LAGOS, Nigeria, July 24, 2024 /PRNewswire/ -- Keystone Bank
Limited, a leading financial institution in Nigeria who recently emerged as the 'Retail
Bank of the Year' at the just concluded Africa Industrial and
Development Conference and Awards 2024, reiterated its commitment
to excellent service delivery and support to its teeming customers
at an exclusive engagement session with customers of the bank held
at the esteemed Capital Club in Lagos.
The Managing Director and Chief Executive Officer of Keystone
Bank Limited, Mr. Hassan Imam,
described this initiative as part of the bank's efforts to
appreciate customers, strengthen relationships, and generate
valuable feedback.
He emphasized that the bank would continue to provide innovative
and customer-centered services, to ensure exciting experiences at
every touchpoint.
He also said "There are planned initiatives in the pipeline to
support the educational system in Nigeria by providing public schools in several
states with basic school supplies and renovating school buildings,
etc. We are also working to further strengthen our robust digital
platforms to provide seamless banking for our esteemed customers."
According to him, the bank has repositioned itself within five
months of assuming office, setting it on a growth trajectory and
improving profitability.
Mrs. Nnenna Anyim Okoro,
Executive Director, Keystone Bank, said the bank has tailored its
products to help customers thrive in their various fields, and the
bank will continue to listen to its customers and provide products
and services that are convenient, address their needs, and put them
first.
Keystone Bank was praised by some customers at the event for its
services and commitment to customer growth. Dr. Patrick Iloh, the CEO of Petrocam Trading
Nigeria Limited, commended the bank's openness and willingness to
help customers grow. He said: "When the new management came on
board, it was just a call, and I was able to meet them. We met,
they listened to my presentation, and afterwards, we secured
approval within two days."
Another customer of the bank, Mr. Francisco Lakanu, the CEO of
Stratos Trading Limited, praised the lender for helping him and his
business grow over the years. He said, "Our relationship with
Keystone Bank started in 2019, and I can say for sure, it's been a
wonderful experience... The bank has a very supportive team, who
always respond to transactions on time; even on weekends, when we
call just to follow up, they are always available."
For Dr. Oluwatosin Olatujoye, Group Chief Executive Officer of
Zylus Group International, it's been a wonderful experience banking
with the financial institution. He said, "I'm one of the customers
who believes so much in the Keystone Bank brand... We work together
as a family when it comes to banking. As a real estate developer,
we cannot do without a bank, and Keystone Bank has been there for
us all the way. I would only add that they should continue to
improve in areas where there are challenges".
Contact details
Web: www.keystonebankng.com
Country: Nigeria, City:
Lagos
Ms. Izore Bamawo
Tel: +234-1-448-7728
Media
Dotmount Communications
Email; info@dtcoms.com
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