Minuteman Press International, the world’s largest and #1 rated
printing franchise, is proud to celebrate the growth and
accomplishments of its franchise owners. Over the past few years,
some of our new Minuteman Press International President’s Club
members have been featured for their various accomplishments. We
caught up with a few of these owners to congratulate them on
joining the President’s Club for achieving over $1 million in gross
sales for the year ending 2023. They shared what this milestone
means to them, how they grew their business, and what advice they
have for other business owners.
Diana Renollet, East Indianapolis, IN
Diana Renollet has come a long way in four years. As the owner
of Minuteman Press in East Indianapolis, IN since June of 2020,
Diana has worked hard to achieve President’s Club status. Diana
shares:
Joining the President’s Club: “This makes us
very proud of our team. We find this incredibly encouraging.”
Keys to Growth: “1. The Internet Marketing
Program has been the number one contributor to our success by
bringing in new business; 2. The second key to our success is
acquisitions; we had one in Oct. of 2022 and Oct. of 2023; and 3.
Customer service is the third key for us. We are nice and we are
quick to respond to requests for quotes.”
Why Customer Service Matters: “I have had new
customers say often that they had several requests out for quotes
for projects. They say things like:
- ‘We chose your business because you
responded so quickly and you were nicer than the other people we
received quotes from…’
- ‘You make us feel like you have done
this before and could better understand our needs…’
- ‘We felt like it would be easier on
us to work with you.’”
Rewards of Owning the Business:
Passion for Print: “Personally, printing has
been my passion for decades. Being able to compete in the printing
business with our own business gives me the feeling of being a kid
in a playground. It is our playground and I know I am a strong
player in this field. I love the competition with other
printers.”
Positive Work Environment: “We are also very
proud that we can provide good jobs for our employees; we have a
positive workplace culture and it feels like a good place to spend
the day working. After decades of production print team and project
management, I can finally follow my own managerial handbook. I
have a long history of building successful strong production print
teams – I know what works, how to motivate, inspire and engage.
However, we are no longer constrained to follow someone else’s
rules and guidelines.”
Employee Appreciation: “We are thankful that as
owners we can manage our team in a way that uplifts them and makes
them truly feel they are part of this business. As we hit new
milestones, we are committed to sharing our success with our
employees. Our employees are very motivated they feel appreciated
and show it by consistently going above and beyond their
responsibilities. This makes us really proud.”
3 Tips for Success/Advice for Others:
1. “Sign up and maximize your investment in the
Internet Marketing Program, and follow the plans that the Home
Office rolls out.
2. Look up other printers near you, drive by
the shops, and see what you can learn about them. Are the owners
near retirement? See about acquisitions that make sense.
3. Be faster and friendlier than the
competition when you send quotes. Also, accept full responsibility
for your success. Without exception and regardless of any
circumstance, your success will always be your responsibility.”
Read original story here:
https://minutemanpressfranchise.com/news/2021/02/16/family-owned-minuteman-press-franchise-in-east-indianapolis-shows-print-is-essential/
Alana & Ramon Alvarez, Colorado Springs,
CO
Alana & Ramon Alvarez were previously featured in April of
2023 for their significant sales growth in Colorado Springs, CO
since buying their Minuteman Press franchise in July of 2019. Ramon
shares:
Joining the President’s Club: “When we set out
to own and operate our own business, we created a plan that
included achieving this milestone and becoming members of the
President’s Club. We are thrilled to have reached this stage
of our journey, and appreciate all the support Minuteman Press has
provided. We look forward to continuing our growth and
serving our community.”
Keys to Growth: “We can attest that a silver
bullet does not exist in business. Our strategy for growth is
multi-pronged and includes fundamentals that proved successful in
my roles in corporate America. The particular tactics within our
fundamental strategy may evolve but the fundamental elements will
remain through our journey.”
4 Tips for Success:
1. “Marketing:
- Internet Marketing Program: About 50% of
our new clients are acquired from the Internet Marketing
Program. That continues to drive our client count.
- Networking: Engaging with the community
in meaningful ways. I’ve served on several business advocacy
boards in the community, creating brand awareness and influencing
large clients to give us a chance to serve.
- Referrals: Now that we have created a
track record in our community, referrals have become a key source
of new client acquisition. Having a multi-pronged approach has
allowed us to operate without any single client having more than 6%
of our total sales.
2. Products:
Diversifying our offerings to our clients has allowed us to create
a one-stop shop for them, making it easier for them to obtain their
marketing needs.
