3,318    27,024    73,075    103,417 
                                   -------  --------  --------  --------- 
  Liabilities 
  Long-term business provision       6,125    22,200    64,121     92,446 
                                   -------  --------  --------  --------- 
 
 

Group financial investments with variable interest rates, including cash and cash equivalents, insurance instalment receivables and mortgage loans are subject to cash flow interest rate risk. This risk is not significant to the Group.

(d) Credit risk

The Group has exposure to credit risk, which is the risk of non-payment of their obligations by counterparties and financial markets borrowers. Areas where the Group is exposed to credit risk are:

-- reinsurers' share of insurance liabilities (excluding provision for unearned premiums) and amounts due from reinsurers in respect of claims already paid;

-- deposits held with banks;

-- amounts due from insurance intermediaries and policyholders; and

-- counterparty default on loans and debt securities.

The carrying amount of financial and reinsurance assets represents the Group's maximum exposure to credit risk. The Group structures the levels of credit risk it accepts by placing limits on its exposure to a single counterparty. Limits on the level of credit risk are regularly reviewed.

Reinsurance is used to manage insurance risk. This does not, however, discharge the Group's liability as primary insurer. If a reinsurer fails to pay a claim for any reason, the Group remains liable for the payment to the policyholder. The creditworthiness of reinsurers is considered on a regular basis through the year by reviewing their financial strength. The Group Reinsurance Security Committee assesses, monitors and approves the creditworthiness of all reinsurers, reviewing relevant credit ratings provided by the recognised credit rating agencies, as well as other publicly available data and market information. The Committee also monitors the balances outstanding from reinsurers and maintains an approved list of reinsurers.

There has been no significant change in the recoverability of the Group's reinsurance balances during the year with all reinsurers on the 2014 reinsurance programme having a minimum rating of 'A-' from Standard & Poor's or an equivalent agency at the time of purchase, with the exception of MAPFRE RE whose rating was adversely impacted by the sovereign rating of Spain. However, MAPFRE RE was upgraded by Standard & Poor's to 'A-' in February 2014 and then to 'A' in May 2014 with a stable outlook.

Group cash balances are regularly reviewed to identify the quality of the counterparty bank and to monitor and limit concentrations of risk.

The Group's credit risk policy details prescriptive methods for the collection of premiums and control of intermediary and policyholder debtor balances. The level and age of debtor balances are regularly assessed via monthly credit management reports. These reports are scrutinised to assess exposure in more than one region in respect of aged or outstanding balances. Any such balances are likely to be major international brokers who are in turn monitored via credit reference agencies and considered to pose minimal risk of default. The Group has no material concentration of credit risk in respect of amounts due from insurance intermediaries and policyholders due to the well-diversified spread of such debtors.

Collateral is held over loans secured by mortgages. The debt securities portfolio consists of a range of mainly fixed interest instruments including government securities, local authority issues, corporate loans and bonds, overseas bonds, preference shares and other interest-bearing securities. Limits are imposed on the credit ratings of the corporate bond portfolio and exposures regularly monitored. Group investments in unlisted securities represent less than 1% of this category in the current and prior year. The Group's exposure to counterparty default on debt securities is spread across a variety of geographical and economic territories, as follows:

 
                    2014       2013 
                  GBP000     GBP000 
 
           UK    424,480    463,879 
    Australia     87,037     93,283 
       Canada     60,162     58,629 
       Europe     24,586     26,272 
        Total    596,265    642,063 
               ---------  --------- 
 

(e) Liquidity risk

Liquidity risk is the risk that funds may not be available to pay obligations when due. The Group is exposed to daily calls on its available cash resources mainly from claims arising from insurance contracts. An estimate of the timing of the net cash outflows resulting from insurance contracts is provided in note 27 to the full financial statements. The Group has robust processes in place to manage liquidity risk and has available cash balances, other readily marketable assets and access to funding in case of exceptional need. This is not considered to be a significant risk to the Group.

Non-derivative financial liabilities consist of finance leases, which are not material to the Group, and other liabilities for which a maturity analysis is included in note 30 to the full financial statements.

(f) Currency risk

The Group operates internationally and its main exposures to foreign exchange risk are noted below. The Group's foreign operations generally invest in assets and purchase reinsurance denominated in the same currencies as their insurance liabilities, which mitigates the foreign currency exchange rate risk for these operations. As a result, foreign exchange risk arises from recognised assets and liabilities denominated in other currencies and net investments in foreign operations. The Group mitigates this risk through the use of derivatives from time to time.

The Group exposure to foreign currency risk within the investment portfolios arises from purchased investments that are denominated in currencies other than sterling.

The Group foreign operations create two sources of foreign currency risk:

-- the operating results of the Group foreign branches and subsidiaries in the Group financial statements are translated at the average exchange rates prevailing during the period; and

-- the equity investment in foreign branches and subsidiaries is translated into sterling using the exchange rate at the year end date.

The largest currency exposures with reference to net assets/liabilities are shown below, representing effective diversification of resources.

 
                 2014                 2013 
               GBP000               GBP000 
 
      Aus $    45,571      Aus $    43,053 
      Can $    34,757      Can $    33,044 
       Euro    14,625       Euro    12,828 
       NZ $    10,969       US $     1,479 
   Japanese             Japanese 
        Yen     1,047        Yen     1,130 
 

(g) Equity price risk

The Group is exposed to equity price risk because of financial investments held by the Group which are stated at fair value through profit or loss. The Group mitigates this risk by holding a diversified portfolio across geographical regions and market sectors, and through the use of derivative contracts from time to time which would limit losses in the event of a fall in equity markets.

The concentration of equity price risk by geographical listing, before the mitigating effect of derivatives, to which the Group is exposed is as follows:

 
                 2014                2013 
               GBP000              GBP000 
 
        UK    264,716       UK    273,650 
    Europe     20,442   Europe     19,393 
    Canada      2,583   Canada      1,909 
        US      1,950       US        979 
     Other        214    Other        389 
            ---------           --------- 
     Total    289,905    Total    296,320 
            ---------           --------- 
 

(h) Market risk sensitivity analysis

The sensitivity of profit and other equity reserves to movements on market risk variables (comprising interest rate, currency and equity price risk), each considered in isolation, is shown in the following table:

 
 Group                                     Potential increase / (decrease) in    Potential increase / (decrease) in 
                                                         profit                         other equity reserves 
 
                              Change in 
 Variable                      variable               2014                2013               2014               2013 
                                                    GBP000              GBP000             GBP000             GBP000 
 
 Interest rate risk   -100 basis points            (4,284)               (254)               (15)              (121) 
                      +100 basis points              1,243             (4,769)                 18                131 
 Currency risk                      -5%              1,388                 811              3,794              3,513 
                                     5%            (1,318)               (770)            (3,605)            (3,337) 
 Equity price risk               +/- 5%             11,379              11,371                  -                  - 
 

The following assumptions have been made in preparing the above sensitivity analysis:

-- the value of fixed income investments will vary inversely with changes in interest rates, and all territories experience the same interest rate movement;

-- currency gains and losses will arise from a change in the value of sterling against all other currencies moving in parallel;

-- equity prices will move by the same percentage across all territories; and

-- change in profit is stated net of tax at the standard rate applicable in each of the Group's territories.

(i) Capital management

The Group's primary objectives when managing capital are to:

-- comply with the regulators' capital requirements of the markets in which the Group operates; and

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