New Research Highlights Focus Areas to Help Companies Navigate the Transition to a Skills-based Organization
04 Junio 2024 - 9:00AM
Business Wire
Latest Udemy research offers recommendations
for developing soft skills in leaders, intentional collaboration,
and investments in skills verification for skills-based
organizations
Udemy (Nasdaq: UDMY), a leading online skills marketplace and
learning platform, today released a new research report, Workplace
2.0: The Promise of the Skills-based Organization. The report
examines how companies are navigating the increasingly necessary
transition to a “skills-based organization,” where talent
management is based on the development of skills and experiences
and away from the traditional approach of focusing on title,
position, and formal education requirements. This shift in mindset
and processes allows organizations to build a more agile and
engaged workforce due to their ability to strategically and quickly
deploy talent across projects and departments in a flexible
way.
The report, based on a survey of 1,600 English-speaking
professionals around the globe, found that many companies have
already begun the transition to becoming a skills-based
organization. 84% of respondents said their company has at least
begun considering how to implement skills-based processes over the
next year, and 75% reported their company has already implemented
at least one of ten skill-based talent processes, such as in
hiring, onboarding, or development. However, the report also found
these approaches have not yet permeated deeply into organizations.
Employees in talent acquisition and leadership positions are most
familiar with skills-based concepts, while employees in individual
contributor roles and job seekers are less familiar with these
practices. This indicates that there’s room to further integrate
skills-based practices across all departments.
“Leading companies are realizing that skills-based approaches
can help them overcome the challenges of sourcing qualified talent,
while also supporting employees in gaining the skills needed to
grow their careers," said Greg Brown, President and Chief Executive
Officer at Udemy. “But to fully complete the transition,
organizations must move past the growing pains that come with any
change management process. This report offers companies practical
advice and a roadmap to not just implement skills-based approaches,
but to do so effectively.”
The Workplace 2.0 report has identified several trends and gaps
for employers to address as they pursue the broader skills-based
transition:
Leaders need new skills to close critical communication
gaps.
- 83% of senior leaders say effective leadership will be
critical to the skills-based organization transition, but only
28% of all survey respondents report their leadership team
is communicating their company’s skills-based organizational
strategy and initiatives to employees well.
- 74% of managers have observed changes because of the
shift to skills-based strategies, yet nearly a third (32%)
of all respondents report they have not seen any changes at
all.
- Leaders must focus on developing soft skills to effectively
manage skills-based hiring, close critical skills gaps, and build
employee trust. Investing in clear communication with employees
will increase the impact a skills-based approach can have on
employees’ career growth or business success.
Intentional collaboration is essential to creating more
equitable and accessible workplaces.
- One of the promises of skills-based organizations is greater
advancement of employees based on merit, improving equity among
historically marginalized racial groups. Skills-based organizations
saw benefits like encouraging continuous learning and skills
development (40%) and enhanced opportunities for career
advancement based on merit (28%).
- Yet, only 18% of respondents observed improved fairness and
equity in the workplace. Just 16% of respondents
observed an increase in diversified representation in leadership as
a result of skills-based practices.
- Leaders must better involve broad-based stakeholder groups in
the strategy process to demonstrate how a skills-based transition
contributes to a more equitable and accessible workplace for all
employees.
Organizations must invest in skills verification.
- While removing college degree requirements from job listings is
often cited as a meaningful benchmark in a company’s skills-based
transition, the survey found this is the least common strategy
employed by skills-based organizations.
- To replace a deeply-rooted traditional measurement of work
readiness like the college degree, organizations must be confident
they can evaluate an employee’s or job seeker’s abilities without
relying on degrees to verify job readiness, leveraging other tools
such as third-party badging or IT certification to validate
skillsets.
“Skills-based organizations offer many opportunities to create
equity within the workplace,” said Madhavi Bhasin, Vice President,
Global People Partners and Belonging, Equity, Diversity, and
Inclusion at Udemy. “This report shows companies are making
meaningful progress towards leveraging skills-based approaches for
greater diversity and equity, but more work must be done. Following
the guidance of Workplace 2.0 will help companies capture the full
value of an inclusive workplace.”
To learn more about how organizations can partner with Udemy
Business to support a skills-based transition, visit:
business.udemy.com.
About Udemy
Udemy (Nasdaq: UDMY) transforms lives through learning by
providing flexible and effective skills development and validation.
Through the Udemy Intelligent Skills Platform and its community of
instructors, millions of learners gain expertise in a wide range of
technical and professional skills – from generative AI to
leadership. The Udemy marketplace provides learners with thousands
of up-to-date courses in dozens of languages, offering a variety of
solutions to achieve their goals. Udemy Business empowers
enterprises to offer on-demand learning for all employees,
immersive learning for tech teams, and cohort learning for leaders.
Udemy Business customers include FenderⓇ, Glassdoor, On24, The
World Bank and Volkswagen. Udemy is headquartered in San Francisco
with hubs in Denver, USA; Ankara and Istanbul, Türkiye; Dublin,
Ireland; Melbourne, Australia; and Gurugram, India.
Methodology
In February 2024, Udemy launched a public survey to benchmark
progress on the journey to skills-based practices and measure
impact and sentiment around this transition. It surveyed a global
English-speaking population of more than 1,600 people (primarily
sourced from the United States and India, but also including
Australia, Canada, and the United Kingdom). The survey covered both
those who are employed and unemployed individuals seeking work. It
collected information on firmographics (job seniority, industry
type, job function, company size) and demographics (age, gender,
and ethnicity). Key data tables and statistics are included in the
body of the report; full corresponding data sets are available in
the report appendix. All comparisons highlighted in the report are
statistically significant at p<0.1. Statistical tests were
conducted using a two-sided test of equality for proportion
comparisons assuming equal variance.
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version on businesswire.com: https://www.businesswire.com/news/home/20240604123921/en/
Media Elizabeth Weingarten Director of Thought Leadership
press@udemy.com
Investor Dennis Walsh Vice President, Investor Relations
dennis.walsh@udemy.com
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