DOWNERS
GROVE, Ill., May 29, 2024
/PRNewswire/ -- Dover Fueling Solutions ("DFS"), a part of
Dover (NYSE: DOV) and a leading global provider of advanced
customer-focused technologies, services and solutions in the fuel
and convenience retail industries, today announced the launch of
RDM by DFS – a remote diagnostics and management solution that will
enable retailers to invest in a truly connected dispenser – in the
Europe, Middle East, and Africa region.
RDM by DFS is an optional module currently available on Wayne
Helix® fuel dispensers, which, once activated, will allow retailers
to gather enhanced original equipment manufacturer (OEM) data,
regardless of pump protocol, and enable remote monitoring and
management via DX Monitor®.
"Dispenser equipment issues are generally reported by a
motorist, which delays their repair. In addition to reducing fuel
sales, this negatively impacts the overall consumer experience and
damages customer loyalty and brand reputation. This is where the
connected dispenser comes in," said Soren
Powell-Holse, Director of Product Marketing at DFS. "RDM by
DFS puts retailers in full control of their forecourt equipment and
allows them to provide an optimal customer experience through our
pioneering remote monitoring and management technology."
By enabling remote diagnostics and troubleshooting, including
reboot, RDM by DFS allows fuel retailers to resolve issues quickly
and efficiently without dispatching an engineer to the site. This
can help reduce maintenance costs and the frequency of service
call-outs, potentially lowering the total cost of ownership.
In addition, retailers can mitigate problems in real time by
monitoring dispenser health and anticipating and resolving
potential issues.
For more information about RDM by DFS, please visit
https://www.doverfuelingsolutions.com/site-efficiency-rdm-by-dfs.
About Dover Fueling Solutions:
Dover Fueling Solutions® (DFS) is part of Dover Corporation and
a leading provider of advanced energy dispensing equipment,
electronic automation, point-of-sale and payment systems, automatic
tank gauging and subscription solutions to fueling and convenience
retail customers worldwide. Comprised of brands Wayne Fueling
Systems, Tokheim®, OPW®, ClearView, PetroVend®, ProGauge,
Fairbanks, AvaLAN Networks™, LIQAL and Bulloch Technologies®, DFS
is dedicated to offering a broad range of solutions that power
vehicles, including conventional fuel and clean energy products
that support gasoline, diesel, bio-diesel and ethanol as well as
LNG, H2, LPG, CNG and EV chargers. Headquartered in Austin, TX, DFS has a strong global
manufacturing and technology development presence, including
facilities in Brazil, Canada, China, India,
Italy, Poland, Belgium, the
Netherlands, the United
Kingdom and the United
States. For more information about DFS, visit
www.doverfuelingsolutions.com.
About Dover:
Dover is a diversified global manufacturer and solutions
provider with annual revenue of over $8
billion. We deliver innovative equipment and components,
consumable supplies, aftermarket parts, software and digital
solutions, and support services through five operating segments:
Engineered Products, Clean Energy & Fueling, Imaging &
Identification, Pumps & Process Solutions and Climate &
Sustainability Technologies. Dover combines global scale with
operational agility to lead the markets we serve. Recognized for
our entrepreneurial approach for over 65 years, our team of
approximately 25,000 employees takes an ownership mindset,
collaborating with customers to redefine what's possible.
Headquartered in Downers Grove,
Illinois, Dover trades on the New York Stock Exchange under
"DOV." Additional information is available at
dovercorporation.com.
Dover Fueling Solutions Contact:
Amy Cearley, Director of Global Marketing
Communications
(512) 484-4259
amy.cearley@doverfs.com
Dover Media Contact:
Adrian Sakowicz, VP,
Communications
(630) 743-5039
asakowicz@dovercorp.com
Dover Investor Contact:
Jack
Dickens, Senior Director, Investor Relations
(630) 743-2566
jdickens@dovercorp.com
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SOURCE Dover Corporation