Self-delivery restaurants can now request
Grubhub Delivery in real time
CHICAGO, Sept. 7,
2023 /PRNewswire/ -- Grubhub, a leading online
and mobile food-ordering and delivery platform, announced today
that it is offering a new product feature, On-Demand Delivery. This
service gives self-delivery restaurants on the Grubhub Marketplace
the option to request a Grubhub delivery driver to facilitate the
last-mile logistics on a per-order basis whenever needed.
This feature is currently in pilot in markets across the
country, including Boston,
Philadelphia, Los Angeles, D.C., Seattle, Chicago and Denver. Previously, restaurants couldn't
toggle between self-delivery and Grubhub delivery, but with the new
automated feature, they can switch between both options on orders.
Restaurants in the pilot program that use Grubhub delivery will be
charged a flat delivery fee of $5 per
order.
"Whether a restaurant could use extra support to keep up with
demand during peak hours or cover for a driver who called in sick,
we want to give restaurants even more help to run their business
and deliver a great experience to customers," said Liz Bosone, vice president of restaurant success
at Grubhub. "We've heard from our restaurant partners that they
welcome the convenience of this feature and like having alternate
fulfillment options that don't require hiring additional staff.
We're proud to add this feature to our suite of tools and
services."
On-Demand Delivery joins the suite of services that Grubhub
offers its restaurant partners, including Supplemental Delivery,
which allows self-delivery restaurants to expand their delivery
boundary and reach more diners with the help of Grubhub drivers.
For more information on Grubhub's delivery services, please visit
here.
About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS:
TKWY), and is a leading U.S. food ordering and delivery
marketplace. Dedicated to connecting diners with the food they love
from their favorite local restaurants, Grubhub elevates food
ordering through innovative restaurant technology, easy-to-use
platforms, and an improved delivery experience. Grubhub features
more than 365,000 restaurant partners in over 4,000 U.S.
cities.
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SOURCE Grubhub Inc.