Tenured global finance and operational leader to
join senior executive leadership team
DENVER, Feb. 15,
2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:
TTEC), a leading global CX (customer experience) technology and
services innovator for AI-enabled CX with solutions from TTEC
Engage and TTEC Digital, today announced Kenneth "Kenny" R. Wagers
III has been named TTEC's Chief Financial Officer, effective
March 1, 2024.
Wagers joins TTEC with a strong background in finance,
operations, and supply chain management across large-scale
multinational organizations spanning three decades. Prior to
joining the company, he held senior executive level finance and
operations positions at several Fortune 500 companies including
UPS, XPO Logistics, and Amazon.
"We are thrilled that Kenny will join us in March as our new
CFO," commented TTEC Chairman and CEO Ken
Tuchman. "It's a dynamic time in the customer experience
technology and services market and Kenny brings a unique
combination of financial acumen and operational expertise. Through
his diverse experiences in hands-on leadership roles at both large
corporations and entrepreneurial ventures, he has cultivated an
impressive skillset including spearheading complex operational
transformations and significant cost optimization initiatives."
Tuchman continued, "I'm excited to have Kenny work with our
entire Executive Leadership Team to accelerate growth and
profitability across our business segments. We'd like to thank
Francois Bourret for his
contributions as our interim CFO over the past year. He will
continue to be a valued member of our leadership team as TTEC's
Chief Accounting Officer."
About TTEC
TTEC Holdings, Inc. (NASDAQ:TTEC) is a leading global CX
(customer experience) technology and services innovator for
AI-enabled digital CX solutions. Serving iconic and disruptive
brands, TTEC's outcome-based solutions span the entire enterprise,
touch every virtual interaction channel, and improve each step of
the customer journey. Leveraging next-gen digital and cognitive
technology, the company's Digital business designs, builds, and
operates omnichannel contact center technology, conversational
messaging, CRM, automation (AI/ML and RPA), and analytics
solutions. The company's Engage business delivers digital customer
engagement, customer acquisition and growth, content moderation,
fraud prevention, and data annotation solutions.
Founded in 1982, the company's singular obsession with CX
excellence has earned it leading client NPS scores across the
globe. The company's 64,400 employees operate on six continents and
bring technology and humanity together to deliver happy customers
and differentiated business results. To learn more visit us
at https://www.ttec.com.
CONTACT: Marjorie Chimes,
marji.chimes@ttec.com
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SOURCE TTEC Holdings, Inc.