Accor Hospitality: The New Hotel Business Model
23 Octubre 2007 - 1:28AM
PR Newswire (US)
PARIS, October 23 /PRNewswire-FirstCall/ -- On Monday, October 22
and Tuesday, October 23, 2007, Accor is holding a two-day event for
institutional investors and financial analysts to present the new
business model for its Hotels division and measure its impact. The
event is designed to share Accor's strategic vision of its Hotels
division, and better understand the different components that
constitute "the Right Approach" that will make Accor's Hotels
business more profitable, less cyclical and well appreciated by its
clients. Supply and demand: changes in the global marketplace
Between 2006 and 2012, the number of overnight stays in chain
hotels is expected to rise by 5.7%* a year, compared with an
increase of 3.7%* a year for the market as a whole. To optimize its
positioning in an environment shaped by deep-seated change in hotel
supply and demand in both mature and emerging markets, Accor has
organized its strategy around five priorities: - Increase market
share in the European Midscale segment through a more segmented
offering (Suitehotel and Adagio on top of Novotel and Mercure) -
Increase market share in the European Economy segment through a
more segmented offering (All Seasons) and in the Budget segment
with new-builds (Etap) - Strengthen Motel 6's position in North
America through franchise contracts by capitalizing on a new room
concept and building - Grow Accor's footprint in emerging
countries, where demand for standardized products is rapidly
increasing, with Ibis in the Economy segment and Novotel in the
Midscale segment - Reposition and segment the Upscale (Pullman) and
Luxury (Sofitel) brands worldwide in order to cover more fragmented
demand for products and services. *Source: Estin & Co To
achieve these goals, five levers drive the "Right Approach": -
Align the brand portfolio with customer expectations (The Right
Brands) - Redefine the networks around this brand portfolio (The
Right Network) - Improve hotel operating performance in the
reconfigured business base (The Right Operating Performance) -
Adapt hotel operating structures to improve return on capital
employed and reduce cash-flow volatility (The Right Asset
Management) - Shift the corporate culture to deliver the best
value-added services to hotel owners (The Right Service Provider).
The Right Brands To become the leader in the Economy and Midscale
hotel segments and a major player in the Luxury segment around the
world, Accor has redefined and expanded its brand portfolio to
cover all segments-from Budget to Luxury-with an offering of
standardized and non-standardized products designed to satisfy
increasingly fragmented demand. This year has seen the launch of
two new brands: All Seasons in the non-standardized Economy segment
and Pullman in the Upscale segment. At the same time, Sofitel is
being repositioned in the Luxury segment, leveraging on its
know-how and "French Touch" elegance, with the goal of meeting
demand from a growing international clientele, in particular from
emerging countries. Alongside these measures to create and
reposition brands, Accor is leveraging technological innovations
and new product design to maintain its leadership in its
traditional brands. It is launching a new Formule 1 room in France
in 2007 and will roll out new room designs for the Suitehotel,
Ibis, Etap Hotel brands and for Motel 6 in the United States in
2008. The Novotel and Mercure service portfolios are also being
developed to enable the chains to maintain their competitive
advantages. The Right Network Accor intends to expand its network
to a total of 5,000 hotels by 2010. The current network, which will
comprise more than 4,000 hotels by year-end 2007, will be optimized
through divestments, re-brandings and renovations, and revitalized
with the addition of more than 1,500 hotels over the period
2007-2010. This optimization process is expected to: - Increase
average room rates at Sofitel (from EUR111 to EUR172 on a worldwide
basis by 2010) and at Pullman (to EUR130). An estimated EUR35
million marketing investment will be committed to market the two
brands over the next three years. - Improve return on capital
employed through renovation programs. The Novotel renovation
program in France is expected to generate a ROCE of 13% to 16%. -
Improve profitability by divesting underperforming assets (a total
of 129 hotels by 2008). In Germany, for example, profit before tax
will total EUR31 million in 2007, compared with a EUR15-million
loss in 2003. This represents an improvement of EUR46 million, of
which EUR15 million resulted from the initiatives linked to the
reconfiguration of 85 hotels over the period. The Right Operating
Performance Reflecting the impact of the top-line initiatives,
Accor hotels have outperformed the competition in revenue growth
over the past two years, by 0.7 points for the French
market-leading Ibis and Etap Hotel brands and by 2.5 points for
Novotel and Mercure. To optimize costs, a number of action plans
have been deployed to improve operating conditions. These actions
are intended in particular to drive a EUR65-million improvement in
profit before tax at Group level by 2010 through more efficient
purchasing management. In France, the battle for the top line and
cost-saving initiatives are expected to generate profit before tax
of EUR261 million in 2007, a 28% increase over the previous year.
The Right Asset Management Accor is pursuing the asset-right policy
launched in 2005 to improve return on capital employed and reduce
cash flow volatility by adapting hotel operating structures to each
segment's profitability profile. In addition to the program to
modify the management structure of 350 hotels by the end of 2008,
some 600 hotels could change their operating structure in 2009 and
2010. Among them are 400 Motel 6 properties in the United States,
which are expected to improve their return on capital employed by
four points by 2010 and to increase their EBITDAR margin by three
points (excluding the impact of the hotel cycle). Once these
programs to adapt hotel operating structures have been completed at
year-end 2010, 77% of the current portfolio (excluding new
expansion properties) will be operated under management contracts,
franchise agreements or variable-rent leases. The Right Service
Provider The hotel management expertise developed by Accor over the
past 40 years is now being offered to hotel owners through a change
in corporate culture. The high value-added skills and services
provided by Accor via its eight expertise platforms (Portals and
Brand Websites, Technological Support, Marketing and Sales,
Management and Finance, Purchasing, Human Resources and Training,
Expansion, Construction and Maintenance) are designed to support
the rapid, efficient development of its hotel network through
franchise agreements and management contracts, both in France and
around the world. To implement the sense of Luxury and turn its
know-how in a professional manner, Sofitel put in place a dedicated
worldwide organization around five geographical areas. The new
business model's impact on the Group's margins The impact of these
action plans on margins could result in: - A 3-point improvement in
operating margin, excluding the impact of fluctuations in the
business cycle - A 3.6-point improvement in return on capital
employed, excluding cyclical effects - A 45% reduction in EBIT
volatility compared to the last cycle. Accor, the European leader
and a major global group in hotels, the global leader in services
to corporate clients and public institutions, operates in nearly
100 countries with 170,000 employees. It offers to its clients over
40 years of expertise in its two core businesses: - - Hotels, with
the Sofitel, Pullman, Novotel, Mercure, Suitehotel, Ibis, All
Seasons, Etap Hotel, Formule 1 and Motel 6 brands, representing
more than 4,000 hotels and nearly 500,000 rooms in 90 countries, as
well as strategically related activities, such as Lenotre. - -
Services, with 23 million people in nearly 40 countries benefiting
from Accor Services products in human resources, marketing services
and expense management. DATASOURCE: Accor CONTACT: MEDIA CONTACTS:
Armelle Volkringer, Senior Vice President, Corporate Communications
and External Relations, Phone: +33-(0)1-45-38-84-85; Arnaud Leblin,
Director, Media Relations Department, Phone: +33-(0)1-45-38-84-85;
INVESTOR CONTACTS, Eliane Rouyer, Senior Vice President, Investor
Relations and Financial Communications, Phone:
+33-(0)1-45-38-86-26; Solene Zammito, Deputy Director Investor
Relations, Phone: +33-(0)1-45-38-86-33
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