AEG Enhances Security Communication at L.A. LIVE Campus With Titan HST Software
31 Julio 2024 - 1:19PM
Business Wire
AEG is launching Titan HST, a next generation security software,
to enhance security communication at the L.A. LIVE campus in
Downtown Los Angeles, including Crypto.com Arena and Peacock
Theater.
Titan HST, a mobile two-way security communication platform,
will serve as the all-in-one app for AEG employees to expeditiously
communicate with L.A. LIVE security. With quicker response times
and streamlined communication channels, users can send audio calls
and text messages to L.A. LIVE security for maintenance, medical,
and security assistance, as well as report incidents
anonymously.
QR codes will also be placed throughout the L.A. LIVE campus for
guests and tenants to seamlessly connect with security
officers.
“This launch is an opportunity to enhance safety and reporting
capabilities at the L.A. LIVE command center,” said Joe Schuetz,
Vice President of Security at L.A. LIVE. “Our goal is to improve
communication between users and our security officers. We've
received feedback about having too many phone numbers and
uncertainty about who to contact in certain situations. When we
identified Titan HST as a partner, we quickly realized this would
be the best solution.”
Along with a vastly improved user experience, Titan HST will
enable L.A. LIVE security to easily maintain and track reports,
helping identify safety trends over time, which increases
preparedness and response times.
“Working with Titan HST will allow our employees, guests, and
tenants to feel an increased sense of safety and security, while
also strengthening two-way communication with our safety officers,”
said Angela Baker, Senior Vice President of Human Resources at
Crypto.com Arena, Peacock Theater, and L.A. LIVE. “Having an app
for our employees and QR codes for our guests will enable quick
responses from our safety officers. Whether walking to and from
their cars or entering restaurants, this will be extremely
beneficial for everyone visiting our campus.”
AEG plans to launch the Titan HST software in the coming weeks
and employees may opt-in to downloading the application on their
smartphones.
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version on businesswire.com: https://www.businesswire.com/news/home/20240731101554/en/
Kelli Skye Fadroski Communications Manager
kfadroski@aegworldwide.com