Pacific Office Automation and PCC Launch New Field Service Technician Foundations Program for Fall ‘24
19 Agosto 2024 - 11:00AM
Business Wire
The program will teach students foundational
skills and offer guaranteed job interviews upon completion
Pacific Office Automation (POA), the largest independent office
equipment dealer in the U.S., has partnered with Portland Community
College (PCC) to develop a Field Service Technician Foundations
Certificate of Completion. The curriculum—a full course-load—will
prepare students for successful careers as technicians. The 12-week
program begins Monday, September 23.
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PCC student Banawe Moussa is pictured
learning at the Sylvania Campus Lab. Moussa has since earned his
Electronic Engineering Technology (EET) degree. (Photo: Business
Wire)
With industry guidance from POA, the PCC program was developed
to teach students foundational skills that translate directly into
a career as a field technician, such as installing and testing
equipment, troubleshooting issues, and customer service
interaction. Throughout the term, students will learn diagnostic
skills, which would then be applicable to equipment in fields as
varied as agriculture, heavy machinery, manufacturing, the
office-equipment industry, and more.
POA and PCC strive to provide students with immediate
career-readiness, so successful completion of the program
guarantees an interview with Pacific Office Automation. POA will
provide full tuition reimbursement for the program to anyone hired
by the company.
“Alongside POA, our goal with this term-long program is to break
down barriers to these types of careers so that anyone can access
this program and ensuing job opportunities,” said Patty Hawkins,
program dean of electronic, mechatronics, and advanced
manufacturing at PCC. “We think this is a great program for
students with an interest in working as a technician.”
The field-technician industry is projected to grow six percent
from 2022 to 2032, faster than the average for all other
occupations, according to MyFuture Career. Pacific Office
Automation follows that trend, with 33 field technician roles
currently available. The company’s Portland branch is projected to
hire 10 to 12 technicians over the course of a year. POA joins
hundreds of companies seeking new technicians, and this program
aims to fill that industry need while supporting Oregon’s
workforce.
The 13-credit program will be offered during fall, winter,
spring, and summer terms. It will be primarily in-person with the
opportunity to grow online in the future. No previous experience is
necessary, and anyone can register for the program.
Admissions for fall term close on September 9. For more
information about the Field Service Technician Foundations
Certificate of Completion program and registration, visit
www.pcc.edu.
About Pacific Office Automation:
Founded in 1976, Pacific Office Automation (POA) is a privately
held office technology company headquartered in Beaverton, Oregon.
POA has more than 1,450 employees across eleven states. It has
grown to be the largest authorized dealer of high-quality printer
manufacturers, and it commits to offering custom office solutions,
state-of-the-art technology, and award-winning customer service to
customers and the community. POA provides managed print services,
enterprise level IT services, software, office equipment, and
unified communications all over the United States. Learn more at
www.pacificoffice.com.
About Portland Community College:
Founded in 1961, Portland Community College is the largest
post-secondary institution in Oregon and provides training, degree
and certificate completion, and lifelong learning to more than
50,000 full- and part-time students in Multnomah, Washington,
Yamhill, Clackamas, and Columbia counties. PCC has four
comprehensive campuses, 10 education centers or areas served, and
approximately 200 community locations in the Portland metropolitan
area. The PCC district encompasses a 1,500-square-mile area in
northwest Oregon and offers two-year degrees, one-year certificate
programs, short-term training, alternative education, pre-college
courses and life-long learning. Visit PCC news on the web at
http://news.pcc.edu/.
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Christie Wakefield christie.wakefield@pacificoffice.com