The Beryl Institute Unveils Comprehensive Report on Essential
Hospitals' Practices to Enhance Human Experience in Healthcare
NASHVILLE, Tenn., July 15,
2024 /PRNewswire-PRWeb/ -- The Beryl Institute is
proud to announce the release of a new report exploring the
innovative practices of essential hospitals in improving the human
experience in healthcare. This report delves into the critical
efforts of safety-net hospitals to safeguard access to care and
health equity, fulfilling their mission to serve and protect
marginalized communities.
Essential hospitals, also known as safety-net hospitals, are
pivotal in providing care to underserved and marginalized
populations. These institutions are recognized for their commitment
to delivering high-quality care to patients who face complex
medical needs and significant socio-economic challenges. Despite
financial limitations and staff shortages, essential hospitals
excel in fostering environments of trust and delivering exceptional
patient experiences.
The report by The Beryl Institute provides an in-depth analysis
of how essential hospitals fulfill their strategic responsibilities
through the lenses of the Experience Framework. By conducting a
series of focus groups with leaders of experience programs and
capturing the voices of patient and family advisors, the report
offers valuable insights into the unique challenges and successes
of these hospitals.
Key takeaways include:
- Commitment to the Underserved: Essential hospitals go above and
beyond to create care environments that build patient trust and
ensure positive experiences for the most vulnerable patients.
- Adaptability and Resilience: These hospitals have mastered the
art of responding to external forces, focusing their efforts on
controllable factors to achieve their safety-net missions.
- Community Engagement: Community involvement is central to
essential hospital governance, bridging socio-economic gaps and
promoting healthier communities.
- Dedicated Leadership: Experience efforts are driven by
committed leadership teams and staff who prioritize quality and
excellence for all patients, regardless of socioeconomic
status.
"We believe this paper puts a stake in the ground for the unique
and critical environment of our safety-net community and the
importance of a commitment to experience," said Jason Wolf, President & CEO of The Beryl
Institute. "This report provides a way to elevate and also
celebrate the unique situations and actions essential hospitals
take to ensure the best in experience for all in their care and all
who serve."
About The Beryl Institute:
The Beryl Institute is a global community of healthcare
professionals and experience champions committed to transforming
the human experience in healthcare. As a pioneer and leader of the
experience movement and patient experience profession for more than
a decade, the Institute offers unparalleled access to unbiased
research and proven practices, networking and professional
development opportunities and a safe, neutral space to exchange
ideas and learn from others.
We define the patient experience as the sum of all interactions,
shaped by an organization's culture, that influence patient
perceptions across the continuum of care. We believe human
experience is grounded in the experiences of patients &
families, members of the healthcare workforce and the communities
they serve. You can follow The Beryl Institute on LinkedIn,
Facebook, and Twitter (@BerylInstitute). Visit The Beryl Institute
website at http://www.theberylinstitute.org.
Media Contact
Ola Kirk, The Beryl Institute,
1.866.488.2379, ola.kirk@theberylinstitute.org,
www.theberylinstitute.org
Twitter
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content:https://www.prweb.com/releases/essential-hospitals-a-lifeline-for-underserved-communities-302197043.html
SOURCE The Beryl Institute