease for the nine months ended September 30, 2022 as compared to the prior year period was primarily driven by the impact of global product supply constraints and freight disruptions, which had a more pronounced effect on our U.S. operations.
•High-end - The increase for the three months ended September 30, 2022 as compared to third quarter 2021, was primarily driven by a favorable mix toward color devices and increased product availability, partially offset by the impact of global product supply constraints and freight disruptions. The decrease for the nine months ended September 30, 2022 as compared to the prior year period primarily reflected the impact of global product supply constraints and freight disruptions, partially offset by a more favorable mix and higher installations of our Baltoro cut-sheet inkjet devices.
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(1)Refer to the Non-GAAP Financial Measures section for an explanation of the non-GAAP financial measure.
Total Installs
Installs reflect only new placements of devices (i.e., this measure does not take into account removal of devices which may occur as a result of contract renewals or cancellations). Revenue associated with equipment installations may be reflected up-front in Equipment sales or over time either through rental income or as part of our services revenues (which are both reported within our Post sale revenues), depending on the terms and conditions of our agreements with customers. Installs include activity for Xerox and non-Xerox branded products installed by our XBS sales unit. Detail by product group (see Products and Offerings Definitions) is shown below.
Installs for the three months ended September 30, 2022 as compared to prior year period reflect the following:
Entry
•28% increase in color multifunction devices reflecting higher demand and increased product availability.
•28% decrease in black-and-white multifunction devices primarily due to higher prior year installs associated with work-from-home demand, resulting from the COVID-19 pandemic.
Mid-Range
•10% increase in color installs primarily reflecting higher demand and increased product availability, primarily in EMEA.
•21% decrease in black-and-white installs primarily in EMEA, reflecting the impact of product supply constraints.
High-End
•1% increase in color installs primarily reflecting increased product availability, as well as higher installs of our Versant systems.
•10% decrease in black-and-white systems reflecting the impact of global product constraints and freight disruptions.
Installs for the nine months ended September 30, 2022 as compared to the prior year period reflect the following:
Entry
•30% increase in color multifunction devices reflecting higher demand and increased product availability, primarily in our EMEA region.
•34% decrease in black-and-white multifunction devices primarily due to higher prior year installs in our EMEA region associated with work-from-home demand, resulting from the COVID-19 pandemic, as well as ongoing product constraints.
Mid-Range
•6% decrease in color installs primarily reflecting the impact of freight disruption and product supply constraints, partially offset by higher installs in EMEA.
•33% decrease in black-and-white installs, reflecting the impact of freight disruption and product supply constraints.
High-End
•6% decrease in color installs primarily reflecting the impact of global product constraints and freight disruptions, partially offset by higher installations of our Baltoro cut-sheet inkjet devices.
•18% decrease in black-and-white systems reflecting the impact of global product constraints and freight disruptions.
Products and Offerings Definitions
Our Equipment sale product groupings are as follows:
•“Entry”, which include A4 devices and desktop printers and multifunction devices that primarily serve small and medium workgroups/work teams.
•“Mid-Range”, which include A3 devices that generally serve large workgroup/work teams environments as well as products in the Light Production monochrome and color segments serving centralized print centers, print for pay and lower volume production print establishments.
•“High-End”, which include production printing and publishing systems that generally serve the graphic communications marketplace and print centers in large enterprises.
Segment Margin
Print and Other segment margin of 3.6% for the three months ended September 30, 2022 increased by 0.5-percentage points as compared to third quarter 2021. The increase was primarily due to lower RD&E expense, a reduction in selling expense and productivity and cost savings associated with Project Own It transformation actions, all of which were partially offset by the impact of product supply constraints and benefits from temporary government assistance and furlough measures in the prior year.
Print and Other segment margin of 1.2% for the nine months ended September 30, 2022 decreased 3.7-percentage points as compared to the prior year period. The decrease is primarily due to lower segment gross profit, which includes the impacts of higher freight and production costs associated with product supply constraints, as well as the benefits from temporary government assistance and furlough measures in the prior year, and lower royalty revenues and third-party leasing commissions, all of which were partially offset by a reduction in selling expense, and productivity and cost savings associated with Project Own It transformation actions.
Financing (FITTLE)
Financing (FITTLE) represents a global financing solutions business, primarily enabling the sale of our equipment and services.
Revenue
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| | Three Months Ended September 30, | | | | | | Nine Months Ended September 30, | | | | |
(in millions) | | 2022 | | 2021 | | % Change | | | | 2022 | | 2021 | | % Change | | |
Equipment sales | | $ | 6 | | | $ | 6 | | | —% | | | | $ | 16 | | | $ | 21 | | | (23.8)% | | |
Financing | | 51 | | | 55 | | | (7.3)% | | | | 156 | | | 166 | | | (6.0)% | | |
Other Post sale revenue(1) | | 90 | | | 107 | | | (15.9)% | | | | 278 | | | 332 | | | (16.3)% | | |
Intersegment net revenue(2) | | 3 | | | 3 | | | —% | | | | 9 | | | 9 | | | —% | | |
Total Financing (FITTLE) Revenue | | $ | 150 | | | $ | 171 | | | (12.3)% | | | | $ | 459 | | | $ | 528 | | | (13.1)% | | |
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(1)Other Post sale revenue includes operating lease/rental revenues as well as lease renewal and fee income.
