Verizon Business #1 in Customer Satisfaction for Small Business Internet Service
11 Julio 2024 - 1:00PM
Small businesses run on connectivity: over half of small businesses
added or upgraded their business internet service last year in a
recent Verizon Business survey. Which is why small business owners
need their business internet experience to be seamless, and based
on six key factors (performance and reliability; cost of service;
communications; billing; digital account management; and customer
service), they have named Verizon Business Small Business Internet
as #1 in customer satisfaction, according to the J.D. Power 2024
U.S. Business Internet Satisfaction Study.
This achievement, based on responses from more than
1,735 U.S. small businesses, defined as businesses with 1-19
employees, underscores Verizon Business’ commitment to the customer
experience.
“Verizon Business being ranked #1 in customer
satisfaction for Small Business Internet by J.D. Power for the
sixth consecutive year is an honor,” said Aparna Khurjekar, Chief
Revenue Officer, Business Markets & SaaS, Verizon Business.
“This recognition is a testament to our work and dedication to
ensuring our customers thrive. Verizon Business is deeply committed
to the SMB community and this is another milestone moment that
shows we are doing right by our customers."
For more information on Verizon’s Small Business
Internet Solutions, including Fios and Fixed Wireless Access, visit
https://www.verizon.com/business/products/internet/.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was
formed in 2000 and is one of the world’s leading providers of
technology and communications services. Headquartered in New York
City and with a presence around the world, Verizon generated
revenues of $134.0 billion in 2023. The company offers data, video
and voice services and solutions on its award-winning networks and
platforms, delivering on customers’ demand for mobility, reliable
network connectivity, and security.
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Media Contact:Sarah
Heinz347-931-6300sarah.heinz@verizon.com
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