INFINITI climbs 15 places in J.D. Power 2024 U.S. Initial Quality Study, ranks fourth in premium segment
03 Julio 2024 - 6:00AM
Business Wire
2024 QX80 ranked highest in initial quality in the Large Premium
SUV segment
INFINITI continues to bring thoughtful hospitality to every
aspect of the client experience, and has been recognized for its
focus on vehicle quality in the J.D. Power 2024 U.S. Initial
Quality StudySM (IQS). INFINITI rose an impressive 15 ranking
positions in this year’s study, making it fourth in the premium
market. The 2024 INFINITI QX80 luxury SUV also was highest ranked
for initial quality in the Large Premium SUV segment.
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INFINITI continues to bring thoughtful
hospitality to every aspect of the client experience, and has been
recognized for its focus on vehicle quality in the J.D. Power 2024
U.S. Initial Quality StudySM (IQS). INFINITI rose an impressive 15
ranking positions in this year’s study, making it fourth in the
premium market. The 2024 INFINITI QX80 luxury SUV also was highest
ranked for initial quality in the Large Premium SUV segment. With a
score of 187 problems per 100 vehicles (PP100), INFINITI
significantly outpaced the premium brand industry average of 232
PP100 and dramatically improved from its ranking in the 2023 IQS.
(Photo: Business Wire)
With a score of 187 problems per 100 vehicles (PP100), INFINITI
significantly outpaced the premium brand industry average of 232
PP100 and dramatically improved from its ranking in the 2023
IQS.
“INFINITI has always pioneered new ways of delivering value and
convenience to our clients, and we are grateful for recognition of
our quality from an industry authority,” said Bob Welby, senior
director, Operations, INFINITI USA. “The client is at the heart of
all we do, and as we continue a product renaissance headlined by
the launch of all-new QX80, we are working to strengthen our
approach to luxury client service, which extends beyond the vehicle
to encompass the entire ownership experience.”
The J.D. Power Initial Quality Study is a measure of vehicle
quality based on responses from purchasers and lessees following
the first 90 days of ownership. Drivers are surveyed about 227
potential problems with their vehicle covering 10 categories:
infotainment; features, controls and displays; exterior; driving
assistance; interior; powertrain; seats; driving experience;
climate; and unspecified (unique to repair). For the first time,
this year the study also incorporates data from franchised
dealership repair visits.
QX80 is the INFINITI flagship, a full-size luxury SUV that
offers both serene comfort and effortless capability. The all-new
2025 QX80 arrives at retailers in July with a dominant,
sophisticated design; first-class hospitality for all three rows of
seating; seamless and intuitive technology; and a commanding,
rewarding driving experience.
INFINITI’s commitment to its clients extends beyond the vehicle
to the entire ownership experience. INFINITI delivers convenience
to clients through programs like INFINITI Valet, where a client’s
vehicle can be picked up from their home or workplace for service
and returned to them. Additionally, the INFINITI Premium Care
integrated maintenance program streamlines and simplifies ownership
by including three years of scheduled service.
About INFINITI
INFINITI Motor Company is headquartered in Yokohama, Japan, with
operations around the world including regional offices based in the
Americas, China and INFINITI International Markets in Dubai.
INFINITI premium automobiles are assembled in manufacturing
facilities in Japan, North America and China. INFINITI design
studios are located in Atsugi-Shi (near Yokohama), London, San
Diego and Shanghai.
More information about INFINITI and its industry-leading
technologies can be found at www.INFINITIUSA.com. You can also
follow INFINITI on Facebook, Instagram, LinkedIn, X (formerly
Twitter), and see all of our latest videos on YouTube.
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Ashli Bobo Director, INFINITI Americas Communications
615-487-1731 Ashli.Bobo@infiniti.com