(2)Reflects net revenue, primarily commissions and other payments, made by the Financing (FITTLE) segment to the Print and Other segment for the lease of Xerox equipment placements.
Third quarter 2022 Financing (FITTLE) revenue decreased 12.3% as compared to third quarter 2021, while for the nine months ended September 30, 2022 revenue decreased 13.1% as compared to the prior year period. Financing (FITTLE) segment revenues included the following:
Equipment Sales was flat for the three months ended September 30, 2022 as compared to third quarter 2021, and decreased 23.8% for the nine months ended September 30, 2022 as compared to the prior year period. The decrease for the nine months ended September 30, 2022 was attributed to reduced end of lease equipment inventory resulting in fewer opportunities.
Financing Income decreased by 7.3% for the three months ended September 30, 2022 as compared to third quarter 2021, and decreased 6.0% for the nine months ended September 30, 2022 as compared to the prior year period. The decrease in both periods was due to a lower finance receivables balance, as collections continue to outpace originations. Originations have been impacted by the global product supply constraints and freight disruptions.
Other Post sale revenue decreased 15.9% for the three months ended September 30, 2022 as compared to third quarter 2021, and decreased 16.3% for the nine months ended September 30, 2022 as compared to the prior year period. The decrease in both periods is due to a decline in operating lease rental income, which is consistent with the overall decline of equipment installs.
Segment Margin
Financing (FITTLE) segment margin of 5.4% for the three months ended September 30, 2022 decreased 8.9-percentage points as compared to third quarter 2021 due to lower profit from operating leases and higher bad debt expense, including a reserve release of approximately $14 million in 2021, which were only partially offset by lower inter-segment commissions due to lower originations.
Financing (FITTLE) segment margin of 9.3% for the nine months ended September 30, 2022 decreased 1.7-percentage points as compared to the prior year period primarily due to higher bad debt expense, including reserve releases of approximately $20 million in 2021, and incremental costs associated with standing up the business, partially offset by a reduction in commissions paid to equipment suppliers (primarily the Print and Other segment).
2021 Segment Review
The following are our 2021 results that correspond, for comparison purposes, to the new segment reporting in 2022:
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(in millions) | | External Net Revenue | | Intersegment Net Revenue(1) | | Total Segment Revenue | | % of Total Revenue | | Segment Profit | | Segment Margin(2) |
Q1 2021 | | | | | | | | | | | | |
Print and Other | | $ | 1,533 | | | $ | 48 | | | $ | 1,581 | | | 90 | % | | $ | 71 | | | 4.6 | % |
Financing (FITTLE) | | 177 | | | 3 | | | 180 | | | 10 | % | | 18 | | | 10.2 | % |
Total | | $ | 1,710 | | | $ | 51 | | | $ | 1,761 | | | 100 | % | | $ | 89 | | | 5.2 | % |
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Q2 2021 | | | | | | | | | | | | |
Print and Other | | $ | 1,619 | | | $ | 53 | | | $ | 1,672 | | | 90 | % | | $ | 111 | | | 6.9 | % |
Financing (FITTLE) | | 174 | | | 3 | | | 177 | | | 10 | % | | 15 | | | 8.6 | % |
Total | | $ | 1,793 | | | $ | 56 | | | $ | 1,849 | | | 100 | % | | $ | 126 | | | 7.0 | % |
| | | | | | | | | | | | |
Q3 2021 | | | | | | | | | | | | |
Print and Other | | $ | 1,590 | | | $ | 46 | | | $ | 1,636 | | | 91 | % | | $ | 50 | | | 3.1 | % |
Financing (FITTLE) | | 168 | | | 3 | | | 171 | | | 9 | % | | 24 | | | 14.3 | % |
Total | | $ | 1,758 | | | $ | 49 | | | $ | 1,807 | | | 100 | % | | $ | 74 | | | 4.2 | % |
| | | | | | | | | | | | |
Q4 2021 | | | | | | | | | | | | |
Print and Other | | $ | 1,613 | | | $ | 46 | | | $ | 1,659 | | | 91 | % | | $ | 61 | | | 3.8 | % |
Financing (FITTLE) | | 164 | | | 3 | | | 167 | | | 9 | % | | 25 | | | 15.2 | % |
Total | | $ | 1,777 | | | $ | 49 | | | $ | 1,826 | | | 100 | % | | $ | 86 | | | 4.8 | % |
| | | | | | | | | | | | |
2021 | | | | | | | | | | | | |
Print and Other | | $ | 6,355 | | | $ | 193 | | | $ | 6,548 | | | 90 | % | | $ | 293 | | | 4.6 | % |
Financing (FITTLE) | | 683 | | | 12 | | | 695 | | | 10 | % | | 82 | | | 12.0 | % |
Total | | $ | 7,038 | | | $ | 205 | | | $ | 7,243 | | | 100 | % | | $ | 375 | | | 5.3 | % |
_____________
(1)Reflects net revenue, primarily commissions and other payments, made by the Financing segment (FITTLE) to the Print and Other segment for the lease of Xerox equipment placements.
