Broadvoice Receives 2024 Future of Work Product of the Year Award
14 Agosto 2024 - 10:00AM
Business Wire
Broadvoice Honored for Innovative CX Products and Commitment
to Customer Value
Broadvoice, an omnichannel contact center platform and unified
communications provider for small and mid-market enterprises and
BPOs, announced it was awarded the 2024 Future of Work Product of
the Year Award for its CCaaS and UCaaS platforms.
Presented by TMC, a global, integrated media company, the Future
of Work Product of the Year Award recognizes the “best of the
best,” showcasing the most innovative and disruptive products and
solutions supporting a new era of productive work environments
worldwide. Award winners recognize that the workplace has evolved
due to the rise of remote work, new upskilling and reskilling
needs, the adoption of AI and automation, a renewed focus on
employee and customer experiences and other factors. And they have
developed solutions to meet new standards for productivity and
success.
“Our CX solutions are ideal for today’s hybrid workforce,” said
George Mitsopoulos, Chief Operating Officer at Broadvoice. “With
GoContact and b-hive, teams can seamlessly and securely connect and
collaborate across locations, time zones and devices without
missing a beat.”
Broadvoice delivers a range of communications capabilities
rarely found together in enterprise cloud solutions. Broadvoice’s
CCaaS platform, GoContact, is a breakthrough cloud-native contact
center that combines advances in computing—the cloud, containers,
microservices, AI and more—into an affordable and agile omnichannel
solution. It delivers the personalized and optimized experiences
customers expect by unifying interactions into a single solution
and providing access to omnichannel data and analytics to maximize
collaboration, productivity and ROI.
The b-hive UCaaS platform combines advances in computing—PBX,
unified communications, collaboration features, a virtual call
center and integrations for Salesforce, Microsoft Teams, Zapier,
Webhooks and Zoho (launching this year)—into an easy-to-use
platform. The platform seamlessly connects teams, letting users
collaborate, improve customer experiences and make data-backed
decisions with call analytics.
“I am honored to recognize Broadvoice with a 2024 Future of Work
Product of the Year Award for its commitment to customer value and
innovation,” said Rich Tehrani, CEO of TMC. “In the opinion of our
judges and editorial team, GoContact and b-hive have proven to be
among the best solutions across the diverse range of FoW
offerings.”
The 2024 Future of Work Product of the Year winners will be
featured on TMCnet.
About Broadvoice
Broadvoice simplifies communications for small and mid-market
businesses with cloud communications solutions that deliver
enterprise-class features as an affordable managed service.
Broadvoice’s unified communications as a service and omnichannel
contact center as a service solutions are built on proprietary
technology platforms, giving the company complete control to meet
customers’ evolving needs. Broadvoice is also known for its
industry-leading installation, support and the award-winning
Broadvoice Success Program. With network assets and customers
spanning four continents, Broadvoice drives collaboration and
commerce across the globe. For more information, visit
www.broadvoice.com.
About TMC
Through our news and solutions-focused editorial platforms, live
events, webinars and online advertising, TMC provides global buyers
with valuable insights for making informed technology purchase
decisions and successfully navigating markets. In turn, leading
technology vendors rely on TMC, TMCnet and our family of sites and
events for exceptional branding, thought leadership and lead
generation opportunities. Our live event, including the ITEXPO
#TECHSUPERSHOW, brings thousands of qualified purchasers and
product decision makers together with vendors to form ultimate B2B
tech buying community. With our customized lead generation
programs, including a turnkey webinar program, we consistently
deliver a steady stream of leads that translate into sales
opportunities and database growth. In addition, display advertising
on respected news sites and newsletters generates millions of
impressions, bolstering brand reputations. TMC offers a
comprehensive 360-degree marketing solution, with services such as
event and road show management, as well as expertly crafted content
creation including blogs, press releases, articles and marketing
collateral. These efforts contribute to SEO, branding and overall
marketing and sales success. To discover more about how TMC can
assist you in achieving your marketing goals through our events and
online advertising, please visit www.tmcnet.com. Stay connected
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version on businesswire.com: https://www.businesswire.com/news/home/20240814874923/en/
Kimberly Way Director, Marketing Strategy and
Operations Broadvoice 970.289.0854
kimberlyw@broadvoice.com
Michelle Connolly Senior Marketing Manager, TMC
203-852-6800, ext. 170 mconnolly@tmcnet.com