Foundry for AI by Rackspace Partners with Straits Interactive to Launch AI Data Protection Officer on Microsoft Azure OpenAI Service
18 Octubre 2023 - 11:54AM
Rackspace Technology® (NASDAQ: RXT)— a leading end-to-end, hybrid
multicloud technology solutions company, has partnered with
Straits Interactive, a leader in data protection and governance
as-a-service, to create an AI Data Protection Officer (DPO)
Assistant with Foundry for AI by Rackspace (FAIR™) on Microsoft
Azure OpenAI Service. The driving force behind the collaboration is
to promote the responsible use of AI by leveraging Rackspace
Technology's multicloud solutions integrated with Microsoft Azure
OpenAI Generative Service.
Straits Interactive and Rackspace Technology will offer joint
solutions that include AI-enabled multicloud solutions integrating
Microsoft Azure OpenAI Service and Microsoft Purview for data
governance as part of its Capabara Capability-as-a-Service platform
services. These solutions will enable organizations to harness
generative AI for business transformation.
The AI DPO Assistant, one of the first in the Asia Pacific and
Japan (APJ) region, is a chatbot powered by generative AI as part
of Straits Interactive's suite of services within Capabara, The
Capabara platform is a proprietary Capability-as-a-Service that
offers a comprehensive solution for organizations to develop,
govern, and manage digital transformation goals while ensuring the
safe and responsible use of generative AI.
"Straits Interactive is proud to partner with Rackspace and
Microsoft in our aim to accelerate the adoption of generative AI
for small and medium enterprise subject matter experts. The
Capabara platform and the AI Assistant chatbot transform and
optimize Straits' efficiency and productivity, and we are excited
to share this technology," said Kevin Shepherdson, CEO of Straits
Interactive. "Rackspace Technology's secure multicloud solutions
and Microsoft Azure OpenAI Service align with our goal to empower
organizations of all sizes to create value with generative AI while
balancing it with managing risks and constraints, safeguarding
their data, and maintaining compliance."
The AI DPO Assistant chatbot guides organizations, especially
SMEs, in data governance and navigating data protection
requirements. Built on the Microsoft Azure Open AI Service, the
chatbot securely stores data in a multicloud environment by
Rackspace Technology. The AI DPO Assistant will:
- Enable clients and service providers to efficiently query
industry best practices and procedures in multiple jurisdictions.
It will also allow governance teams to securely upload their
Governance, Risk Management, and Compliance (GRMC) documents and
provide self-help assistance to employees across the
organization.
- Collaborate with consultants from Straits Interactive to
operationally comply with data protection requirements, which
consider bespoke company policies, associated risks, and
recommended operational controls.
- Leverage generative AI capabilities to create customized
in-house Generative AI apps using Straits Interactive AI Capability
tools, including tabletop exercises for breach scenarios,
self-learning compliance modules, assessment questions, and
more.
"Straits Interactive required an AI solution that could
understand queries in natural language and provide concise,
accurate responses, allowing employees to access data privacy
information instantly," said Srini Koushik, President of Technology
and Sustainability, Rackspace Technology. "From understanding
region-specific privacy laws to the differences between regulations
in different countries, this shift from manual processes to an
AI-driven solution led to a significant leap in efficiency.
Developing the new AI DPO Assistant on Microsoft's OpenAI
Service with FAIR will improve sustainable data
governance."
"Utilizing Rackspace's IP in the generative AI and FAIR
offering, Rackspace gathered specific requirements from Straits
Interactive to propose a multi-phase approach that facilitated a
prompt demo for stakeholders, satisfying short-term needs and a
productized solution for long-term customer needs," said Kevin
Shepherdson, CEO of Straits Interactive. "By implementing a
responsible OpenAI framework alongside IaC and CI/CD frameworks,
Rackspace ensured faster iterations of the productized solution,
optimizing efficiency and effectiveness."
About Rackspace TechnologyRackspace
Technology is a leading end-to-end hybrid multicloud
technology services company. We can design, build and operate our
customers' cloud environments across all major technology
platforms, irrespective of technology stack or deployment model. We
partner with our customers at every stage of their cloud journey,
enabling them to modernize applications, build new products and
adopt innovative technologies.
About Straits InteractiveStraits Interactive
delivers sustainable data governance solutions that help
organizations create trust in today's data-driven world. As trusted
advisors to SMEs, MNCs, and data protection authorities in the
region, we provide comprehensive competency, consulting, and
capability roadmaps in data protection and governance. We partner
with top universities in the region and international certification
bodies to offer advanced diplomas, degrees, and certification
courses. Today, we offer our own line of software, digital content,
and more than 40 courses covering data protection, data governance,
and Generative AI.
Our Capabara capability-as-a-service platform, combined with our
hands-on advisory services and 40+ training courses, helps
organizations develop, manage, and govern their digitalization and
innovation objectives. In 2023, ten years after its founding,
Straits Interactive was honored as one of the top ten "Outstanding
and Promising Startups" at the inaugural Action Community for
Entrepreneurship (ACE) Startup Awards, an unprecedented national
accolade celebrating exceptional startups in Singapore.
Media Contact: Natalie Silva, publicrelations@rackspace.com
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