(2)Segment margin based on external net revenue only.
The following are reconciliations of our segment profit to our pre-tax income (loss) for 2021:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
(in millions) | | Q1 2021 | | Q2 2021 | | Q3 2021 | | Q4 2021 | | Full Year 2021 |
Pre-tax Income (Loss) | | | | | | | | | | |
Total reported segments | | $ | 89 | | | $ | 126 | | | $ | 74 | | | $ | 86 | | | $ | 375 | |
Goodwill impairment | | — | | | — | | | — | | | (781) | | | (781) | |
Restructuring and related costs, net | | (17) | | | (12) | | | (10) | | | 1 | | | (38) | |
Amortization of intangible assets | | (15) | | | (14) | | | (13) | | | (13) | | | (55) | |
Other expenses, net | | (4) | | | (1) | | | 33 | | | (4) | | | 24 | |
Total Pre-tax income (loss) | | $ | 53 | | | $ | 99 | | | $ | 84 | | | $ | (711) | | | $ | (475) | |
Capital Resources and Liquidity
The following is a summary of our liquidity position:
•As of September 30, 2022 and December 31, 2021, total cash, cash equivalents and restricted cash were $1,001 million and $1,909 million, respectively, and apart from restricted cash of $69 million in both periods, was readily accessible for use. The decrease in total cash, cash equivalents and restricted cash of $908 million primarily reflects net payments on debt of $505 million, payments to shareholders of $244 million (dividends of $131 million and share repurchases of $113 million) and acquisitions of $93 million.
•In July 2022, Xerox Corporation entered into a credit agreement for a new $500 million revolving Credit Facility. This new facility replaced our prior $1.5 billion Credit Facility. Refer to Note 13 - Debt in the Condensed Consolidated Financial Statements for additional information related to this Credit Facility.
•No amounts are due under our Senior Unsecured Note borrowings for the remainder of 2022. However, our new $500 million revolving Credit Facility requires repayment in December 2022, of at least $350 million of the remaining $650 million aggregate principal amount of our 4.625% Senior Notes due in March 2023.
•As of September 30, 2022 total secured debt was $709 million or approximately 19% of the total principal amount of debt, an increase from $561 million or 13% from December 31, 2021. The Company expects to continue to enter into finance receivables securitization transactions to refinance future unsecured debt maturities and to fund other debt repayments.
Cash Flow Analysis
The following summarizes our cash, cash equivalents and restricted cash:
| | | | | | | | | | | | | | | | | | | | |
| | Nine Months Ended September 30, | | Change |
(in millions) | | 2022 | | 2021 | |
| | | | | | |
| | | | | | |
Net cash (used in) provided by operating activities | | $ | (27) | | | $ | 431 | | | $ | (458) | |
| | | | | | |
| | | | | | |
| | | | | | |
Net cash used in investing activities | | (95) | | | (54) | | | (41) | |
| | | | | | |
Net cash used in financing activities | | (755) | | | (793) | | | 38 | |
Effect of exchange rate changes on cash, cash equivalents and restricted cash | | (31) | | | (13) | | | (18) | |
| | | | | | |
Decrease in cash, cash equivalents and restricted cash | | (908) | | | (429) | | | (479) | |
Cash, cash equivalents and restricted cash at beginning of period | | 1,909 | | | 2,691 | | | (782) | |
Cash, Cash Equivalents and Restricted Cash at End of Period | | $ | 1,001 | | | $ | 2,262 | | | $ | (1,261) | |
Cash Flows from Operating Activities
Net cash used in operating activities was $27 million for the nine months ended September 30, 2022. The $458 million decrease in operating cash from the prior year period was primarily due to the following:
•$275 million decrease in pre-tax income before depreciation and amortization, stock-based compensation, Goodwill impairment, restructuring and related costs and non-service retirement-related costs.
•$146 million decrease primarily due to the prior year receipts of an upfront prepaid fixed royalty from Fuji Xerox of $100 million for their continued use of the Xerox brand trademark after the termination of our technology agreement with them and $46 million of royalty payments under the technology agreement prior to its termination.
