Financial institutions can leverage advanced
data analytics in banking with specialized data insights
PLANO,
Texas, Dec. 4, 2024 /PRNewswire/ -- Alkami
Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a leading cloud-based
digital banking solutions provider for financial institutions
in the U.S., announced the latest innovation in its Data &
Marketing Solutions platform. With this enhancement, Alkami has
strengthened its industry-leading behavioral data tag suite to
empower financial institutions with deeper account holder
intelligence that can be leveraged to deliver personalization
across marketing channels and digital banking. This advanced suite
provides comprehensive insights that support cross-departmental
strategies, driving revenue growth, uncovering competitive
relationships, combatting deposit outflow, and strengthening
institutional loyalty.
The development of advanced analytics comes alongside the
increasing demand for banks and credit unions to provide a top tier
digital banking experience for account holders, and innovative
marketing, data and artificial intelligence (AI)-driven solutions
to help differentiate themselves in the market. Recent research
shows that 44% of digital banking Americans wish their financial
provider offered a more personalized digital banking experience.
Targeted behavioral data tags have enabled banks and credit unions
to efficiently analyze large datasets and create appropriate
categories for account holders' behaviors and activities. This can
include product usage, customer service engagement and other
relevant markers like account anniversaries.
Alkami's latest behavioral data tags include:
- SavvyMoney data tags: Enable financial institutions to
leverage data insights from the SavvyMoney offers engine in all of
their marketing channels.
- Aggregated account data tags: Present a comprehensive
view of account holders' external accounts, enabling financial
institutions to identify competitive relationships and retarget
those account holders with their institution's products or
services.
- Anniversary data tags: Keep track of account holder
anniversaries, creating opportunities for banks and credit unions
to connect more personally through one-on-one messaging, a special
offer or individualized promotion.
- Outbound transfer data tags: Keep track of transfers
made to other institutions, helping institutions identify when
funds are leaving and create informed campaigns to combat possible
losses and promote in-house payment methods.
"Behavioral data tags allow financial institutions of all sizes
to find meaningful insights from large data sets and utilize that
information to understand account holder behaviors, make informed
business decisions and even find competitive advantages," said
Mark Leher, director of product
management at Alkami. "These insights can be leveraged across
digital, mobile, and in-person channels to support a more
personalized banking experience."
To learn more about Alkami's Data & Marketing Solutions,
visit here.
Alkami has been certified by J.D. Power for providing "An
Outstanding Mobile Banking Platform
Experience1."
About Alkami
Alkami Technology, Inc. is a
leading cloud-based digital banking solutions provider for
financial institutions in the United
States that enables clients to grow confidently, adapt
quickly, and build thriving digital communities. Alkami helps
clients transform through retail and business banking, digital
account opening, payment security, and data and marketing
solutions. To learn more, visit www.alkami.com.
Media Relations Contacts
Vested
alkami@fullyvested.com
Marla Pieton
marla.pieton@alkami.com
1 J.D.
Power 2024 Mobile App Platform Certification ProgramSM recognition
is based on successful completion of an audit and exceeding a
customer experience benchmark through a survey of recent servicing
interactions. For more information, visit
www.jdpower.com/awards.
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SOURCE Alkami Technology, Inc.