avô App Revolutionizes Workers' Compensation Transport and Language Services
01 Mayo 2024 - 5:02AM
Business Wire
avô Transportation and Language Solutions has developed and
launched an app for its traditional provider network that is set to
transform the landscape of workers’ compensation transportation and
translation services. This innovative platform mirrors the
efficiency, reliability and transparency found in avô’s ride-share
solutions, catering to the complete needs of workers’ compensation
payers and patients.
“The avô app is designed to optimize the assignment process for
transportation and language providers in our traditional network,
including specialized vehicles, long-distance trips and interpreter
services,” said President Fred Schafer. “By leveraging cutting-edge
technology, avô ensures prompt communication and seamless
coordination among payers, patients and providers.”
When a claims representative initiates an assignment, the app
triggers real-time push notifications to drivers and interpreters
in the network. Providers respond with their availabilities and
once selected, the app syncs appointment details to the providers’
calendars. Simultaneously, it sends appointment information via
text to workers’ comp patients and notifies claims representatives,
streamlining the entire process from start to finish.
“Our app significantly reduces processing time upfront, while
providing invaluable data analytics, including precise arrival
times and assignment durations,” Schafer added.
Additionally, the app addresses the persistent challenge of
delayed invoicing by generating and sending invoices immediately
upon assignment completion for timely and accurate billing.
"We understand the critical importance of enabling workers’ comp
patients to attend medical appointments and comprehend vital
information for their recovery," Schafer remarked. "Our technology,
exemplified by this app, is dedicated to facilitating successful
transportation and language service assignments, thus helping
reduce the loss time associated with workers’ compensation
claims."
About avô
Established in 2015 and headquartered in Cocoa, Florida, avô
provides transportation and language services to workers’
compensation carriers, government entities, third-party
administrators, and employers. As the sole provider boasting direct
API connections with multiple ride-share partners, avô continues to
redefine industry standards through innovation and client-centric
solutions. For more information, visit https://chooseavo.com, call
800-286-9964 or email customercare@chooseavo.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240501727566/en/
Helen King Patterson, APR, King Knight Communications,
813.690.4787, helen@kingknight.com Matthew Walker, Executive Vice
President, avô, 215.668.4571, mwalker@chooseavo.com