•$146 million decrease primarily due to higher inventory levels as a result of receipts weighted to the end of the quarter as well as the build-up in anticipation of increased fourth quarter sales activity.
•$43 million decrease due to a current year increase in finance receivable originations as compared to a run-off in the prior year.
•$124 million increase from accounts payable primarily due to the timing of supplier and vendor payments and the increase in days payable as well as higher purchases.
•$28 million increase due to the timing of payments associated with restructuring and related costs.
Cash Flows from Investing Activities
Net cash used in investing activities was $95 million for the nine months ended September 30, 2022. The $41 million increase in the use of cash from the prior year period was primarily due to the following:
•$55 million increase from acquisitions.
•$23 million increase from the sale of non-core business assets of $15 million in 2022 compared to $38 million in the prior year.
•$32 million decrease from the sale of surplus buildings and land in 2022 of $25 million in the U.S. and $7 million in Europe.
•$13 million decrease reflecting lower capital expenditures.
•Other investing, net includes $13 million of noncontrolling investments as part of our corporate venture capital fund compared to $3 million in the prior year period.
Cash Flows from Financing Activities
Net cash used in financing activities was $755 million for the nine months ended September 30, 2022. The $38 million decrease in the use of cash from the prior year period was primarily due to the following:
•$387 million decrease due to lower share repurchases in the current year.
•$26 million decrease in common and preferred stock dividends due to a lower level of outstanding shares.
•$372 million increase from net debt activity. 2022 reflects proceeds of $753 million on secured financing arrangements offset by payments of $6001 million, $300 million on maturing 2022 Senior Notes and $353 million for the early redemption of 2023 Senior Notes, which includes a premium payment of $3 million. 2021 reflects payments of $444 million on secured financing arrangements and $1 million of deferred debt issuance costs offset by proceeds of $311 million on a new secured financing arrangement.
•Other financing, net includes receipts for noncontrolling investments of $6 million in 2022 as compared to $15 million in the prior year period.
_____________
(1)The payments on existing secured financing arrangements of $600 million include $248 million associated with the early extinguishment of an existing arrangement that was funded through the new secured financing arrangement. Refer to Note 13 - Debt in the Condensed Consolidated Financial Statements for additional information.
Cash, Cash Equivalents and Restricted Cash
Refer to Note 7 - Supplementary Financial Information in the Condensed Consolidated Financial Statements for additional information regarding Cash, cash equivalents and restricted cash.
Operating Leases
We have operating leases for real estate and vehicles in our domestic and international operations and for certain equipment in our domestic operations. Additionally, we have identified embedded operating leases within certain supply chain contracts for warehouses, primarily within our domestic operations. Our leases have remaining terms of up to ten years and a variety of renewal and/or termination options. As of September 30, 2022 and December 31, 2021, total operating lease liabilities were $231 million and $283 million, respectively.
Refer to Note 11 - Lessee in the Condensed Consolidated Financial Statements for additional information regarding our leases accounted for under lessee accounting.
Debt and Customer Financing Activities
The following summarizes our debt:
| | | | | | | | | | | | | | |
(in millions) | | September 30, 2022 | | December 31, 2021 |
Xerox Holdings Corporation | | $ | 1,500 | | | $ | 1,500 | |
Xerox Corporation | | 1,550 | | | 2,200 | |
Xerox - Other Subsidiaries(1) | | 709 | | | 561 | |
Subtotal - Principal debt balance | | 3,759 | | | 4,261 | |
Debt issuance costs | | | | |
Xerox Holdings Corporation | | (9) | | | (11) | |
Xerox Corporation | | (4) | | | (6) | |
Xerox - Other Subsidiaries(1) | | (2) | | | (1) | |
Subtotal - Debt issuance costs | | (15) | | | (18) | |
Net unamortized premium | | 2 | | | 3 | |
| | | | |
| | | | |
| | | | |
Total Debt | | $ | 3,746 | | | $ | 4,246 | |
_____________
(1)Represents secured debt issued by subsidiaries of Xerox Corporation as part of the securitization of Finance Receivables.
Refer to Note 13 - Debt in the Condensed Consolidated Financial Statements for additional information regarding debt.
Finance Assets and Related Debt
The following represents our total finance assets, net associated with our lease and finance operations:
| | | | | | | | | | | | | | |
(in millions) | | September 30, 2022 | | December 31, 2021 |
Total finance receivables, net(1) | | $ | 2,900 | | | $ | 3,070 | |
Equipment on operating leases, net | | 216 | | | 253 | |
Total Finance Assets, net(2) | | $ | 3,116 | | | $ | 3,323 | |
_____________
(1)Includes (i) Billed portion of finance receivables, net, (ii) Finance receivables, net and (iii) Finance receivables due after one year, net as included in our Condensed Consolidated Balance Sheets.
(2)The change from December 31, 2021 includes a decrease of $175 million due to currency.
