WELLESLEY, Mass., Sept. 5,
2024 /PRNewswire/ -- Sun Life U.S. is making benefits
easier for members by integrating claims across its disability,
supplemental health, stop-loss and dental products. When a member
has more than one of these products and files a single claim, all
other applicable Sun Life benefits will be processed automatically,
ensuring members quickly receive all the coverage they elected
without having to file additional claims. This also creates an
advantage for employers who buy multiple products from Sun Life
U.S. and provides members with valuable benefits when they need
them most.
"Often, members do not realize they have enrolled in additional
benefits that might also provide coverage for their health
conditions," said Joi Tillman,
president, Group Benefits, Sun Life U.S. "Now, we can do the work
for them and provide complete claims coverage across these
products. The more we connect our claims data across products, the
better we can serve our members and ensure they receive all of
their benefits quickly and seamlessly."
This latest innovation builds on a prior solution allowing Sun
Life members to file one claim for all applicable leaves from work,
including disability, state, federal, and others. In total, Sun
Life's claims integration connects the company's three largest
business groups:
Group Benefits
- Members who file claims for short-term disability benefits will
automatically receive applicable supplemental health benefits, such
as those provided by hospital indemnity coverage.
- An initial supplemental health claim will also initiate any
additional supplemental health payments that apply, such as
critical illness or accident coverage.
Health and Risk Solutions
- A member whose employer has filed a stop-loss cancer
claim will automatically receive applicable critical illness
benefits, since cancer is a condition typically covered in most
critical illness plans.
Dental
- Dental members also enrolled in supplemental health coverage
will automatically receive a wellness benefit when they engage in
preventive oral care.
"Data integration is the future of benefits, and we believe that
when done securely and safely, it can vastly improve the benefits
experience for workers everywhere," said Bryan Burke, assistant vice president, Product
Management and Development, Sun Life U.S. "Automatic benefit
payments are important mechanisms that save our members time and
effort, allowing them to focus on taking care of themselves."
The Integration of medical stop-loss and critical illness claims
and the connection to dental claims are the latest examples of
integration across Sun Life's products, adding to prior
enhancements such as offering Health Navigator to Group
clients.
About Sun Life
Sun Life is a leading international
financial services organization providing asset management, wealth,
insurance and health solutions to individual and institutional
Clients. Sun Life has operations in a number of markets worldwide,
including Canada, the United States, the United Kingdom, Ireland, Hong
Kong, the Philippines,
Japan, Indonesia, India, China,
Australia, Singapore, Vietnam, Malaysia and Bermuda. As of June 30,
2024, Sun Life had total assets under management of
C$1.46 trillion. For more
information, please visit www.sunlife.com.
Sun Life Financial Inc. trades on the Toronto (TSX), New
York (NYSE) and Philippine (PSE) stock exchanges under the
ticker symbol SLF.
Sun Life U.S. is one of the largest providers of employee and
government benefits, helping approximately 50 million Americans
access the healthcare and coverage they need. Through employers,
industry partners and government programs, Sun Life U.S. offers a
portfolio of benefits and services, including dental, vision,
disability, absence management, life, supplemental health, medical
stop-loss insurance, and healthcare navigation. Sun Life employs
more than 8,500 people in the U.S., including associates in our
partner dental practices and affiliated companies in asset
management. Group insurance policies are issued by Sun Life
Assurance Company of Canada
(Wellesley Hills, Mass.), except
in New York, where policies are
issued by Sun Life and Health Insurance Company (U.S.)
(Lansing, Mich.). For more
information visit our website and newsroom.
Media contact
Devon Fernald
Sun Life U.S.
Devon.Portney.Fernald@sunlife.com
781-800-3609
Connect with Sun Life U.S.
https://www.facebook.com/SLFUnitedStates
https://www.linkedin.com/company/sun-life-financial
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SOURCE Sun Life U.S.