To help organizations drive revenue growth and
enhance customer experience by leveraging Infosys Cobalt and
Infosys Topaz
BENGALURU, India, May 15, 2024 /PRNewswire/ -- Infosys (NSE:
INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation
digital services and consulting, today announced that it is
collaborating with SAP Emarsys, a cloud-based, omnichannel
customer engagement platform, to empower businesses to address the
growing need for omnichannel customer engagement. The collaboration
will help enterprises create high impact marketing campaigns to
boost revenue growth and customer experience by leveraging Emarsys'
customer engagement platform and Infosys Cobalt, a set of
services, solutions, and platforms for enterprises to accelerate
their cloud journey.
Through this collaboration enterprises will be able to
orchestrate complex industry-specific cross-channel marketing
campaigns, reach customers in real-time, and drive customer loyalty
through personalization. By harnessing AI capabilities of the
platform and Infosys Topaz, an AI-first set of services, solutions
and platforms using generative AI technologies, businesses can
unlock the value of data from across organizational silos to enable
data driven insights and predictive analytics to boost revenue
growth. Additionally, the synergy between Infosys and SAP Emarsys
will enable clients to get a 360-degree view of campaigns and blend
digital channels with in-store experiences to create seamless
customer experiences for an immersive and interactive brand
experience.
Aaron Bradley, Vice President
Experience, Technology & GTM Innovation at Wella
Company, commented, "We are pleased to be working with
Infosys to create a superior, agile, and scalable digital
capability using Emarsys to blend digital channels. This
collaboration with Infosys has helped to accelerate our digital
transformation in our Digital Marketing operations and facilitating
our push towards innovation to deliver engaging shopping
experiences across multiple touchpoints."
Brian Falzone, Chief
Operations Officer, SAP Emarsys, said, "Our
collaboration with Infosys will supercharge customer engagement and
the way our customers leverage data to make strategic decisions.
With Infosys' expertise connecting integrated marketing
solutions to maximize revenue through personalization, innovation
will continue to remain at the forefront for our customers."
Dinesh Rao, Executive
Vice President, Co-Head of Delivery,
Infosys, said, "We are delighted to collaborate
with SAP Emarsys to bring groundbreaking omnichannel marketing
solutions to our customers. We look forward to helping businesses
streamline their marketing processes, seamlessly blending digital
channels and creating a new era of customer engagement and
generating faster insights across customer life cycle."
About Infosys
Infosys is a global leader in next-generation digital services
and consulting. Over 300,000 of our people work to amplify human
potential and create the next opportunity for people, businesses
and communities. We enable clients in more than 56 countries to
navigate their digital transformation. With over four decades of
experience in managing the systems and workings of global
enterprises, we expertly steer clients, as they navigate their
digital transformation powered by cloud and AI. We enable them with
an AI-first core, empower the business with agile digital at scale
and drive continuous improvement with always-on learning through
the transfer of digital skills, expertise, and ideas from our
innovation ecosystem. We are deeply committed to being a
well-governed, environmentally sustainable organization where
diverse talent thrives in an inclusive workplace.
Visit www.infosys.com to see how Infosys (NSE, BSE,
NYSE: INFY) can help your enterprise navigate your next.
Safe Harbor
Certain statements in this release concerning our future growth
prospects, or our future financial or operating performance, are
forward-looking statements intended to qualify for the 'safe
harbor' under the Private Securities Litigation Reform Act of 1995,
which involve a number of risks and uncertainties that could cause
actual results or outcomes to differ materially from those in such
forward-looking statements. The risks and uncertainties relating to
these statements include, but are not limited to, risks and
uncertainties regarding the execution of our business strategy, our
ability to attract and retain personnel, our transition to hybrid
work model, economic uncertainties, technological innovations such
as Generative AI, the complex and evolving regulatory landscape
including immigration regulation changes, our ESG vision, our
capital allocation policy and expectations concerning our market
position, future operations, margins, profitability, liquidity,
capital resources, our corporate actions including acquisitions,
and cybersecurity matters. Important factors that may cause actual
results or outcomes to differ from those implied by the
forward-looking statements are discussed in more detail in our US
Securities and Exchange Commission filings including our Annual
Report on Form 20-F for the fiscal year ended March 31, 2023. These filings are available
at www.sec.gov. Infosys may, from time to time, make
additional written and oral forward-looking statements, including
statements contained in the Company's filings with the Securities
and Exchange Commission and our reports to shareholders. The
Company does not undertake to update any forward-looking statements
that may be made from time to time by or on behalf of the Company
unless it is required by law.
Logo:
https://mma.prnewswire.com/media/633365/4364085/Infosys_Logo.jpg
View original
content:https://www.prnewswire.co.uk/news-releases/infosys-and-sap-emarsys-collaborate-to-deliver-enhanced-personalized-omnichannel-experience-for-clients-302146153.html