Our lease contracts permit customers to pay for equipment over time rather than at the date of installation; therefore, we maintain a certain level of debt (that we refer to as financing debt) to support our investment in these lease contracts, which are reflected in Total finance assets, net. For this financing aspect of our business, we maintain an assumed 7:1 leverage ratio of debt to equity as compared to our finance assets.
Based on this leverage, the following represents the breakdown of total debt between financing debt and core debt:
| | | | | | | | | | | | | | |
(in millions) | | September 30, 2022 | | December 31, 2021 |
Finance receivables debt(1) | | $ | 2,538 | | | $ | 2,687 | |
Equipment on operating leases debt | | 189 | | | 221 | |
Financing debt | | 2,727 | | | 2,908 | |
Core debt | | 1,019 | | | 1,338 | |
Total Debt | | $ | 3,746 | | | $ | 4,246 | |
__________________(1)Finance receivables debt is the basis for our calculation of "Cost of financing" expense in the Condensed Consolidated Statements of (Loss) Income.
Sales of Accounts Receivable
Activity related to sales of accounts receivable is as follows:
| | | | | | | | | | | | | | | | | |
| | | Nine Months Ended September 30, |
(in millions) | | | | | 2022 | | 2021 |
Estimated increase (decrease) to net operating cash flows(1) | | | | | $ | 35 | | | $ | (43) | |
_____________ (1)Represents the difference between current and prior period accounts receivable sales adjusted for the effects of currency.
Refer to Note 8 - Accounts Receivable, Net in the Condensed Consolidated Financial Statements for additional information regarding our accounts receivable sales arrangements.
Liquidity and Financial Flexibility
We manage our worldwide liquidity using internal cash management practices, which are subject to i) the statutes, regulations and practices of each of the local jurisdictions in which we operate, ii) the legal requirements of the agreements to which we are a party, and iii) the policies and cooperation of the financial institutions we utilize to maintain and provide cash management services.
Our principal debt maturities are spread over the next five years as follows:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
(in millions) | | Xerox Holdings Corporation | | Xerox Corporation | | Xerox - Other Subsidiaries(1) | | Total |
2022 Q4(2) | | $ | — | | | $ | — | | | $ | 116 | | | $ | 116 | |
2023 | | — | | | 650 | | | 394 | | | 1,044 | |
2024 | | — | | | 300 | | | 195 | | | 495 | |
2025 | | 750 | | | — | | | 4 | | | 754 | |
2026 | | — | | | — | | | — | | | — | |
2027 and thereafter | | 750 | | | 600 | | | — | | | 1,350 | |
Total(3) | | $ | 1,500 | | | $ | 1,550 | | | $ | 709 | | | $ | 3,759 | |
_____________
(1)Represents secured debt issued by subsidiaries of Xerox Corporation as part of securitization of Finance Receivables.
(2)The Company’s $500 million Credit Facility requires repayment of $350 million of the $650 million 2023 Senior Notes in December 2022.
(3)Includes fair value adjustments.
Refer to Note 13 - Debt in the Condensed Consolidated Financial Statements for additional information regarding debt.
Treasury Stock
Xerox Holdings Corporation made no repurchases of its Common Stock in third quarter 2022. Xerox Holdings Corporation repurchased 5.2 million shares of our Common Stock for an aggregate cost of $113 million, including fees, during the nine months ended September 30, 2022. The cumulative total of shares repurchased by Xerox Holdings Corporation under the current share repurchase program is 24.6 million shares for an aggregate cost of approximately $500 million, including fees. As of September 30, 2022, there was no repurchase authority remaining.
Financial Risk Management
We are exposed to market risk from foreign currency exchange rates and interest rates, which could affect operating results, financial position and cash flows. We manage our exposure to these market risks through our regular operating and financing activities and, when appropriate, through the use of derivative financial instruments. We utilize derivative financial instruments to hedge economic exposures, as well as to reduce earnings and cash flow volatility resulting from shifts in market rates. We enter into limited types of derivative contracts, including interest rate swap agreements, interest rate caps, foreign currency spot, forward and swap contracts and net purchased foreign currency options to manage interest rate and foreign currency exposures. Our primary foreign currency market exposures include the Japanese Yen, Euro and U.K. Pound Sterling. The fair market values of all our derivative contracts change with fluctuations in interest rates and/or currency exchange rates and are designed so that any changes in their values are offset by changes in the values of the underlying exposures. Derivative financial instruments are held solely as risk management tools and not for trading or speculative purposes. The related cash flow impacts of all of our derivative activities are reflected as cash flows from operating activities.
We are required to recognize all derivative instruments as either assets or liabilities at fair value in the balance sheet. As permitted, certain of these derivative contracts have been designated for hedge accounting treatment. Certain of our derivatives that do not qualify for hedge accounting are effective as economic hedges. These derivative contracts are likewise required to be recognized each period at fair value and therefore do result in some level of volatility. The level of volatility will vary with the type and amount of derivative hedges outstanding, as well as fluctuations in the currency and interest rate markets during the period. The related cash flow impacts of all of our derivative activities are reflected as cash flows from operating activities.
