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Modernized solution will introduce a seamless,
AI-enabled financing journey for Harley-Davidson customers and
enhanced flexibility for dealers
FAIRFAX,
Va., Sept. 23, 2024 /PRNewswire/ - CGI (TSX:
GIB.A) (NYSE: GIB), one of the largest independent IT and business
consulting services firms in the world, today announced its
selection by Harley-Davidson Financial Services (Harley-Davidson)
to modernize their loan origination system. By replacing disparate
IT platforms with the unified CGI Credit Studio, Harley-Davidson
will gain a streamlined, AI-enabled financing process that
introduces greater flexibility for their dealers and delivers an
intuitive buying experience for motorcycle enthusiasts.
"At the heart of this exciting collaboration with CGI lies a
commitment to empowering riders to realize their dreams of owning a
Harley-Davidson motorcycle," said Charles Do, Senior Vice-President
of Harley-Davidson Financial Services. "By simplifying the
financing process and providing transparent, accessible
information, the new system will enable customers to make informed
decisions and embark on their next adventure with confidence."
The new CGI financing platform supports the complete credit
lifecycle, enabling Harley-Davidson to simplify the financing
process for buyers by seamlessly connecting financing steps and
reducing duplicative activities in the loan application journey.
For dealers, the platform will shorten the buy window and enhance
deal flexibility. The result will be improved collaboration between
dealers and customers, enhancing the insights-driven customer
experience. The system will also enable buyers to explore the rider
lifestyle with offers featuring Harley-Davidson merchandise and
riding experiences at the point of purchase.
To continuously enhance the dealer and buyer experience, CGI
Credit Studio will enable Harley-Davidson to adapt dynamically
throughout the loan application process, responding to shifting
customer preferences and market conditions to boost satisfaction
and improve conversion rates. The system will continually expand
decision data to maximize customer and dealer value while reducing
back-end losses. With a focus on lowering total solution costs,
CGI's industry-leading Credit Studio solution simplifies the credit
technology landscape and delivers on Return-on-Investment business
cases for a streamlined and cost-effective approach.
"Built on the shared values of innovation and an unrelenting
focus on the customer experience, our partnership with
Harley-Davidson Financial Services will produce a new loan
origination system that reimagines the financing journey for
Harley-Davidson customers and creates value for one of the world's
most iconic brands," said Tim
Hurlebaus, President, U.S. Commercial and State Government
operations at CGI.
About CGI
Founded in 1976, CGI is among the largest
independent IT and business consulting services firms in the world.
With 90,000 consultants and professionals across the globe, CGI
delivers an end-to-end portfolio of capabilities, from strategic IT
and business consulting to systems integration, managed IT and
business process services and intellectual property solutions. CGI
works with clients through a local relationship model complemented
by a global delivery network that helps clients digitally transform
their organizations and accelerate results. CGI Fiscal 2023
reported revenue is CA$14.30 billion and CGI shares are listed on
the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
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content:https://www.prnewswire.com/news-releases/cgi-selected-by-harley-davidson-financial-services-to-streamline-loan-origination-system-302254722.html
SOURCE CGI Inc.