ENet Implements Aria Billing Cloud to Accelerate Digital Transformation
26 Junio 2024 - 7:00AM
Business Wire
Guyana’s innovative telecoms provider deploys Aria and
Salesforce’s joint solution to launch new fiber internet and 5G
services with enhanced customer experience
Aria Systems, the leader in empowering enterprises to accelerate
subscription and usage-based revenue growth, today announces that
ENet, a Guyanese telecommunications provider known for its
innovative impact on the local market, has successfully gone live
with Aria Billing Cloud, with the end-to-end implementation
completed in just over a quarter.
Integrated with Salesforce Communications Cloud within the
AI-Optimized Concept-to-Care solution, Aria has enabled ENet to
launch an array of new services, while significantly enhancing the
customer experience and achieving outstanding efficiency and
efficacy in billing operations. The project included custom
automated order-to-cash processes and innovative payment and
banking options specifically designed for ENet's customers in
Guyana.
“Our collaboration with Aria has been extraordinary, allowing us
to quickly launch new internet and cloud telephony services, while
elevating the customer experience,” commented Vishok Persaud, ENet
CEO. “This future-ready solution equips us with a diverse range of
billing capabilities and automation that are foundational for
sustained innovation and agility.”
ENet joins a roster of esteemed communication service providers,
including AT&T Gigapower, Centric, EXA, Liberty Latin America,
M1, REV, and Telstra, that are leveraging the advanced billing
capabilities of the joint Aria-Salesforce solution.
“We are immensely proud of our collaboration with ENet,” stated
Tom Dibble, President & CEO of Aria Systems. “Together with
Salesforce, we stand poised to redefine the business support system
landscape, setting new benchmarks for efficiency, scalability, and
customer satisfaction.”
Salesforce, AppExchange, Communications Cloud and others are
among the trademarks of Salesforce, inc.
About Aria Systems:
Aria enables enterprises to automate complex usage and
subscription billing in an agile market environment. Aria Billing
Cloud is top-rated by leading research firms, and innovative
enterprises including Adobe, Comcast, Experian, Subaru, and Telstra
depend on Aria to accelerate ideation, become customer centric, and
grow recurring revenues. For more information, visit:
https://www.ariasystems.com/.
About ENet:
ENet is a Guyanese full-scale telecommunications provider known
for its innovative impact on the local market. With the only
locally-owned 5G network and international subsea fiber optic cable
in the country, we deliver ultrafast fiber and 5G internet,
unlimited mobile talk, text, and data, and the best in live and
on-demand TV. We aim to provide our customers with choice,
innovation, and value through reliable, high-quality communication
and entertainment services.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240626009768/en/
Media: Ruth Bennett | rbennett@ariasystems.com