Wisconsin Department of Children and Families Selects Conduent to Modernize the State’s Child Support System
15 Julio 2024 - 7:43AM
Business Wire
Conduent will replace the state’s legacy system
with an advanced solution for managing child support cases, to
include enhanced features for parents
New contract builds upon Conduent’s ongoing
work with Wisconsin’s state child support program, helping children
and families in need
Conduent Incorporated (Nasdaq: CNDT), a global technology-led
business solutions and services company, today announced its
selection by the Wisconsin Department of Children and Families
(DCF) to design, develop and implement a modernized child support
system. The new system, called THRIVE, will transform child support
service delivery for children and families across the state while
providing enhanced features for parents.
DCF’s modernization project will integrate national best
practices utilizing the latest technology and automation, plus data
analytics, to meet the ongoing needs of the child support program,
while ensuring flexibility for future system enhancements. Conduent
will replace Wisconsin’s legacy system with an advanced solution
that combines reliable, certified programming with a modern
architecture and offers new self-service features for parents,
including an online customer portal and a mobile app.
The new contract builds upon Conduent’s 25-year relationship
with Wisconsin, providing State Disbursement Unit services to help
ensure that collected funds are delivered to families in need.
“The Wisconsin Bureau of Child Support has a successful and
long-standing partnership with Conduent,” said Phyllis Fuller,
Director of DCF’s Bureau of Child Support. “I appreciate the
opportunity to work with Conduent in developing a new case and
financial management system for serving the families of
Wisconsin.”
“We’re grateful for the opportunity to serve Wisconsin,
supporting DCF as it facilitates the modernization of the state’s
child support program,” said Kim Newsom Bridges, Senior Director,
Child Support Solutions at Conduent. “We applaud DCF for taking the
steps necessary to better serve constituents, and we appreciate the
trust placed in Conduent to help the department achieve its vision
in the years to come.”
The planned modernization for Wisconsin follows Conduent’s
success in developing and deploying two federally certified,
statewide child support system projects, supporting Delaware and
South Carolina. In 2023, Conduent also announced the implementation
of an advanced cloud-based system for New Hampshire’s Department of
Health and Human Services.
Conduent is a trusted operations partner to child support
agencies across the country, helping them improve technology and
services for children and families. The company has processed
approximately $126 billion in child support payments in the last 10
years.
About Conduent
Conduent delivers digital business solutions and services
spanning the commercial, government and transportation spectrum –
creating valuable outcomes for its clients and the millions of
people who count on them. The Company leverages cloud computing,
artificial intelligence, machine learning, automation and advanced
analytics to deliver mission-critical solutions. Through a
dedicated global team of approximately 59,000 associates, process
expertise and advanced technologies, Conduent’s solutions and
services digitally transform its clients’ operations to enhance
customer experiences, improve performance, increase efficiencies
and reduce costs. Conduent adds momentum to its clients’ missions
in many ways including disbursing approximately $100 billion in
government payments annually, enabling 2.3 billion customer service
interactions annually, empowering millions of employees through HR
services every year and processing nearly 13 million tolling
transactions every day. Learn more at www.conduent.com.
Note: To receive RSS news feeds, visit www.news.conduent.com.
For open commentary, industry perspectives and views, visit
http://twitter.com/Conduent,
http://www.linkedin.com/company/conduent or
http://www.facebook.com/Conduent.
Trademarks
Conduent is a trademark of Conduent Incorporated in the United
States and/or other countries. Other names may be trademarks of
their respective owners.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240715478715/en/
Media: Neil Franz, Conduent, +1-240-687-0127,
neil.franz@conduent.com Investor Relations: Giles Goodburn,
Conduent, +1-203-216-3546, ir@conduent.com
Conduent (NASDAQ:CNDT)
Gráfica de Acción Histórica
De Jul 2024 a Ago 2024
Conduent (NASDAQ:CNDT)
Gráfica de Acción Histórica
De Ago 2023 a Ago 2024