- Bandwidth Maestro, winner of "Best of Enterprise Connect"
award, is featured
- Solutions help IT leaders build a better brand experience,
reduce operating costs, leverage emerging AI technologies, and
simplify and de-risk digital transformation
ORLANDO,
Fla., March 25, 2024 /PRNewswire/ -- At
the Enterprise Connect Conference & Expo beginning today,
Bandwidth Inc. (NASDAQ: BAND) is demonstrating how
enterprise IT leaders can "take command" of their communications
and customer experience stack.
"Whether the starting point is on-premises, hybrid or pure
cloud, we give IT leaders the power to take command of their cloud
communications journey," said Sandy
Preizler, Bandwidth's Chief Revenue Officer. "Our solutions
help build a better brand experience, reduce operating costs,
leverage emerging artificial intelligence technologies and simplify
digital transformation company-wide. Bandwidth is uniquely
positioned to deliver all these benefits, because we are the only
provider with a unique combination of owned-and-operated network
with global reach, AI-ready capabilities, programmable
communications APIs and deep regulatory insight."
Key solutions in booth 1719 at Enterprise Connect, and available
for demo anytime after the show, include:
- Bandwidth MaestroTM, the company's AI-ready next-gen
cloud communications platform, which was judged by peers to be such
a game-changer that it won best of show at Enterprise Connect last
year. Maestro exemplifies Bandwidth's open, vendor-agnostic
strategy. It integrates all the best-in-class platforms and
capabilities that CIOs need across UCaaS, CCaaS and conversational
AI–giving enterprises the freedom to choose the applications they
want today, while future-proofing their ability to switch platforms
or add new capabilities tomorrow. It can also deliver strong ROI to
enterprises by saving months of integration, yielding faster time
to value and lowering operating costs.
- AIBridge, which runs on Maestro and enables enterprises to
easily deploy voice-based AI tools in front of their contact
centers to resolve calls faster and more efficiently in the
communications cloud. Initially launched with Cognigy and Google
Cloud's Dialogflow, AIBridge is vendor-agnostic and enables
customers to bring their preferred conversational AI tool, with
more integrations to follow.
- Visual Builder, which is integrated with Maestro and customizes
complex call flows with a click of a mouse using a simple,
drag-and-drop, no-code visual workflow software interface.
- Voice Authentication and Call Verification tools that can
automate fraud detection by leveraging the power of AI
and machine learning through voice bioauthentication and real-time
spoof and fraud detection APIs.
- Call Assure™ and 5x carrier-redundant toll-free voice delivers
the ultimate hands-free disaster recovery solution to ensure
enterprise contact center stability and resiliency.
- Software-controlled cloud migrations with Bandwidth's
bring-your-own-carrier (BYOC) integrations bring unmatched control,
flexibility and reliability for enterprises to move to, and
between, leading cloud UCaaS and CCaaS platforms.
- One unified API for global messaging to optimize digital
engagements and deliver better customer experiences at scale, with
the confidence of high deliverability and global messaging
insights.
In addition to booth demos, Bandwidth will showcase its leaders'
deep expertise at several panel discussions during the event,
featuring Anthony Bartolo, Chief
Operating Officer; John Bell, Chief
Product Officer; Lauren Brockman,
Sr. Director of Product Management; Zach
Kunkel, Director of Product Marketing; and Robin Erkkila, Sr. Solutions Engineer for
Emergency Services.
Click here to book a meeting or demo with Bandwidth at
Enterprise Connect, or stop by our booth #1719 at the conference in
Orlando.
About Bandwidth Inc.
Bandwidth (NASDAQ: BAND) is a
global cloud communications software company that helps enterprises
deliver exceptional experiences through voice calling, text
messaging and emergency services. Our solutions and our
Communications Cloud, covering 65+ countries and over 90 percent of
global GDP, are trusted by all the leaders in unified
communications and cloud contact centers–including Amazon Web
Services (AWS), Cisco, Google, Microsoft, RingCentral, Zoom,
Genesys and Five9–as well as Global 2000 enterprises and SaaS
builders like Docusign, Uber and Yosi Health. As a founder of the
cloud communications revolution, we are the first and only global
Communications Platform-as-a-Service (CPaaS) to offer a unique
combination of composable APIs, AI capabilities, owner-operated
network and broad regulatory experience. Our award-winning support
teams help businesses around the world solve complex communications
challenges to reach anyone, anywhere. For more information, visit
bandwidth.com.
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SOURCE Bandwidth Inc.