GERMANTOWN, MD , a Germantown, Maryland-based technology leader in Integrated Voice Response (IVR) and Computer Telephony Integration (CTI) solutions for the Government, Healthcare and lotteries, has been awarded a contract from the National Oceanic and Atmospheric Administration (NOAA), National Marine Fisheries Service, Office for Law Enforcement Headquarters. Microlog was chosen to provide services to enhance their enforcement capabilities within the National Vessel Monitoring System Program. The VMA program provides tracking and surveillance capabilities for Fishery Management Plan enforcement efforts. Microlog will provide a hosted solution, which includes automatic call distribution, interactive voice response, data collection and integration to existing applications. This was a three-year contract award.

"We are pleased to add NOAA as a valued customer to the Microlog family," stated Richard E. Meccarielli, President and CEO, Microlog Corporation. "We welcome the opportunity to supporting NOAA going forward."

NOAA is a bureau within the U.S. Department of Commerce, and a cabinet level agency within the executive branch. NOAA's role is to predict environmental changes, protect life and property, offer scientific information to decision makers, manage national living marine and coastal resources, and promote global environmental stewardship. The National Marine Fisheries Service strives to ensure marine ecosystems continue to function and enhance the quality of life for the American public. The Office of Law Enforcement (OLE) is responsible for enforcement of the laws that protect and conserve our nation's marine resources and their natural habitats.

About Microlog

Microlog Corporation designs, implements and services patented software applications that enhance the productivity of the customer contact center experience, as well as providing consultation on a variety of system integration options. The company's services encompass the migration of e-commerce into the traditional call center environment by Web enablement. Microlog's award winning products support this Web enablement, as well as supporting all inbound and outbound media, telephone, e-mail, fax, and Web for contact centers.

For further information about Microlog's products and solutions, please contact Janet Turner, VP of Sales and Marketing at 301.540.5514 or by email at jturner@mlog.com.

Contact: Janet Turner VP of Sales and Marketing 301.540.5514 Email Contact

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