FAT (Fresh. Authentic. Tasty.) Brands Inc., parent company of Great
American Cookies, Marble Slab Creamery and 16 other restaurant
concepts, announces the launch of Great American Cookies and Marble
Slab Creamery’s new co-branded online ordering experience in
partnership with Rapturous, the digital restaurant
transformation and customer experience wing of 3 Owl, and Olo
(NYSE: OLO), a leading technology provider for restaurants.
The new user experience comes at a time when
Great American Cookies and Marble Slab Creamery are experiencing
robust growth. Since the co-brand launched in 2014, the concept has
since surpassed over 150 units worldwide. The new website functions
as a dynamic co-branded platform that seamlessly integrates the two
brands. The innovative site optimizes the guest experience, whether
they are visiting a co-branded location or a standalone Great
American Cookies or Marble Slab Creamery.
Another key initiative to enhancing the
customer’s digital journey is the creation of the first-ever 3D
Cookie Cake Builder, now live at www.greatamericancookies.com.
Unlike any other digital Cake builder, the new Great American
Cookies model delivers the delight of building a cake in real time.
It provides 3D design visuals as guests select icing colors, Cookie
Cake flavors, and personalized messages for their Great American
Cookies Cookie Cake.
“The new Great American Cookies and Marble Slab
Creamery online ordering platform has set the bar high for a new
industry standard with the help of our partners, 3 Owl and Olo,”
said Mason Wiederhorn, Chief Brand Officer of FAT
Brands. “With conversion-driving features like Olo Pay’s
Mobile Wallet payments and a 3D Cookie Cake Builder, we instantly
saw a lift in sales. Our new co-branded online storefront also has
the flexibility to be utilized in-store and we plan to pilot the
Cookie Cake Builder self-service kiosk in select test locations in
early 2025.”
“Olo is excited to support FAT Brands as it
levels up its commitment to digital transformation,” said Nolan
DeCoster, SVP of Partnerships and Business Development of Olo. “Not
only is the interactive ordering journey a perfect example of
technology elevating the guest experience and driving sales, but it
also is a perfect example of the power of an open ecosystem. Olo’s
integrations allowed FAT Brands to build this hyper-custom
interface with 3 Owl while keeping the familiarity and simplicity
of Olo’s Order and Pay solutions for both operators and
guests.”
“We are so proud of the work our team has done
alongside FAT Brands and Olo,” said David Feldman, CEO of 3 Owl, a
digital experience agency helping brands take flight. “This
collaboration allowed us to innovate in ways that elevate the
customer experience at every touchpoint. Using Olo as our engine,
we were able to build a digital platform that’s endlessly scalable.
Seeing our shared vision come to life and make an instant impact
has been incredibly rewarding.”
For more information on Great American Cookies, visit
www.greatamericancookies.com. For more information on Marble Slab
Creamery, visit www.marbleslab.com.
About FAT (Fresh. Authentic. Tasty.) Brands
FAT Brands (NASDAQ: FAT) is a leading global
franchising company that strategically acquires, markets, and
develops fast casual, quick-service, casual dining, and polished
casual dining concepts around the world. The Company currently owns
18 restaurant brands: Round Table Pizza, Fatburger, Marble Slab
Creamery, Johnny Rockets, Fazoli’s, Twin Peaks, Great American
Cookies, Smokey Bones, Hot Dog on a Stick, Buffalo’s Cafe &
Express, Hurricane Grill & Wings, Pretzelmaker, Elevation
Burger, Native Grill & Wings, Yalla Mediterranean and Ponderosa
and Bonanza Steakhouses, and franchises and owns over 2,300 units
worldwide. For more information on FAT Brands, please visit
fatbrands.com.
About Marble Slab Creamery
Since dreaming up the frozen slab technique and
serving fresh homemade, small-batch Ice Cream in-store since 1983,
Marble Slab Creamery has always known how to dream big. We sprinkle
our customers with imagination and promise to inspire with infinite
ice cream possibilities to feed your curiosity and capture
cravings. With our free unlimited Mix-in philosophy, delicious Ice
Cream and Shakes in a variety of flavors, hand-rolled waffle cones,
and Ice Cream Cakes, imagination has no limits. Today, Marble Slab
Creamery is enjoyed by consumers across the globe with locations in
Bahrain, Bangladesh, Canada, Kuwait, Pakistan, Saudi Arabia, Guam,
Puerto Rico, and the United States. For more information, visit
www.marbleslab.com.
About Great American
Cookies
Founded on a family chocolate chip cookie recipe
in 1977, Great American Cookies believes that pure, simple delight
is part of living a full life. Serving the Original Cookie Cake,
fresh baked cookies in a variety of flavors, brownies, and Double
Doozies™, we promise to treat you to bites of bliss that prove how
sweet life can be. With more than 400 bakeries across the country
and internationally in Bahrain, Guam, Saudi Arabia, and treats
available to ship right to your door, the sweet spot is always
close to home. For more information,
visit www.greatamericancookies.com.
Olo | Hospitality at Scale™
Olo (NYSE: OLO) is a leading
restaurant technology provider with ordering, payment, and guest
engagement solutions that help brands increase orders, streamline
operations, and improve the guest experience. Each
day, Olo processes millions of orders on its open SaaS
platform, gathering the right data from each touchpoint into a
single source—so restaurants can better understand and better serve
every guest on every channel, every time. Over 700 restaurant
brands trust Olo and its network of more than 400
integration partners to innovate on behalf of the restaurant
community, accelerating technology’s positive impact and creating a
world where every restaurant guest feels like a regular. Learn more
at olo.com.
Rapturous | 3 Owl’s Restaurant Focused Wing
At Rapturous, we design, develop, and deploy
extraordinary, fully integrated restaurant website and app
experiences that both guests, and restaurant leadership teams,
crave. Learn more at rapturous.co.
MEDIA
CONTACT: Erin Mandzik,
FAT Brandsemandzik@fatbrands.com 860-212-6509
FAT Brands (NASDAQ:FAT)
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