ServiceMac Recognized by Fannie Mae as a 2023 STAR Performer Award Winner
21 Febrero 2024 - 10:00AM
Business Wire
—Four years after onboarding its first loan,
ServiceMac has become one of the top-rated servicers in the
U.S.—
ServiceMac, an innovative mortgage subservicer and a
member of the First American family of companies, today announced
the company has been honored as a Fannie Mae 2023 Servicer Total
Achievement and Rewards™ (STAR™) Performer award recipient in the
General Servicing category. Fannie Mae’s STAR Program recognizes
high-performing mortgage servicers for competency, capacity and
overall performance.
“We founded ServiceMac to eliminate all of the obstacles
servicers face in maximizing their efficiency and managing
portfolio risk, while providing superior customer service,” said
Bob Caruso, president and CEO of ServiceMac. “This recognition from
Fannie Mae validates our approach, which combines our proprietary
subservicing technology platform with industry-leading customer
support delivered by our expert staff members.”
Since 2011, Fannie Mae’s STAR Program has enabled broad and
lasting improvements across the mortgage servicing industry by
promoting servicing knowledge and excellence.
“Our servicing partners' success is essential to achieving
Fannie Mae’s goal of preserving homeownership and maintaining the
safety and soundness of our business,” said Cyndi Danko, senior
vice president and Single-Family chief credit officer, Fannie Mae.
“We're proud to recognize our top-performing STAR Program servicers
and their commitment to ensuring operational excellence, reducing
credit loss, and continuously improving the overall homebuyer
experience.”
Founded in 2017 and acquired by First American in October 2021,
ServiceMac onboarded its first portfolio in 2019 and now services
over $240 billion in loans for first and second mortgage
portfolios. The company has rapidly grown on the foundation of its
robust technology, industry-leading risk management and compliance
tools, top-quality customer service and experienced team members.
ServiceMac supports mortgage servicing rights holders, master
servicers, borrowers and subservicing needs with more effective and
efficient servicing workflows.
About ServiceMac, LLC
ServiceMac, LLC, a member of the First American family of
companies, is focused on providing superior technology, products
and services for the mortgage industry backed by highly customized
service and support. The innovative mortgage subservicing company
offers lenders, investors and other mortgage servicers customized
solutions that span the mortgage continuum and enhance security,
customer satisfaction and profitability. More information can be
found at https://info.servicemacusa.com/about-us.
About First American
First American Financial Corporation (NYSE: FAF) is a
premier provider of title, settlement and risk solutions for real
estate transactions. With its combination of financial strength and
stability built over more than 130 years, innovative proprietary
technologies, and unmatched data assets, the company is leading the
digital transformation of its industry. First American also
provides data products to the title industry and other third
parties; valuation products and services; mortgage subservicing;
home warranty products; banking, trust and wealth management
services; and other related products and services. With total
revenue of $6.0 billion in 2023, the company offers its products
and services directly and through its agents throughout the United
States and abroad. In 2023, First American was named one of the 100
Best Companies to Work For by Great Place to Work® and Fortune
Magazine for the eighth consecutive year and was named one of the
100 Best Workplaces for Innovators by Fast Company. More
information about the company can be found at www.firstam.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240221779561/en/
Media Contact: Marcus Ginnaty Corporate Communications
First American Financial Corporation (714) 250-3298
Investor Contact: Craig Barberio Investor Relations First
American Financial Corporation (714) 250-5214
First American (NYSE:FAF)
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