By their nature, all derivative instruments involve, to varying degrees, elements of market and credit risk. The market risk associated with these instruments resulting from currency exchange and interest rate movements is expected to offset the market risk of the underlying transactions, assets and liabilities being hedged. We do not believe there is significant risk of loss in the event of non-performance by the counterparties associated with these instruments because these transactions are executed with a diversified group of major financial institutions. Further, our policy is to deal with counterparties having a minimum investment grade or better credit rating. Credit risk is managed through the continuous monitoring of exposures to such counterparties.
The current market events have not required us to materially modify or change our financial risk management strategies with respect to our exposures to interest rate and foreign currency risk. Refer to Note 14 – Financial Instruments in the Condensed Consolidated Financial Statements for further discussion and information on our financial risk management strategies.
Non-GAAP Financial Measures
We have reported our financial results in accordance with generally accepted accounting principles (GAAP). In addition, we have discussed our financial results using the non-GAAP measures described below. We believe these non-GAAP measures allow investors to better understand the trends in our business and to better understand and compare our results. Management regularly uses our supplemental non-GAAP financial measures internally to understand, manage and evaluate our business and make operating decisions. These non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Compensation of our executives is based in part on the performance of our business based on these non-GAAP measures. Accordingly, we believe it is necessary to adjust several reported amounts, determined in accordance with GAAP, to exclude the effects of certain items as well as their related income tax effects.
However, these non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company’s reported results prepared in accordance with GAAP. Our non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our Condensed Consolidated Financial Statements prepared in accordance with GAAP.
Reconciliations of these non-GAAP financial measures to the most directly comparable financial measures calculated and presented in accordance with GAAP are set forth below, as well as in the third quarter 2022 presentation slides available at www.xerox.com/investor.
Adjusted Earnings Measures
•Adjusted Net (Loss) Income and Adjusted EPS
•Adjusted Effective Tax Rate
The above measures were adjusted for the following items:
Restructuring and related costs, net: Restructuring and related costs, net include restructuring and asset impairment charges as well as costs associated with our transformation programs beyond those normally included in restructuring and asset impairment charges. Restructuring consists of costs primarily related to severance and benefits paid to employees pursuant to formal restructuring and workforce reduction plans. Asset impairment includes costs incurred for those assets sold, abandoned or made obsolete as a result of our restructuring actions, exiting from a business or other strategic business changes. Additional costs for our transformation programs are primarily related to the implementation of strategic actions and initiatives and include third-party professional service costs as well as one-time incremental costs. All of these costs can vary significantly in terms of amount and frequency based on the nature of the actions as well as the changing needs of the business. Accordingly, due to that significant variability, we will exclude these charges since we do not believe they provide meaningful insight into our current or past operating performance nor do we believe they are reflective of our expected future operating expenses as such charges are expected to yield future benefits and savings with respect to our operational performance.
Amortization of intangible assets: The amortization of intangible assets is driven by our acquisition activity which can vary in size, nature and timing as compared to other companies within our industry and from period to period. The use of intangible assets contributed to our revenues earned during the periods presented and will contribute to our future period revenues as well. Amortization of intangible assets will recur in future periods.
Non-service retirement-related costs: Our defined benefit pension and retiree health costs include several elements impacted by changes in plan assets and obligations that are primarily driven by changes in the debt and equity markets as well as those that are predominantly legacy in nature and related to employees who are no longer providing current service to the Company (e.g. retirees and ex-employees). These elements include (i) interest cost, (ii) expected return on plan assets, (iii) amortization of prior plan amendments, (iv) amortized actuarial gains/losses and (v) the impacts of any plan settlements/curtailments. Accordingly, we consider these elements of our periodic retirement plan costs to be outside the operational performance of the business or legacy costs and not necessarily indicative of current or future cash flow requirements. This approach is consistent with the classification of these costs as non-operating in Other expenses, net. Adjusted earnings will continue to include the service cost elements of our retirement costs, which is related to current employee service as well as the cost of our defined contribution plans.
Discrete, unusual or infrequent items: We exclude these items, when applicable, given their discrete, unusual or infrequent nature and their impact on our results for the period.
•Non-cash Goodwill impairment charge
•Contract termination costs - product supply
•Accelerated share vesting - stock compensation expense associated with the accelerated vesting of all outstanding equity awards, according to the terms of the award agreement, in connection with the passing of Xerox Holding's former CEO.
