CRN Recognizes Dialpad’s Lori Potts and Kristy Lynch on the 2024 Women of the Channel List
13 Mayo 2024 - 9:00AM
Business Wire
Dialpad, Inc. – the industry-leading Ai-Powered Customer
Intelligence Platform – today announced that CRN®, a brand
of The Channel Company, has named Lori Potts, AVP of Partner Sales
East, and Kristy Lynch, Director of Field & Partner Marketing
to the Women of the Channel list for 2024.
Every year, CRN highlights women from vendor, distributor, and
solution provider organizations whose vision and leadership have a
beneficial influence on the technology industry. The CRN 2024 Women
of the Channel honorees are creative, strategic leaders who show an
ongoing commitment to using their skills to innovate and drive
success for their partners and customers. With this recognition,
CRN honors these women leaders for their unwavering dedication and
commitment to furthering channel excellence.
Bringing over 20 years of channel experience, Potts joined
Dialpad in 2022 to support the company’s channel-first strategy.
Lori has been a key part of Dialpad’s effort to democratize AI and
implement it strategically for partners and customers worldwide. In
just two years, Potts has assisted in driving a more than 50% year
over year channel growth rate by cultivating key partnerships and
investing in activities that ensure a return on investment and
enable channel success. As a result of her notable contributions,
Potts quickly climbed the ranks and was promoted to her current
role as AVP of Partner Sales East in March of 2023.
Kristy Lynch has over 13 years of experience in partner
marketing programs where she has developed bold partner programs
and supported existing partnerships flourish. Her leadership
enabled Dialpad’s Partner Marketing team to host over 400 events
for and alongside partners in 2023. Lynch has also worked alongside
Dialpad executives, partners, and customers including Google,
T-Mobile, and the Sacramento Kings. The work of both of these women
has significantly contributed to Dialpad’s 54% program growth in
North America, 107% growth in the EMEA market, and a 52% increase
in new logo channel bookings.
“Lori and Kristy are both integral to our channel strategy and
success,” said Mike Kane, SVP of Global Partner Sales at Dialpad.
“Their commitment to Dialpad’s channel team and company as a whole
has enabled a successful launch of Dialpad’s Certified Partner
Deployment Program. This has better equipped our partners with
compelling offerings that meet the needs of today’s dynamic market
amid the AI boom. We are proud of them and their accomplishments
and look forward to what’s to come as we continuously evolve to
meet partner needs.”
In 2023, Lynch and Potts were instrumental in educating
Dialpad’s partner ecosystem on the 12 cutting-edge generative Ai
advancements including Ai Recaps, Ai Scorecards, Ai Coaching Hub,
and Ai Playbooks, as well as the first generative AI, built for
enterprises of all sizes, DialpadGPT. For Dialpad users, this leads
to improved customer satisfaction, saving both time and costs and
the ability for contact center and sales agents to drive more
sales.
“It is a great privilege to honor the remarkable achievements of
these women leaders in the IT channel,” said Jennifer Follett, VP,
U.S. Content and Executive Editor, CRN at The Channel Company.
“Each woman on the list has demonstrated a deep commitment to
innovation and leadership that advances their organizations and
drives transformation and success across the IT channel.”
In 2024, Dialpad was also named to The Channel Company Partner
Program Guide and has received several additional accolades
including a five-star rating in CRN’s 2023 Partner Program Guide,
as well as Mike Kane’s recognition as a 2024 CRN® Channel Chief for
the third consecutive year. Furthermore, Dialpad was honored by
Google as a 2023 Google Cloud Technology Partner of the Year for
Productivity and Collaboration, and by Telarus as Best Overall
Supplier, encompassing the US, EMEA, and ANZ.
For more information about Dialpad and becoming a Dialpad
channel partner, visit: https://www.dialpad.com/partners.
The 2024 Women of the Channel list will be featured in the June
issue of CRN Magazine, with online coverage starting May 13 at
www.CRN.com/WOTC.
About Dialpad
Dialpad connects people, simplifies workflows, and helps
businesses grow with the world’s first Ai-powered, real-time
customer intelligence platform. DialpadGPT, our proprietary large
language model (LLM), enables businesses of all sizes to instantly
unlock the power of Ai. Over 70,000 customers worldwide use our
portfolio of products, including Ai Communication, Ai Contact
Center, and Ai Sales Center. Visit dialpad.com to learn more
About The Channel Company
The Channel Company enables breakthrough IT channel performance
with our dominant media, engaging events, expert consulting and
education, and innovative marketing services and platforms. As the
channel catalyst, we connect and empower technology suppliers,
solution providers, and end-users. Backed by over 40 years of
unequaled channel experience, we draw from our deep knowledge to
envision innovative solutions for ever-evolving challenges in the
technology marketplace. www.thechannelcompany.com
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© 2024. CRN is a registered trademark of The Channel Company,
Inc. All rights reserved.
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Dialpad Media Contact: Collette White |
collette.white@dialpad.com
The Channel Company Contact: Kristin DaSilva The Channel
Company kdasilva@thechannelcompany.com