Editors Note: There are three photos associated with this press
release.
eMamba International Corp. (PINK SHEETS: EMBA), an emerging
provider of cloud-based business software and after-sales customer
services, today announced that it has issued an Inaugural Address
to Shareholders from President Glen Huang. The purpose of the
address is to update existing eMamba investors on the current
status of the Company and, more importantly, its future growth
outlook.
Dear Fellow Shareholders,
As an investor in eMamba International Corp. (EMBA), you have
joined a forward-looking group of people who understand the value
of integrating cloud-based business software with after-sales
customer services.
eMamba is a new kind of company that provides both the key
software businesses require to run efficiently and the core
services essential to creating satisfied, loyal customers. Investor
support is critical to our advancement. We thank you for your vote
of confidence in a company that we believe is on the verge of
generating substantial revenues and shareholder value. In return,
we promise to keep your interests front and center and to
communicate with you regularly to keep you informed about our
activities and accomplishments.
I am excited to take the helm at eMamba and lead the roll out of
what we believe is a first for the business services sector. In our
opinion, eMamba offers the most complete customer service solution
available - one that truly meets the needs of manufacturers,
retailers and, of course, consumers.
In a nutshell, we've developed a comprehensive suite of
enterprise resource planning (ERP) and customer relationship
management (CRM) applications, and we've paired this critical
business software with an equally comprehensive lineup of
after-sales customer services.
Our business software is available in both on-premise and
cloud-based versions. It covers everything from head-office
functions such as asset management, financial accounting and human
resources to operational functions such as call-center management,
field-services management and parts-search management.
The human-based, hands-on customer services we provide include
call-center operations, third-party logistics, product returns,
warranty fulfillment and repairs, parts sourcing and warehouse
solutions. No other customer-service specialist offers a package of
services that is as inclusive as ours. We invite you to check out
the eMamba competitive advantage at
http://www.emamba.com/our-services/competitive-advantage/.
What makes us different than other business services
providers?
Two words: inclusivity and integration.
My background comprises more than 20 years of work in the
after-sales customer service sector and in designing SAP- and
Oracle-based ERP and CRM systems for large businesses. Building on
this experience, my colleagues and I understood at the time we were
conceptualizing eMamba that many companies face a significant
obstacle to delivering top-quality customer service - namely, the
piecemeal nature of their software infrastructure and
customer-service functions.
Large companies, in particular, often employ a mix of
incompatible applications from different software vendors spread
throughout their organizations. These situations exist due to poor
planning, mid-stream shifts in vendors, corporate mergers, etc. To
get incompatible applications to talk to one another, IT
departments frequently must resort to the installation of custom
work-arounds and middleware applications. The result is an
unnecessarily large number of potential data failure points that
can disrupt customer service delivery and even bring business to a
halt. In addition, because the providers of after-sales customer
services have tended to be vertical and specialized, businesses
often contract out different parts of their customer-care functions
to a range of suppliers. Again, the potential for error is
increased.
Our answer to this seemingly intractable problem plaguing
corporate executives has been to create a single-source,
all-under-one-roof solution:
-- The eMamba ERP/CRM software solution consists of 26 modules that are
fully integrated
-- Our after-sales customer services are also fully integrated and fully
supported by our powerful software systems.
Effectively, we eliminate the redundancies, then on-value
components and middleware compromises - and keep the parts that
work. It's great for us because we serve our clients more
efficiently and effectively than our competitors. And, of course,
it's great for our clients, too.
Unlocking Value
eMamba has stolen the lead in the race to provide companies with
a superior customer-care option. And based on the flexibility and
scalability of our solutions, we are capable of serving businesses
of all sizes, from local family run companies to multinational
manufacturers and big-box retailers. We're also ideally suited to
serve just about every business sector, including apparel,
automotive, banking and insurance, consumer electronics, high tech,
home and personal care and health care.
I genuinely believe that our integrated business software and
customer services, supported by the talented, hardworking people
here at eMamba, will unlock huge opportunities for our clients,
allowing them to save money, create additional value and compete
more successfully in their sectors.
With all this said, I am pleased to detail for you our
significant business development activities to date. Over the last
year leading up to the official launch of eMamba, my colleagues and
I have been introducing our innovative business model to potential
Fortune 500 clients. While I cannot at this time discuss specifics,
such as the names of the organizations we have talked to, you must
appreciate that eMamba is designed to be a superior business
software/customer service solution for the most demanding
consumer-oriented companies in the world. This includes the largest
manufacturers of consumer products and the largest retailers of
these products. I look forward to announcing exciting sales and
marketing news in the very near future.
Summary
It is my sincere hope that this update has given you helpful
insights into our current status and objectives. I anticipate there
will be exciting announcements forthcoming that will greatly
interest you as a shareholder in our company.
As noted above, I expect this to be the first of many
communication pieces intended to keep you informed of our progress.
In between, you are encouraged to make regular visits to our new
website at www.emamba.com, which will provide up-to-date, detailed
information on developments in our business and significant news
within our industry. In future weeks and months, we will be adding
lots of new content, including text, graphical tutorials, video
testimonials and animated product demonstrations, to communicate
our story more effectively to potential customers and potential
investors in our company.
Again, thank you for your interest and support. I am confident
that as eMamba progresses in rolling out its business strategy,
your commitment will be rewarded.
On behalf of the company, yours truly,
Glen Huang, President
About eMamba
eMamba International Corp. provides an integrated offering of
cloud-based business software and after-sales customer services.
The company's cloud software applications comprise a full suite of
enterprise resource planning (ERP) and customer relationship
management (CRM) software modules. This cloud software offering
supports a comprehensive lineup of after-sales customer services,
including call center operations, warranty fulfillment, part
sourcing, product repairs and warehouse services. For more
information, visit www.emamba.com.
Forward-looking statements:
This news release contains forward-looking statements, for
eMamba International Corp. (the "Company"). Forward-looking
statements contained in this news release are not promises or
guarantees of future performance and are subject to risks and
uncertainties that could cause the Company's actual results to
differ materially from those anticipated. The Company cautions you
not to place undue reliance upon any such forward-looking
statements, which speak only as of the date made. The risks and
uncertainties that may affect forward-looking statements include,
but are not limited to: (i) rapid changes in the customer support
marketplace, (ii) cost and market acceptance of the Company's new
and existing services, (iii) the level of individual customer
commitments, (iv) competitive service offerings and pricing, and
general economic circumstances. Forward-looking statements are
based on management's beliefs and opinions at the time the
statements are made, and the Company does not undertake any
obligation to update forward-looking statements should
circumstances or management's beliefs or opinions change.
To view the first photo associated with this press release,
please visit the following link:
http://www.marketwire.com/library/20110824-emba0825photo1px800.jpg.
To view the second photo associated with this press release,
please visit the following link:
http://www.marketwire.com/library/20110825-emamba-newsimg1_800r.jpg.
To view the third photo associated with this press release,
please visit the following link:
http://www.marketwire.com/library/20110824-emba0825logo.jpg.
Contacts: eMamba International Corp. Tom Scheffler Investor
Relations 1-800-540-6506 investor-relations@emamba.com
www.emamba.com
eMamba (CE) (USOTC:EMBA)
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