•Loss on extinguishment of debt
Adjusted Operating (Loss) Income and Margin
We calculate and utilize adjusted operating (loss) income and margin measures by adjusting our reported pre-tax (loss) income and margin amounts. In addition to the costs and expenses noted above as adjustments for our adjusted earnings measures, adjusted operating (loss) income and margin also exclude the remaining amounts included in Other expenses, net, which are primarily non-financing interest expense and certain other non-operating costs and expenses. We exclude these amounts in order to evaluate our current and past operating performance and to better understand the expected future trends in our business.
Constant Currency (CC)
Refer to "Currency Impact" for a discussion of this measure and its use in our analysis of revenue growth.
Net (Loss) Income and EPS reconciliation:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended September 30, | | Nine Months Ended September 30, |
| | 2022 | | 2021 | | 2022 | | 2021 |
(in millions, except per share amounts) | | Net (Loss) Income | | Diluted EPS | | Net Income | | Diluted EPS | | Net (Loss) Income | | Diluted EPS | | Net Income | | Diluted EPS |
Reported(1) | | $ | (383) | | | $ | (2.48) | | | $ | 90 | | | $ | 0.48 | | | $ | (443) | | | $ | (2.91) | | | $ | 220 | | | $ | 1.10 | |
Adjustments: | | | | | | | | | | | | | | | | |
Goodwill impairment | | 412 | | | | | — | | | | | 412 | | | | | — | | | |
Restructuring and related costs, net | | 22 | | | | | 10 | | | | | 41 | | | | | 39 | | | |
Amortization of intangible assets | | 10 | | | | | 13 | | | | | 31 | | | | | 42 | | | |
| | | | | | | | | | | | | | | | |
Non-service retirement-related costs | | (7) | | | | | (22) | | | | | (18) | | | | | (64) | | | |
Contract termination costs - product supply | | — | | | | | — | | | | | 33 | | | | | — | | | |
Accelerated share vesting | | — | | | | | — | | | | | 21 | | | | | — | | | |
Loss on early extinguishment of debt | | — | | | | | — | | | | | 4 | | | | | — | | | |
Income tax on adjustments(2) | | (21) | | | | | (1) | | | | | (38) | | | | | (6) | | | |
| | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | |
Adjusted | | $ | 33 | | | $ | 0.19 | | | $ | 90 | | | $ | 0.48 | | | $ | 43 | | | $ | 0.21 | | | $ | 231 | | | $ | 1.16 | |
| | | | | | | | | | | | | | | | |
Dividends on preferred stock used in adjusted EPS calculation(3) | | | | $ | 4 | | | | | $ | 4 | | | | | $ | 11 | | | | | $ | 11 | |
Weighted average shares for adjusted EPS(3) | | | | 157 | | | | | 182 | | | | | 157 | | | | | 190 | |
Fully diluted shares at September 30, 2022(4) | | | | 157 | | | | | | | | | | | | | |
____________________________(1)Net (Loss) Income and EPS attributable to Xerox Holdings. Net loss and EPS for the three and nine months ended September 30, 2022 include an after-tax non-cash Goodwill impairment charge of $395 million or $2.54 per share.
(2)Refer to Effective Tax Rate reconciliation.
(3)For those periods that include the preferred stock dividend, the average shares for the calculations of diluted EPS exclude the 7 million shares associated with Xerox Holdings Corporation's Series A convertible preferred stock.
(4)Represents common shares outstanding at September 30, 2022 and potential dilutive common shares used for the calculation of adjusted diluted earnings per share for the third quarter 2022. Excludes shares associated with Xerox Holdings Corporation's Series A convertible preferred stock, all of which were anti-dilutive for the third quarter 2022.
Effective Tax Rate reconciliation:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended September 30, | | | | | | | | |
| | 2022 | | 2021 | | | | | | | | |
(in millions) | | Pre-Tax (Loss) Income | | Income Tax Expense | | Effective Tax Rate | | Pre-Tax Income | | Income Tax (Benefit) | | Effective Tax Rate | | | | | | | | |
Reported(1) | | $ | (380) | | | $ | 3 | | | (0.8) | % | | $ | 84 | | | $ | (4) | | | (4.8) | % | | | | | | | | |
Goodwill impairment | | 412 | | | 17 | | | | | — | | | — | | | | | | | | | | | |
Non-GAAP Adjustments(2) | | 25 | | | 4 | | | | | 1 | | | 1 | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | |
Adjusted(3) | | $ | 57 | | | $ | 24 | | | 42.1 | % | | $ | 85 | | | $ | (3) | | | (3.5) | % | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | |
| | Nine Months Ended September 30, | | | | | | | | |
| | 2022 | | 2021 | | | | | | | | |
(in millions) | | Pre-Tax (Loss) Income | | Income Tax (Benefit) Expense | | Effective Tax Rate | | Pre-Tax Income | | Income Tax Expense | | Effective Tax Rate | | | | | | | | |
Reported(1) | | $ | (474) | | | $ | (27) | | | 5.7 | % | | $ | 236 | | | $ | 19 | | | 8.1 | % | | | | | | | | |
Goodwill impairment | | 412 | | | 17 | | | | | — | | | — | | | | | | | | | | | |
Non-GAAP Adjustments(2) | | 112 | | | 21 | | | | | 17 | | | 6 | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | |
Adjusted(3) | | $ | 50 | | | $ | 11 | | | 22.0 | % | | $ | 253 | | | $ | 25 | | | 9.9 | % | | | | | | | | |
____________________________
(1)Pre-tax (loss) income and Income tax expense (benefit).
