Company is 18th on Forbes "Best
Customer Service 2025" Ranking
LEXINGTON, Ky., Jan. 6, 2025
/PRNewswire/ -- Valvoline Inc. (NYSE: VVV), the quick, easy,
trusted leader in preventive automotive maintenance, has been
recognized for providing excellent customer service as ranked by
Forbes in its "Best Customer Service 2025" list. Valvoline was the
top-ranked instant oil change company and placed 18th
among the 300 brands included on the list.
"Every year we serve millions of guests, and our goal is to
deliver the very best customer service with each oil change and
preventive automotive maintenance service," said Laura Carpenter, Valvoline's Chief Customer
Officer. "Our team members and franchise partners are focused and
committed to go above and beyond for our guests each and every day.
I'm proud of our franchise partners, teams, and our retail service
center managers who are delivering for our guests."
Customers have given the company a 4.7 out of 5-star rating* for
its service. At more than 2,010 service centers across the United States and Canada, customers enjoy the convenience of
staying in their cars while the oil is changed with service is
completed in approximately 15 minutes.
The Forbes customer service list was based on surveys to 181,000
people in the United States who
rated their interactions with more than 3,500 brands. Only the top
300-rated companies were included in the list.
* Based on a survey of more than 1 million Valvoline Instant Oil
Change℠ customers annually
About Valvoline Inc.
Valvoline Inc. (NYSE: VVV)
delivers quick, easy, trusted service at more than 2,000 franchised
and company-operated service centers across the United States and Canada. The company completes more than 28
million services annually system-wide, from 15-minute
stay-in-your-car oil changes to a variety of
manufacturer-recommended maintenance services such as wiper
replacements and tire rotations. At Valvoline Inc., it all starts
with our people, including more than 11,000 team members who are
working to grow the core business, expand the company's retail
network, and plan for the vehicles of the future. For more
information, visit vioc.com.
FOR FURTHER INFORMATION
Investor Relations
Elizabeth
B. Clevinger
+1 (859) 357-3155
IR@valvoline.com
Media Relations
Angela
Davied
+1 (913) 302-0032
media@valvoline.com
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SOURCE Valvoline Inc.