ibex Wave iX Wins Stevie® Award in 2024 American Business Awards® for Innovation
14 Mayo 2024 - 8:00AM
ibex (NASDAQ: IBEX), a leading global provider of business
process outsourcing (BPO) and AI-powered customer engagement
technology solutions, today announced that its Wave iX AI-enabled
CX solution suite was named the winner of a Bronze Stevie® Award
for Achievement in Product Innovation in The 22nd Annual American
Business Awards® today.
The American Business Awards are the U.S.A.’s premier business
awards program. All organizations operating in the U.S.A. are
eligible to submit nominations – public and private, for-profit and
non-profit, large and small. More than 300 professionals
worldwide participated in the judging process to select this year’s
Stevie Award winners.
“We are proud to receive the Stevie® Award for our revolutionary
AI-powered Wave iX solution suite,” said ibex CEO Bob Dechant.
“Generative AI is changing the CX landscape, and ibex is leading
the way with innovative CX solutions that leverage AI to deliver
transformative CX solutions now. Wave iX, coupled with our
industry-best launch and implementation expertise and unmatched
business insights, elevates customer experience, drives performance
excellence, and reduces the overall cost-to-serve for top brands
around the world.”
ibex takes a solutions-driven approach to align with specific
client needs and deliver real solutions now for transformative
outcomes. Wave iX spans client collaboration, solution design, CX
execution, and business insights to deliver authentic digital
transformation and advanced customer-facing self-service options to
businesses of all sizes at every stage of their digital
journey.
“While growth in much of the world economy has recovered slowly
from the COVID-19 pandemic, the American economy continues to show
remarkable resilience and growth,” said Stevie Awards president
Maggie Miller. “Our 2024 Stevie winners have contributed to that
successful recovery through their innovation, persistence, and hard
work. We congratulate all our winners in the 2024 ABAs and look
forward to celebrating their achievements during our June 11 awards
banquet in New York.”
Details about The American Business Awards and the list of 2024
Stevie winners are available at www.StevieAwards.com/ABA.
About the Stevie Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific
Stevie Awards, the German Stevie Awards, the Middle East &
North Africa Stevie Awards, The American Business Awards®, The
International Business Awards®, the Stevie Awards for Women in
Business, the Stevie Awards for Great Employers, the Stevie Awards
for Sales & Customer Service, and the new Stevie Awards for
Technology Excellence. Stevie Awards competitions receive more than
12,000 entries each year from organizations in more than 70
nations. Honoring organizations of all types and sizes and the
people behind them, the Stevies recognize outstanding performances
in the workplace worldwide. Learn more about the Stevie Awards at
http://www.StevieAwards.com.
About ibex
ibex delivers innovative business process outsourcing (BPO),
smart digital marketing, online acquisition technology, and
end-to-end customer engagement solutions to help companies acquire,
engage, and retain valuable customers. Today, ibex operates a
global CX delivery center model consisting of 31 operations
facilities around the world, while deploying next-generation
technology to drive superior customer experiences for many of the
world’s leading companies across retail, e-commerce, healthcare,
fintech, utilities and logistics.
ibex leverages its diverse global team of over 30,000 employees
together with industry-leading technology, including its AI-powered
Wave iX solutions suite, to manage nearly 200 million critical
customer interactions, adding over $2.2B in lifetime customer
revenue each year and driving a truly differentiated customer
experience. To learn more, visit our website at ibex.co and connect
with us on LinkedIn.
Contacts:Dan
BurrisibexDaniel.Burris@ibex.co
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/c3f8d448-eb63-4772-8292-7dedb1c67f72
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