NEW YORK, June 6, 2024 /PRNewswire/ -- Alibaba.com, a
leading platform for global business-to-business (B2B) e-commerce
and part of Alibaba International Digital Commerce Group, today
announced the official launch of Alibaba Guaranteed to help
simplify global sourcing and provide a more flexible and reliable
supply chain for small and medium-sized enterprises (SMEs) in the
U.S. and beyond.
Alibaba.com now serves more than 48 million SMEs buyers, with
more than 200,000 suppliers on its platform worldwide. Through
Alibaba Guaranteed, buyers will be able to source with added
confidence as the service offers products at fixed prices with
shipping fees included, promises dispatch of goods within 72 hours,
and guarantees delivery by the expected date. Buyers can also take
advantage of after-sales services, such as quick money back for
order issues and free local returns for defects.
Products sourced through this new solution will be fulfilled by
Alibaba.com, providing buyers with order security. Additionally,
the platform handles finance, such as escrow and payment terms, and
after-sales services, allowing both buyers greater ability to focus
on their products.
"Alibaba Guaranteed marks an exciting new chapter for SMEs and
global sourcing as it will help to redefine the fulfillment
standard of B2B cross-border trade," said Kuo Zhang, President of Alibaba.com. "Global
sourcing can be a complex process with many moving parts, but
Alibaba Guaranteed can help SMEs navigate it with greater ease.
With much of the leg work being done for SMEs by the platform,
cross-border trade can be as simple as purchasing a pair of shoes
from your favorite retailer online."
This offering comes at a time when SMEs are increasingly looking
for online sourcing solutions. In fact, a recent Alibaba.com survey
showed that two-thirds (66%) of SMEs plan to increase their
reliance on online global sourcing in 2024. However, delivery time,
logistics costs and worries of not receiving products emerged as
the top three main concerns for engaging in cross-border sourcing,
with up to 22% of respondents ranking them as their top challenges.
Alibaba Guaranteed was developed to help address concerns like
these.
Alibaba.com remains dedicated to innovating across the sourcing
and supply chain spaces to help SMEs expand and gain greater
footing on the global e-commerce stage. Alibaba Guaranteed with
fulfillment by Alibaba.com represents the latest upgrade furthering
its support of businesses in the U.S. and across the globe.
For more information on Alibaba.com and Alibaba Guaranteed,
please visit https://www.alibaba.com/.
About Alibaba.com
Launched in 1999 as Alibaba
Group's first business, Alibaba.com is a leading platform for
global business-to-business (B2B) e-commerce that serves buyers and
suppliers from over 200 countries and regions around the world. It
is engaged in services covering all aspects of commerce, including
providing businesses with tools that help them reach a global
audience for their products and helping buyers discover products,
find suppliers and place orders online fast and efficiently.
Alibaba.com is part of Alibaba International Digital Commerce
Group.
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