Channel Futures and Channel Partners Reveals 2024 MSP 501; Global Survey Ranks the Top Managed IT Service Providers
26 Junio 2024 - 9:00AM
Business Wire
Channel Futures and Channel Partners, Informa’s channel media
and events organization, today reveals the 2024 MSP 501 list that
represents the most influential and highest performing providers of
managed services in the global technology industry. The MSP 501 is
the only industry list that uses financial data from applicants to
rank their performance against their peers.
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the full release here:
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Now in its 17th year, the MSP 501 is the most definitive
worldwide listing of best in class managed service providers. These
MSPs play a critical role in the $5 trillion dollar technology
industry and sit at the center of the services market, which is
outgrowing the hardware and software industries according to data
from Informa-owned analyst firm Canalys.
These MSPs, which are growing faster than their peer set and
industry benchmarks, are highly trusted by their customers to
deliver mission-critical services that protect their organizations.
The list helps small, medium and large MSPs understand their
year-on-year performance.
View the complete list here.
Bob DeMarzo, VP, Content, for Informa’s channel media and
events, said, “We’re pleased to recognize the best IT service
providers that are helping customers increase the value of their
businesses through technology. The MSP 501 Class of 2024 represents
the industry's most innovative and influential market leaders
providing managed services to the most demanding customers around
the world. We congratulate these companies on their leadership and
forward-thinking strategies. And we look forward to celebrating
them at our gala awards ceremony during MSP Summit this Fall.”
The Channel Futures MSP 501 list shows healthy overall revenue,
recurring revenue and profit growth in 2024. At the same time, they
are detecting signs of slowness that provide both challenges and
opportunities over the coming year. A snapshot of the 2024 MSP
501:
- Aggregate revenue: $24.9 billion
- Average revenue per MSP 501: $49.6 million; median: $6.8
million
- Average total recurring revenue from managed services: $23
million; median: $4.5 million
- Recurring revenue grew 19% on average
- Total employment: 90,377; median of 33 employees per
company
- Three hundred sixty-six on this year’s list are repeat winners
from 2023; 135 newcomers made the 2024 list
MSP 501 research highlights include:
- Security was the most commonly sold managed service, as 99% of
the MSP 501 reported revenue from that service, reflecting the
importance of cybersecurity.
- Other popular services for the MSP 501 were help desk/service
desk (93%), managed email/anti-spam (91%), cloud storage (89%) and
remote monitoring and management (88%). Three-quarters of the MSP
501 listed help desk/service desk among their top three
revenue-producing services. Managed security (69%) and remote
monitoring (56%) were the other services listed by most of the MSP
501.
- AI ranked fifth in MSP 501 forecasted growth areas for 2024.
Nearly one-quarter (23%) mentioned AI as a growth area, ranking
behind managed security (76%) and help desk/security desk (53%) –
the leading revenue-producing 2023 services – as well as remote
monitoring and management (RMM) at 38% and managed compliance
services (28%).
The Channel Futures MSP 501 methodology is based on a wide range
of criteria including revenue, subscription-based services and
business investment, to name a few. The methodology is reviewed,
amended and updated by a blue-chip group of thought leaders who
study MSP business models. Over time, the MSP 501 methodology has
evolved to match the characteristics of the market as business
models change. The MSP 501 is the only methodology of its kind
providing a sound benchmark for managed service providers to gauge
business performance.
Channel Futures will celebrate the 2024 top MSPs at an
invitation-only awards gala on Sept. 18 in Atlanta during the MSP
Summit. In addition to honoring the MSP 501 winners, the gala will
recognize organizations and individuals for outstanding performance
in managed services. Special awards include Lifetime Achievement,
Executive of the Year, MSPs of the Year and the year’s best MSPs in
AI, Cloud and Security. Register to attend MSP Summit, which takes
place Sept. 16-19 at Georgia World Congress in Atlanta, here. The
MSP Summit will feature the session “The Channel Futures MSP 501
& NextGen Power Panel: What Drives the Best of the Best” on
Sept. 17. For MSP Summit sponsorship opportunities, click here.
Stay connected with Channel Futures on Facebook, X, LinkedIn,
Instagram and YouTube.
About Channel Futures
Channel Futures is a media and events destination for the
information technology and communications industry. We provide
information, perspective, and connection for the entire channel
ecosystem, including solution providers (SPs), managed service
providers (MSPs), managed security service providers (MSSPs), cloud
service providers (CSPs), value-added resellers (VARs) and
distributors, technology solutions brokerages, subagent and agents,
as well as leading technology vendor partners and communication
providers.
Channel Futures is where the world meets the channel; we are
leading Channel Partners forward. Our properties include awards
programs such as the Channel Futures MSP 501, a list of the most
influential and fastest-growing providers of managed services in
the technology industry; Channel Partners events, which delivers
unparalleled in-person events including Channel Partners Conference
& Expo and MSP Summit. More information is available at
channelfutures.com.
Channel Futures is part of Informa Tech, a leading provider of
market insight and market access to the global business technology
community. Through in-depth expertise and an engaged audience
community, Informa Tech helps business professionals make better
technology decisions and marketers reach the most powerful tech
buyers and influencers in the world. Across its portfolio of over
100+ trusted brands, Informa Tech has over 1000 industry experts,
including over 400 research analysts and consultants in global
research group Omdia, and a monthly audience reach of over 125
million. Informa Tech is a division of FTSE 100 company Informa
plc.
About Informa Tech
Informa Tech is a leading provider of market insight and market
access to the global business technology community. Through
in-depth expertise and an engaged audience community, Informa Tech
helps business professionals make better technology decisions and
marketers reach the most powerful tech buyers and influencers in
the world. Across its portfolio of over 100+ trusted brands,
Informa Tech has over 1000 industry experts, including over 400
research analysts and consultants in global research group Omdia,
and a monthly audience reach of over 125 million. Informa Tech is a
division of FTSE 100 company Informa plc.
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Brittany Watts Channel Futures and Channel Partners
brittany.watts@informa.com