HUNTERSVILLE, N.C., May 6, 2024
/PRNewswire/ -- The team at ONYX Systems, LLC has recently achieved
an impressive milestone in their operations, setting
industry-leading standards with their exceptional factory customer
delivery performance. With a focused commitment to operational
efficiencies and productivity, ONYX is hitting best-in-class
delivery lead times, ensuring that our distributors and customers
receive their orders faster than anyone else in the JanSan cleaning
equipment market. This remarkable achievement is a testament to the
ONYX' factory team's dedication and hard work, and is a clear
demonstration of their ability to work swiftly and effectively.
The box charts below illustrate the operational performance in
three key areas over the past 16-months (since 1/1/23); spare parts
availability and dispatch, battery scrubbers lead times, and
propane machine lead times. Our 24-hour spare part fulfillment
average is at 84% and 87% for 48-hour fulfillment. Our lead-times
on spare parts has hit an average of 1.46 days with first quartile
performance of 0.63 days (or 15-hours). This is industry-leading
customer service and product availability execution from our
North Carolina factory.
Additionally, the lead times for our finished goods products
have hit industry-leading performance with lead times averaging
3.45 days for battery floor scrubbers, with first quartile dispatch
of 0.67 days (16-hours), and 4.07 days for propane powered floor
machines, with a first quartile dispatch of 1.12 days. The supply
chain management performance necessary to hit this level of product
availability cannot be understated.
But this success isn't just limited to speed and agility- ONYX
has also maintained their high standards of quality throughout this
process. Despite the rapid pace, the company continues to deliver
top-notch products without any compromise on quality. ONYX will
also be launching two exciting new products in the summer, a
Lithium-Ion (LFP technology) Battery Burnisher and their ZX30
All-in-One concrete rejuvenation maintenance machine. This
combination of speed, agility, productivity, and quality reflects
the unwavering dedication and hard work of everyone at ONYX. They
are not just meeting expectations- they are exceeding them, proving
that operational excellence and efficiency can go hand in hand.
"We are honored to be recognized as an industry leader in
factory delivery performance, and we couldn't have achieved this
milestone without the hard work and dedication of our incredible
team. As we continue to grow and innovate, we remain committed to
delivering the best possible products and services to our valued
customers," says Seth Alberty, VP of
Operations & Engineering at Onyx Systems, LLC.
As a leading manufacturer of zero emission floor scrubber and
polishing equipment, our product lines are specifically designed
for hard floor cleaning and revival, as well as concrete finishing
and polishing. Our machines are well-engineered, reliable, easy to
operate, and designed with ease of maintenance and serviceability
in mind, making them a favorite among our distributors.
Through our distribution partners, we are proud to serve a wide
range of clients, including Business Service Contractors (BSC's),
with our floor scrubber line being a popular choice among Business
Service Contractors nationwide. Our products are suitable for
commercial and industrial users, facility maintenance contractors,
and janitorial cleaning contractors, and can clean and polish a
variety of commercial, municipal, and industrial hard floors. Our
equipment is widely used in large retail stores, grocery stores,
big-box stores, hospitality, healthcare, and medical facilities, as
well as industrial, education, school districts, campus
maintenance, and warehouses.
In addition to our floor cleaning equipment, ONYX Systems, LLC
is also a leading supplier of propane engines used in various
industrial, lawn & garden, and transportation equipment. Our
propane engines are a near-zero emission solution, providing a
clean, eco-friendly, efficient, reliable, and affordable
alternative to traditional gasoline and diesel engines. This makes
them the perfect bridge technology to a fully electrified zero
emission future.
"We are extremely proud of our team and the exceptional delivery
performance they have achieved," says Stuart Proctor, VP of Marketing and West Coast
Operations. "Our goal has always been to deliver the best service
and products to our clients, and this achievement is a testament to
our commitment to that goal."
About ONYX Systems, LLC:
Based in North Carolina, ONYX
Systems, LLC is a leading provider of floor scrubbers and polishers
for commercial and industrial use. Their high-quality products have
been designed for efficiency, ease of maintenance, and
serviceability, and are widely used by Business Service Contractors
(BSC's) nationwide. ONYX is also a supplier of clean, eco-friendly
propane engines, powering various industrial equipment and paving
the way for a zero-emission future.
To learn more about ONYX Systems, LLC and our range of products
and services, please visit our website. We are excited to continue
setting new standards in the industry and look forward to serving
our customers with the highest level of excellence.
Contact: Stuart Proctor,
stuart@onyxsolutions.com
Website: https://www.onyxsolutions.com/
Direct Sales Enquiries: sales@onyxsolutions.com
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