Triptych announces the launch of Robin Knows, an innovative app
providing an AI-based tech and scam support for individuals over
50. Designed to empower older adults with highly personalized
assistance, Robin Knows helps subscribers confidently and safely
navigate our digital world.
CHATTANOOGA, Tenn., Aug. 5, 2024
/PRNewswire-PRWeb/ -- Today, Triptych, an innovative design and
development agency, proudly announces the launch of Robin Knows, an
iOS and Android app-based support assistant designed to empower
individuals over 50. This innovative service offers on demand
technology and scam support, helping subscribers confidently
navigate their digital and physical worlds at any time and from
anywhere.
Our goal with Robin Knows was simply to
provide our subscribers with an easy to use companion service
capable of empowering them to navigate today's tech challenges with
confidence and independence. - C. Eliott
Johnston, CSO of Triptych and acting CEO of Robin
Knows
A Vision of Empowerment through Support
According to a 2022 Pew Research Center report, more people aged
65 and older are using smart devices. This trend is significant as
the World Health Organization expects this population to nearly
double by 2050. With age, these individuals are more likely to need
tech support and are increasingly vulnerable to scams, resulting in
billions of dollars in losses annually, as highlighted by the
National Council on Aging and AARP. Robin Knows is dedicated to
addressing these critical needs, offering support for rapidly
evolving technology and protection against sophisticated scams.
To help meet this need the Robin Knows app offers personalized
tech assistance to help subscribers maximize their device usage and
provides scam support to educate and protect against
fraud. This powerful blend of features is designed to
empower subscribers to regain control over their digital lives.
"Robin Knows provides a mechanical advantage to the generations
who brought about the Space Age and Information Age. Though they
may be somewhat unfamiliar with the latest tools, these individuals
are in fact tech natives and have proven so by mastering
generations of analog and digital technologies," said C.
Eliott Johnston, CSO of Triptych and
acting CEO of Robin Knows. "Our goal with Robin Knows was simply to
provide our subscribers with an easy to use companion service
capable of empowering them to navigate today's tech challenges with
confidence and independence."
Intuitive Support for Popular Devices
Robin Knows provides essential support for the most popular
devices and appliances from leading manufacturers. Whether it's a
smartphone, TV, or household appliance, subscribers can ask their
questions via voice, text, or image input, and Robin Knows is ready
to assist. This comprehensive support helps subscribers maximize
the use of their devices and appliances, ensuring they are kept
up-to-date and secure from potential threats.
Practically speaking, the integration of comprehensive and
intuitive device support means that Robin Knows will, over time,
reduce the troubleshooting burden on manufacturers and loved ones,
making the use of technology easier for everyone involved.
Scam Prevention and Education
Today, scams have become a significant concern, especially for
those over 50. Fraud and scams are a significant
issue, with consumers losing $12.5
billion annually in the US alone, according to the FBI.
Financial institutions, including credit unions and banks, face
average losses of $3 million and
$2.42 million per year, respectively.
For every dollar lost to fraud, organizations spend
$4.23 on legal, processing,
investigation, and recovery expenses.
Robin Knows addresses this issue head-on by providing a robust
scam analysis tool. Subscribers can present raw text, photos, or
screenshots for analysis, helping them make informed decisions
about potentially fraudulent communications. Beyond immediate
protection, Robin Knows also aims to educate subscribers on the
content and structure of scam-based communications, fostering a
more informed and vigilant subscriber base.
Guided by Core Principles
Rather than simply providing accurate answers, Robin Knows is
also founded on principles that prioritize the subscriber's needs
and experience:
- Value and Affordability: A subscription service providing
significant value at an affordable price of $5.99 per month.
- Accessible for Everyone: Designed to be compliant with ADA
usability standards and developed to be able to scale response
complexity based on subscriber technical capabilities, Robin Knows
aims to offer support to everyone.
- Clear and Linear Functionality: Designed to be straightforward
and easy to use, catering to subscribers who may lack the time,
resources, or knowledge to manage their devices or protect against
scams.
- Always Learning: Robin Knows leverages a cutting-edge, stacked
AI-engine that is always learning. By utilizing AI Robin Knows can
always base its answers on the latest and most accurate
information.
- Reliability and Speed: Providing quick and dependable support
to reduce frustration and enhance subscriber satisfaction.
About Robin Knows
Robin Knows is dedicated to providing personalized technology
and scam support to individuals over the age of 50. Our mission is
to empower subscribers to reclaim their confidence to navigate our
digital world. With Robin Knows, we're making technology accessible
and enjoyable for everyone, regardless of age or expertise. We
believe that with the right support, anyone can master cutting edge
devices while also avoiding the predatory forces that aim to take
advantage of their subscribers.
Download Robin Knows today from the Apple App Store or Google Play Store or learn more
about Robin Knows by visiting our website,
https://robinknows.app.
About Triptych
Triptych is a strategy, design, and development agency based in
Chattanooga, TN that specializes
in creating complex applications, interactive campaigns, and
physical experiences. We focus on building technologies that can
help humans thrive.
For more information about Triptych, please visit our website at
https://www.triptych.co.
Media Contact
C. Eliott Johnston, Robin Knows,
1 423-509-6637, press@robinknows.app ,
https://www.robinknows.app
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SOURCE Robin Knows