(2)Refer to Net (Loss) Income and EPS reconciliation for details.
(3)The tax impact on Adjusted Pre-tax income is calculated under the same accounting principles applied to the Reported Pre-tax (loss) income under ASC 740, which employs an annual effective tax rate method to the results.
Operating (Loss) Income and Margin reconciliation:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended September 30, |
| | 2022 | | 2021 |
(in millions) | | (Loss) Profit | | Revenue | | Margin | | Profit | | Revenue | | Margin |
Reported(1) | | $ | (380) | | | $ | 1,751 | | | (21.7) | % | | $ | 84 | | | $ | 1,758 | | | 4.8 | % |
Adjustments: | | | | | | | | | | | | |
Goodwill impairment | | 412 | | | | | | | — | | | | | |
Restructuring and related costs, net | | 22 | | | | | | | 10 | | | | | |
Amortization of intangible assets | | 10 | | | | | | | 13 | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | | | | |
Other expenses, net | | 1 | | | | | | | (33) | | | | | |
Adjusted | | $ | 65 | | | $ | 1,751 | | | 3.7 | % | | $ | 74 | | | $ | 1,758 | | | 4.2 | % |
| | | | | | | | | | | | |
| | Nine Months Ended September 30, |
| | 2022 | | 2021 |
(in millions) | | (Loss) Profit | | Revenue | | Margin | | Profit | | Revenue | | Margin |
Reported(1) | | $ | (474) | | | $ | 5,166 | | | (9.2) | % | | $ | 236 | | | $ | 5,261 | | | 4.5 | % |
Adjustments: | | | | | | | | | | | | |
Goodwill impairment | | 412 | | | | | | | — | | | | | |
Restructuring and related costs, net | | 41 | | | | | | | 39 | | | | | |
Amortization of intangible assets | | 31 | | | | | | | 42 | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | | | | |
Accelerated share vesting | | 21 | | | | | | | — | | | | | |
Other expenses, net | | 66 | | | | | | | (28) | | | | | |
Adjusted | | $ | 97 | | | $ | 5,166 | | | 1.9 | % | | $ | 289 | | | $ | 5,261 | | | 5.5 | % |
____________________________
(1)Pre-tax (loss) income.
ITEM 3 — QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
The information set forth under the “Financial Risk Management” section of this Quarterly Report on Form 10-Q is hereby incorporated by reference in answer to this Item.
ITEM 4 — CONTROLS AND PROCEDURES
(a)Evaluation of Disclosure Controls and Procedures
Xerox Holdings Corporation
The management of Xerox Holdings Corporation evaluated, with the participation of its principal executive officer and principal financial officer, or persons performing similar functions, the effectiveness of its disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as of the end of the period covered by this report. Based on this evaluation, the principal executive officer and principal financial officer of Xerox Holdings Corporation have concluded that, as of the end of the period covered by this report, the disclosure controls and procedures of Xerox Holdings Corporation were effective to ensure that information required to be disclosed in the reports filed or submitted under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms relating to Xerox Holdings Corporation, including its consolidated subsidiaries, and was accumulated and communicated to the management of Xerox Holdings Corporation, including the principal executive officer and principal financial officer, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure.
Xerox Corporation
The management of Xerox Corporation evaluated, with the participation of its principal executive officer and principal financial officer, or persons performing similar functions, the effectiveness of its disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as of the end of the period covered by this report. Based on this evaluation, the principal executive officer and principal financial officer of Xerox Corporation have concluded that, as of the end of the period covered by this report, the disclosure controls and procedures of Xerox Corporation were effective to ensure that information required to be disclosed in the reports that or submitted under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms relating to Xerox Corporation, including its consolidated subsidiaries, and was accumulated and communicated to the management of Xerox Corporation, including the principal executive officer and principal financial officer, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure.
(b)Changes in Internal Controls
Xerox Holdings Corporation
As required by paragraph (d) of Rule 13a-15 under the Exchange Act, we evaluated changes in our internal control over financial reporting during the last fiscal quarter. There were no changes identified in our internal control over financial reporting that occurred during the last fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
Xerox Corporation
As required by paragraph (d) of Rule 13a-15 under the Exchange Act, we evaluated changes in our internal control over financial reporting during the last fiscal quarter. There were no changes identified in our internal control over financial reporting that occurred during the last fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.