- Duke Energy Indiana line and tree crews ready to
respond
- Customers encouraged to prepare in advance of severe
weather, bitter cold temperatures
PLAINFIELD, Ind., Jan. 12,
2024 /PRNewswire/ -- Duke Energy is monitoring and
preparing for a potential severe weather system that may bring a
mix of high winds, snow and cold temperatures to Indiana late today and early tomorrow morning
that could cause power outages.
"Forecasts show the potential for strong, gusty winds and some
snow throughout many parts of Duke Energy Indiana's service
territory, as well as bitter cold temperatures," said Anthony Brown, Duke Energy's Midwest storm
director. "Our crews are prepared to restore power as safely and
quickly as possible if there are outages. We urge customers to
follow the instructions of Indiana
emergency management officials and have a plan in place in case
they experience an outage."
Below are some tips to help customers be ready:
Before the storm
Have a plan in place for what you will do if you lose power.
Keep a storm emergency supply kit handy. A typical kit might
include medicines, water, nonperishable foods and other supplies
that might be hard to find after a storm hits.
Maintain a plan to move family members – especially those with
special needs – to a safe, alternative location in case an extended
power outage occurs.
Charge cellphones, computers and other electronic devices in
advance of storms to stay connected to important safety and
response information. Consider purchasing portable chargers and
make sure they are fully charged as well.
Keep a portable radio or TV or a NOAA weather radio on hand to
monitor weather forecasts and important information from state and
local officials.
After the storm
Stay away from power lines that have fallen or are sagging.
Consider all lines energized, as well as trees, limbs or anything
in contact with lines.
If a power line falls across a car that you are in, stay in the
car. If you MUST get out of the car due to a fire or other
immediate life-threatening situation, do your best to jump clear of
the car and land on both feet. Be sure that no part of your body is
touching the car when your feet touch the ground.
If you are driving and come across a utility crew working along
the road to repair power, move over or slow down to keep crews and
yourself safe.
Outage reporting
After a storm hits, restoring power as safely and quickly as
possible is our top priority, while keeping our customers informed.
Customers who experience an outage during a storm can report it the
following ways:
- Visit duke-energy.com on a desktop computer or mobile
device.
- Use the Duke Energy mobile app. Download the Duke Energy App
from a smartphone via Apple Store or Google Play.
- Text OUT to 57801 (standard text and data charges may
apply).
- Call the automated outage-reporting system at
800.343-3525.
- Visit our interactive outage map to find up-to-date information
on power outages, including the total number of outages systemwide
and estimated times of restoration.
Visit our Storm Center to learn how to remain safe during all
phases of a storm, including info on how Duke Energy restores
power. Make sure to follow the instructions and warnings of
emergency management officials in your area.
Duke Energy Indiana
Duke Energy Indiana, a subsidiary of Duke Energy (NYSE: DUK),
provides about 6,300 megawatts of owned electric capacity to
approximately 890,000 customers in a 23,000-square-mile service
area, making it Indiana's largest
electric supplier.
Contact: McKenzie Barbknecht
24-Hour: 800.559.3853
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SOURCE Duke Energy