MONTREAL, Sept. 14, 2021 /PRNewswire/ -- Tecsys Inc.
(TSX: TCS), an industry-leading supply chain management software
company, today announces that Australian fashion
chain Politix, a subsidiary of South African retail giant
Woolworths Holdings, is fulfilling customer orders across its
network of stores with Tecsys' retail order management
system, Omni™ OMS. With Salesforce Commerce Cloud as its front-end
CX technology, Politix needed execution functionality to
orchestrate the micro-fulfillment and consolidation processes and
close the retail fulfillment loop for the brand's customers at
scale.
Founded in 1975, Politix has grown from a high-quality
menswear flagship store in Melbourne into an Australian
retail success story with 75 physical stores and a robust
e-commerce business. Its acquisition in 2016 by Woolworths Holdings
has expanded the brand's footprint across borders while it
continues to build a strong following domestically.
Tecsys' Omni™ OMS software was implemented to
strengthen Politix's capacity to meet and exceed consumer
expectations under evolving market pressure; the shift towards
omnichannel placed new demands on operations to process more orders
under tighter timelines with higher efficiency.
"Whether in-store, online or some hybrid of both, we want to
make sure our customers have positive shopping experiences,"
says Richard Dalke, Head of Marketing and Online at
Politix. "By streamlining our back-end order management processes
with Tecsys, we gain the flexibility and robustness to deliver on
our brand promise and fulfill our commitment to our customers.
Tecsys helps us leverage in-store inventory so we have more
visibility into available-to-promise stock, and gives us the tools
to batch fulfill and consolidate orders in a micro-fulfillment
environment to minimize delays and costs typically associated with
e-commerce."
The Tecsys Omni™ Retail platform
powers flexible back-end processes
enabling Politix to fulfill orders
from across store inventories, transfer items to optimal
waypoints and offer click-and-collect options to the
customer. This allows Politix to operate multiple smaller
distribution nodes in order to process and fulfill orders faster
and more efficiently. Using the Tecsys Omni™
Retail platform, Politix can consolidate online orders
with multiple products into one single shippable package;
bringing complete a multi-product order into one single
package to be shipped means saving on packaging, delivery, and is
what most customers expect when placing an order. All
fulfillment rules are defined as configurations in the system which
allows Politix to easily recalibrate in the ever-changing
omnichannel retail environment.
"Micro-fulfillment is the
natural evolution of what we have been seeing in the
supply chain space for years now," says Guy
Courtin, vice president and industry principal at
Tecsys. "We have moved from a traditional linear model of
moving product — source it, make it, ship it, store it,
sell it — to a more complex networked
approach. Politix is a fantastic use case for
micro-fulfillment as a competitive advantage over goliath
e-tailers."
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About Politix
What began as a vision to create European-inspired, high-quality
menswear from a little flagship store on Chapel Street has
grown into an Australian retail success story.
Since launching in 1975 some things have changed over
the years, its mission and vision still remain the same.
Its staff are pioneers for dressing Australia's modern man in accessible luxury,
with a focus on innovative design, expert fit and tailoring, and a
supreme attention to detail.
How it does this is simple: it focuses on quality and providing
exceptional product and customer service. It keeps its customers
well-dressed no matter the occasion or dress code. It's why it's
trusted amongst inspirational, fashion involved modern men for
on-trend and innovative casual, careers and formalwear.
About Tecsys
Tecsys is a global provider of supply chain solutions that equip
the borderless enterprise for growth. Organizations thrive when
they have the software, technology and expertise to drive
operational greatness and deliver on their brand promise. Spanning
healthcare, retail, service parts, third-party logistics, and
general wholesale high-volume distribution industries, Tecsys
delivers dynamic and powerful solutions for warehouse management,
distribution and transportation management, supply management at
point of use, retail order management, as well as complete
financial management and analytics solutions. Tecsys' shares are
listed on the Toronto Stock Exchange under the ticker symbol TCS.
For more information on Tecsys, visit www.tecsys.com.
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SOURCE Tecsys Inc.
