Universal Electronics Inc. (NASDAQ: UEIC), the worldwide leader
in universal control technology for smart home and entertainment
devices, announced the release of its latest QuickSet® solution,
which now expands content discovery, control and interaction across
millions of devices and households.
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the full release here:
https://www.businesswire.com/news/home/20240111614818/en/
Universal Electronics Inc. (NASDAQ:
UEIC), the worldwide leader in universal control technology for
smart home and entertainment devices, announced the release of its
latest QuickSet® solution, which now expands content discovery,
control and interaction across millions of devices and households.
QuickSet Cloud is now discovering more devices than ever ranging
from entertainment devices to other smart home device categories
across multiple protocols. The latest release of QuickSet has
expanded functionality for entertainment and whole home audio use
cases to provide deeper device and content history across an
ever-increasing landscape of devices and services in the home. This
privacy-first approach in capturing user preferences across devices
helps increase engagement through enhanced personalized
recommendations for a better end-user experience. (Graphic:
Business Wire)
QuickSet Increases
User-Engagement
QuickSet Cloud is now discovering more devices than ever ranging
from entertainment devices to other smart home device categories
across multiple protocols. The latest release of QuickSet has
expanded functionality for entertainment and whole home audio use
cases to provide deeper device and content history across an
ever-increasing landscape of devices and services in the home. This
privacy-first approach in capturing user preferences across devices
helps increase engagement through enhanced personalized
recommendations for a better end-user experience. QuickSet’s
content history capabilities also extended to new categories of
content usage in the home such as whole home audio as well as
audio/video casting.
Research shows that 49% of Smart TV Households use their Smart
TV to stream music/audio while 38% use it to cast from other
screens. TV and STB platforms are missing out on user engagement in
these non-traditional TV use cases. With more devices capable of
streaming within the home, it is necessary to have better insights
on content usage across the whole home for better personalization.
QuickSet brings whole home audio and extends content discovery to
audio/video streaming to expand consumer recommendation across
devices and services to better personalize the end-user
experience.
During initial trials, QuickSet has been shown to increase
engagement minutes; through providing more personalization options,
resulting in higher SVOD, AVOD and FAST adoption in a crowded
field.
QuickSet Support for
Matter
Smart Homes of today are fragmented using multiple protocols
that do not interoperate, causing frustration for users. There is a
gap in interoperability between legacy, current and new devices in
the home. QuickSet helps bridge this gap by controlling existing
devices across protocols like IR, IP and Zigbee in addition to
exposing these devices to newer Matter Controllers in the home.
QuickSet also allows for fast adoption of Matter through a
certified software drop making any device a Matter Administrator in
the home controlling matter and non-matter devices.
QuickSet Cloud Integrated across UEI’s
New Product Portfolio
In addition to powering hundreds of millions of smart
entertainment devices globally, QuickSet Cloud also powers UEI’s
line of Butler Hubs including Nevo Butler, Zigbee-compatible
Butler, Matter Bridge and the UEI Butler Smart Hub, as well as the
UEI TIDE family of climate control products.
QuickSet-powered Zigbee-compatible Hubs and Matter bridges
extend existing devices to become part of the Matter fabric.
QuickSet’s Multi-Admin Matter Controller integrates with major
ecosystem players like Apple, Amazon, Google and SmartThings
enabling control of a wide range of QuickSet-compatible and
Matter-capable devices in one go.
QuickSet Cloud Delivers Better End-User
Support
QuickSet Cloud now comes with pre-integrated support for nevo.ai
Virtual Agent for a personalized AI-powered self-help, trusted
friends, and remote CSR scenarios.
QuickSet’s contextual awareness and vast device knowledge base,
combined with the ease of use of an agent, enables users to find
and fix the most common issues in smart home from device
on-boarding, connectivity, and device troubleshooting. These
capabilities extend to both entertainment and smart home devices,
including the UEI Tide Smart Thermostat family. Users can also
leverage help from friends and family by simply sharing a session
with them through a QR code for app-less, remote control and
troubleshooting. QuickSet, Virtual Agent and SupportView® working
together provide all the relevant tools for a CSR agent to diagnose
and fix an issue remotely.
“We continue to extend the reach and intelligence of UEI’s
QuickSet solution to deliver tangible value to our customers’
products and applications,” said Arsham Hatambeiki, Sr. VP, of
Products and Technology. “We help increase user engagement by
blending video, whole home audio and smart home use cases in
simple, privacy-first and user-centric approach. Use cases that
create a more personalized end-user experience that help drive user
engagement on key revenue-generating platforms for our
customers.”
UEI will be demonstrating these latest capabilities at Booth
#52023 at the Smart Home Pavilion at the Venetian, at the
International Consumer Electronics Show in Las Vegas starting
January 9, 2024.
For details or a product demonstration visit the UEI booth,
#52023 or contact eva.delgado@uei.com to schedule a tour or a media
briefing here.
About Universal Electronics
Universal Electronics Inc. (NASDAQ: UEIC), the global leader in
wireless universal control solutions for home entertainment and
smart home devices, designs, develops, manufactures, ships and
supports hardware and software control and sensor technology
solutions. UEI partners with many Fortune 500 customers, including
Comcast, Vivint Smart Home, Samsung, LG, Sony, and Daikin to serve
video, telecommunications, security service providers, television,
smart home, and HVAC system manufacturers. For over 35 years, UEI
has been pioneering breakthrough innovations such as voice control
and QuickSet cloud, the world’s leading platform for automated
set-up and control of devices in the home. For more information
visit www.uei.com
*All trademarks appearing herein are the property of their
respective owners.
Safe Harbor Statement
This press release contains forward-looking statements that are
made pursuant to the Safe-Harbor provisions of the Private
Securities Litigation Reform Act of 1995. Words and expressions
reflecting something other than historical fact are intended to
identify forward-looking statements. These forward-looking
statements involve a number of risks and uncertainties, including
the timely development, delivery, technical performance, and market
acceptance of products and technologies identified in this release;
the purchasing by UEI customers of the NEVOBUTLER family of
products identified in this release in the quantities anticipated
by management; the adoption of the user engagement and cloud based
support technologies identified in this release by UEI customers,
the continued penetration and growth of UEI QuickSet and
SupportView technologies, and other products and consumer
technologies identified in this release; and other factors
described in UEI’s filings with the Securities and Exchange
Commission. The actual results that UEI achieves may differ
materially from any forward-looking statement due to such risks and
uncertainties. UEI undertakes no obligations to revise or update
any forward-looking statements in order to reflect events or
circumstances that may arise after the date of this release.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240111614818/en/
Eva Delgado Sr Marketing & Communications Manager
Eva.delgado@uei.com
Universal Electronics (NASDAQ:UEIC)
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