TORONTO, July 3, 2024
/CNW/ - Surrey Place, in collaboration with Developmental
Services Ontario Toronto Region (DSO-TR), proudly announces a
pivotal initiative with Strata Health to improve referral processes
for primary care clinicians and hospitals. This initiative,
realized with the Ontario
eServices Program and OceanMD, marks a significant advancement
in healthcare coordination.
Primary care providers can now refer patients to developmental
services more efficiently and effectively, with hospital clinicians
in the GTA soon to follow. The integration of Strata Health's
centralized intake and matching technology with OceanMD's trusted
primary care e-referral capabilities simplifies the referral
process to Surrey Place and DSO-TR, enhancing the connection
between primary care, acute care, and developmental services.
Benefits of the New System
- Efficiency and Ease of Use: OceanMD's user-friendly eReferral
Platform integrates directly with Electronic Medical Records
(EMRs), accelerating referrals to Surrey Place, and DSO-TR.
- Visibility and Transparency: Resource Matching & Referral
application, powered by Strata Health, enables 39 participating
organizations including acute, rehabilitation, complex continuing
care, and in-home care health service providers in Toronto and Central regions to eliminate
fax.
- Reduced Administrative Burden: Automation significantly
lightens the administrative load, freeing healthcare providers to
concentrate on patient care.
Enhancing Patient-Centered Healthcare
This collaboration is part of Surrey Place and DSO-TR's
commitment to enriching healthcare for both patients and
clinicians. Moving away from traditional time-consuming
communication methods, this digital overhaul will help enable a
more dynamic and responsive healthcare environment.
Primary care clinicians can explore the eReferral
destination by searching DSO on the Ocean Healthmap. Resource
Matching & Referral users can simply select Surrey Place or DSO
as a referral destination.
Quotes:
"The new eReferral system implemented by Surrey Place and
DSO-TR, is streamlining communications among hospitals, primary
care and developmental services, to target backlogs and bridge
service gaps. This integration will help support patients and their
families in accessing the primary, acute, and mental health care
they deserve, as we continue to build out a comprehensive continuum
of healthcare for the province." - Michael
Tibollo, Associate Minister for Mental Health and
Addictions
"Surrey Place is deeply committed to enhancing the lives of
persons with developmental disabilities and their families. This
transformative partnership marks a new chapter in healthcare
coordination and accessibility. Family physicians, nurse
practitioners, and hospital clinicians play an irreplaceable role
in supporting individuals with developmental disabilities. Their
unique contributions, combined with this new initiative, will
ensure that every patient receives timely, integrated care tailored
to their specific needs. Together, we are crafting a future where
the complexities of care coordination become a thing of the past,
allowing families and individuals to focus on what truly matters —
their health and well-being." - Jeanny
Scantlebury, Vice President at Surrey Place
"At Strata Health, we are thrilled to partner with Surrey Place
and DSO to drive a monumental shift in how care is coordinated
for individuals with developmental disabilities. This collaboration
reflects our core mission to bridge gaps in healthcare through
innovative technology. Family physicians, nurse practitioners, and
hospital clinicians are the unsung heroes in the continuum of care.
By integrating our technology into their daily workflow, we're not
just streamlining processes — we're empowering these professionals
to make a profound impact on the lives of patients and their
families. Together, we are setting a new standard for healthcare
efficiency and patient-focused care." - Peter Smith, CEO at Strata Health
"At OceanMD, we are proud to support this groundbreaking
initiative with Surrey Place, DSO-TR, and Strata Health. Our
commitment to interoperability is at the core of everything we do.
By seamlessly connecting systems from primary care EMRs to end-user
applications, we are not only enhancing the efficiency of referrals
but also improving the overall quality of patient care. This
partnership exemplifies how innovative technology can advance
healthcare by making it more efficient, increasing transparency,
and providing patients with real-time updates throughout their
referral journey. Working closely with the team at Strata Health,
we are excited to lead the way in creating a more integrated and
patient-centered healthcare system." - Jeff
Kavanagh, CEO of OceanMD
About Surrey Place: Surrey Place is a not-for-profit
organization that helps people of all ages with autism-,
developmental-, and sensory-related concerns push the boundaries of
what's possible to achieve new victories. With a holistic circle of
care approach, Surrey Place brings together caring clinicians,
staff, valued partners and other experts to collaborate for the
client's best interests. The organization works with clients
throughout their lives, creating inventive and innovative programs
so they can keep building their skills, grow their self-confidence
and set their sights even higher. Since 1962, Surrey Place has
supported people with varying and complex needs in the Toronto region and more recently, Northwestern Ontario. Surrey Place is
accredited with Exemplary Standing by Accreditation Canada through
the healthcare program.
About the Ontario eServices Program: The
Ontario eServices Program enhances
healthcare delivery with digital solutions that support clinical
workflows, ensuring seamless care transitions and elevating the
patient experience. Learn more
at eServicesProgramOntario.ca.
About DSO-TR: DSO Toronto Region, supported by
Surrey Place Centre and funded by the Ministry of Children,
Community and Social Services, embodies a mission to assist
individuals with developmental disabilities and autism spectrum
disorder to lead socially inclusive lives. Offering bilingual
services, we strive for excellence in interdisciplinary clinical
services, education, and research.
About Strata Health: Strata Health, with over two decades
in the health tech arena, is at the forefront of developing smart
digital tools for optimizing resource allocation and enhancing
patient flow across the healthcare continuum. Serving an
international clientele, Strata Health is instrumental in improving
the care experience for millions globally. Discover more at
www.stratahealth.com.
About OceanMD: OceanMD, a WELL Health Company
(TSX:WELL), is Canada's leading
provider of EMR-integrated patient engagement and eReferral
solutions, built on the secure, cloud-based Ocean Platform. Ocean
integrates with the nation's leading electronic medical records
systems, provincial resources, and other digital health solutions
to allow patients, healthcare providers, and systems to securely
share and exchange patient health information. By replacing
outdated, fax-based technology with EMR-integrated eReferrals, the
Ocean eReferral Network is helping to reduce wait times and improve
access to care. Ocean's full suite of integrated patient engagement
tools is also helping improve digital access for patients, increase
access to primary care, and support virtual care across
Canada. To learn more, visit
https://www.oceanmd.com/.
About Resource Matching & Referrals
(RM&R): RM&R is a shared, web-based application
that matches patients to appropriate clinical programs and
services. The primary focus is from acute care to post-acute care
settings with some community based programs. The application
currently has 39 participating organizations including
acute, rehabilitation, complex continuing care and in-home care
health service providers in Toronto and Central regions. On average, the
application processes over 150,000 referrals
annually between the regions.
SOURCE Surrey Place