3. Talent: Creating a mutually beneficial
environment for our team has allowed us to attract and retain great
talent, although there is no finish line on talent acquisition and
retention. Our aspirational mission when we acquired the shop
was to create outstanding client experiences through a
high-performing team that delivers quality, speed, and
reliability. We are proud that our client reviews and feedback
exemplify the mission 4.5 years later.
4. Execution: When we acquired the shop, we
focused on learning and running the proven MMP playbook. We’ve
since focused on ensuring that our mission is executed with every
work order and client interaction. It’s important that our
clients have outstanding experiences.”
Rewards of Owning the Business: “Alana and I
met at work 32 years ago and now we are enjoying it again!
For years, after Alana stopped working, I would head out to ‘slay
the dragon’ weekly, and return to provide my family with my
‘leftover’ energy. Now we are working together towards a
common goal, and it’s priceless! Our two sons have worked for us
off and on at Minuteman Press, and we are grateful that we’ve had
the opportunity to provide them with a place to make some extra
money, while spending time with them. Professionally, I’m
grateful that every minute that I may spend on our business, is
directly impacting our personal and professional brand. It’s
not always easy owning your own business, but the rewards are
immense.”
Advice for Others: “My advice is to have a plan
and stay agile. Include MMP in that plan, as we are not reinventing
the wheel. Also, surround yourself with people on your team who are
better than you in their assigned roles. Interestingly, these
elements are similar to what I’ve applied in my previous jobs.”
Read original story here:
https://minutemanpressfranchise.com/news/2023/04/10/alana-and-ramon-alvarez-grow-minuteman-press-franchise-in-colorado-springs/
Elle & Richie Moore, Macon, GA
Elle and Richie Moore were previously featured in the March of
2023 for their relocation and grand reopening of Minuteman Press in
Macon, GA. The family has owned the business since June of 2017.
Richie shares:
Joining the President’s Club: “This was one of
our big goals we wanted to hit over the last couple years and it
feels amazing to hit a big goal! Now we get to look forward
to the next big goal!”
Keys to Growth: “We moved into a much larger
facility and I think being able to give tours to our customers and
show them what it is we are capable of doing has been a big driver
for us this last year. And of course, networking! I am the
President of the BNI Macon Money Chapter and that too has been
growing exponentially this last year. If you build
relationships with your customers, the money will come.”
Rewards of Owning the Business: “Right now it
is the pride in the work we are doing that has been a big motivator
for Elle and I. We like to put our name on what we print
figuratively and literally! We like to say with pride that ‘We
printed that!’ Loving what we do is a big reward for us and being
able to do it together is a bonus!”
Advice for Others: “Be open to change and take
care of your work family!”
Read original story here:
https://minutemanpressfranchise.com/news/2023/03/27/minuteman-press-franchise-in-macon-ga-moves-to-new-location-and-has-grand-opening/
Angila & Scott Allen, Brookfield, WI
Angila & Scott Allen were featured in a President’s Club
spotlight article in March of 2024. They have owned Minuteman Press
in Brookfield, WI since July of 2017. During that interview, Angila
shared the following items worth repeating:
Joining the President’s Club: “We feel very
blessed to have the wonderful team we have at Minuteman Press in
Brookfield as well as the support of MPIHQ! We don’t take it for
granted.”
Keys to Growth: “1. Using Accuzip and doing
more mailings; 2. Increasing Internet Marketing Program spend; 3.
Google reviews, with over 100 reviews; 4. Networking; and 5.
Referrals from clients.”
3 Tips for Success/Advice for Others:
“1. Teamwork! Honestly, I
think the secret to reaching that ‘First Million’ has been our team
commitment. We have an awesome team! We believe in each other. We
work diligently to do the absolute best for each of our customers
and to quickly fix anything that may need addressing. The size of
the job does not matter.”
2. FLEX reports: Analyzing
FLEX reports to see what services are most popular is helpful, too.
We evaluate them to see if we can manage to do services
in-house.
3. Investing in our business/team & daily
meetings: We want our team to be equipped with the
products/software and knowledge needed to get their jobs done well
and efficiently. We started regular daily production meetings in
2023 and that made an enormous difference in keeping us all on the
same page. We can always learn.”
Read original story here:
https://minutemanpressfranchise.com/news/2024/03/25/minuteman-press-franchise-owners-angila-scott-allen-share-secrets-to-sales-growth-success-in-brookfield-wi/
Learn more about #1 rated Minuteman Press franchise
opportunities and read Minuteman Press franchise reviews
at
https://minutemanpressfranchise.com
Media Contact:Minuteman Press
InternationalChris Biscuiti, 631-249-1370cbiscuiti@mpihq.com