Health Net Assisting Members During State of
Emergency
SACRAMENTO, Calif., June 25,
2024 /PRNewswire/ -- In response to Gov. Gavin Newsom's declared state of emergency in
Los Angeles County, Health Net,
one of California's most
experienced Medi-Cal managed care health plans and wholly owned
subsidiary of Centene Corporation, is providing special
assistance to assist members affected by the winter storms. Health
Net is committed to ensuring its members have uninterrupted access
to essential prescription medications, critical Health Net
information and healthcare services.
Prescription Information
- During the duration of the State of Emergency, members in
Los Angeles County affected by the
winter storms can obtain an emergency supply of medication from the
drug store where they originally filled their prescription.
- If a member's drug store is closed, they can call Health Net at
1-800-400-8987 for assistance.
Help with Coping
Health Net members have access to
Managed Health Network (MHN) for coping support including referrals
to mental health counselors, local services and phone
consultations. These services support members coping with grief,
stress or trauma related to the winter storms. MHN operates its
hotline 24 hours a day, seven days a week at 1-800-675-6110 (TTY:
711).
Video Medical Appointments
If members cannot reach
their primary care provider during a declared State of Emergency,
Health Net provides access to telehealth services at no cost.
To make an appointment, members can refer to their Health Net ID
card for more information on accessing telehealth services. Members
can also find this information by registering with and logging on
to HealthNet.com.
Information for Healthcare Providers
Doctors and nurse
practitioners can call Health Net at 1-800-641-7761 for help
with:
- Emergency prescription refill guidelines.
- Escalating approvals to reduce approval turnaround times.
- Approval for out-of-network treatments when in-network
resources are unavailable.
Other Important Information
Depending on how long the
members need additional assistance, Health Net may take additional
steps to ensure its members have access to necessary healthcare
services.
About Health Net
Founded in California more than 45
years ago, Health Net, a wholly owned subsidiary of Centene
Corporation, believes that every person deserves a safety net for
their health, regardless of age, income, employment status or
current state of health. Today, we provide health plans for
individuals, families, businesses of every size and people who
qualify for Medi-Cal or Medicare. With more than 90,000 of our
network providers, Health Net serves more than three million
members across the state. We also offer access to substance abuse
programs, behavioral health services, employee assistance programs
and managed healthcare products related to prescription drugs. We
make these health plans and services available through Health Net,
LLC and its subsidiaries: Health Net of California, Inc., Health Net Life Insurance
Company and Health Net Community Solutions, Inc. These entities are
wholly owned subsidiaries of Centene Corporation (NYSE: CNC), a
leading healthcare enterprise committed to transforming the health
of the communities we serve, one person at a time. Health Net and
Centene employ more than 5,700 people in California who work at one of five regional
Talent Hub offices. For more information, visit
www.HealthNet.com.
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SOURCE Health Net