Telliris Announces Amazon Web Services (AWS) Long Term Testing
15 Agosto 2024 - 9:00AM
Business Wire
Telliris, a leading provider of IVR solutions for workforce
management and time & attendance announced it has executed
testing of Telliris Attend version 2.9.0 on AWS EC2 for a six-month
period.
Provisioning of Telliris Attend on AWS is a natural progression
of operating in a virtual environment. Due to the real-time nature
of telecommunications processing it was not possible to run in a
virtualized environment in the early days of IVR. Telliris first
announced support of a virtualized environment in 2014 with VMWare
vSphere Hypervisor ESXi 5.1 In 2022 Telliris transitioned its cloud
environment from carrier neutral data centers to the Google Cloud
Platform.
Telliris is available in both Cloud SaaS as well as On-Premises
formats. This is due to it serving a telecommunications role where
on-premises format is sometimes more favorable, keeping traffic
within an organizations private network.
Telliris is built from the top down to operate for long periods
of time with near zero administration. The testing in AWS for six
months demonstrated stable operation including continuous
connectivity with a partner time & attendance system located at
one of the other four major public cloud providers. The positive
results were in accord with this overall strategy.
From an operational perspective there are no changes when
running Telliris in AWS, GCP, VMWare, or Bare Metal environments.
Organizations that prefer running in AWS can stand up an instance
of Telliris in a couple hours. The procedure is similar to
provisioning in other public cloud environments. Partners and their
end-customers can use the Telliris AWS Provisioning Guide even if
they do not have AWS knowledge and expertise such as for setting up
a reference platform for use by support staff. Telliris employs a
“one step install process” which takes a new server / VM / Public
Cloud Instance and loads all software in 10 to 15 minutes so it is
ready to accept inbound calls. The one step install along with the
AWS guide make it a routine process which is greatly appreciated by
the Telliris channel partner community. Telliris products are sold,
installed, and maintained by channel partners that provide it
alongside their workforce management, human capital management, and
time and attendance products.
"Telliris recognized a strong desire for Virtualization and
Public Cloud support by its channel partners and their
end-customers years ago," said Mark Nickson, Managing Director at
Telliris. With the addition of AWS, HR and IT departments have
another virtualization solution.
About Telliris
Telliris, a division of DAC Systems focuses specifically on
making IVR Time and Labor Data Collection solutions. Telliris
Attend is available through the companies it has partnered with in
the Time & Attendance, Workforce Management and Human Capital
Management industries. Telliris can be contacted at 203-924-7000,
www.telliris.com.
© 2024 DAC Systems, Inc. All rights reserved. DAC Systems,
Telliris and logos are registered trademarks of DAC Systems, Inc.
All other trademarks are property of their respective owners.
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version on businesswire.com: https://www.businesswire.com/news/home/20240815979927/en/
For media inquiry, contact:
Mark Nickson Telliris (203) 924-7000 x5398
mnickson@telliris.com