The company says its hiring of Rooter Hero Phoenix Operations
Manager Priscilla Proctor has helped
other women break down barriers in male-dominated
industries
PHOENIX, Aug. 7, 2024
/PRNewswire/ -- Rooter Hero Plumbing & Air, a plumbing and HVAC
company serving residential and commercial locations in
California, Arizona and Nevada, is celebrating its diversity by
recognizing Rooter Hero Phoenix Operations Manager Priscilla Proctor's accomplishments as one of
the company's female leads.
"Priscilla is no stranger to the hard work and dedication
required of home service business employees," Rooter Hero
co-founder and CEO John Akhoian
said. "She has worked in nearly every aspect of a plumbing company,
from the call center to the logistic department and even in the
back office. Her ability to build a successful team, develop
long-term processes and inspire her fellow employees has made her
the perfect fit for the goals we had for our Pheonix location. She
has met and exceeded them."
Proctor has worked in the home service industry for more than 20
years. In 2019, she started her career at Rooter Hero Pheonix as
the dispatcher and logistics coordinator before moving to another
plumbing company, where she worked her way up from the call center
to operations manager. She eventually managed five plumbing
locations for the company before coming back to Rooter Hero Pheonix
as the operations manager in May
2022.
"As a woman in management in the skilled trades industry, I've
faced some unique challenges like unconscious biases and
stereotypes, but that just motivated me to demonstrate a resilience
and competence that fostered a new style of leadership," Proctor
said. "One of the rewarding parts of being in this role is
witnessing how my team has come to value and trust my leadership.
By being transparent and approachable, I've built and environment
where open communication and teamwork thrive."
According to the U.S. Bureau of Labor Statistics, women make up
about 57% of the workforce, but less than 4% of them are employed
in the plumbing industry. Akhoian said that he hopes Rooter Hero
can serve as an example showcasing the success women can have in
the field.
For Proctor, working in the industry has been both challenging
and rewarding. She says that a woman's innate ability to lift up
and celebrate her team helps her earn the respect from the mostly
male laborers that make up the home services industry.
"Leadership transcends gender," she said. "When you can work
with a group of people and inspire them to put forward their best
efforts, you earn their loyalty and respect no matter what industry
you work in."
For more information about Rooter Hero, please visit
https://rooterhero.com/.
About Rooter Hero Plumbing & Air
Since 2011, Rooter Hero has been committed to providing the best
in plumbing and drain services. With more than 100 years of
plumbing heritage, the Rooter Hero team prides themselves on
creating a memorable experience for each customer.
The company provides solutions for both residential and
commercial needs and offers 24/7 emergency service. Operating in
service area locations throughout California, Arizona and Nevada, Rooter Hero offers options such as
HVAC service and installation in select areas. For more
information, please visit https://rooterhero.com or call
844-219-2215.
MEDIA CONTACT:
Heather
Ripley
Ripley PR
(865) 977-1973
hripley@ripleypr.com
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SOURCE Rooter Hero