AUBURN HILLS, Mich.,
June 27,
2024 /PRNewswire/ --
Only truck-exclusive brand ever to top prestigious
benchmarking study
- Ram top-performing Mass Market brand, and #1 overall
- Fourth time in five years Ram among top three in industry –
second time as #1
- Ram 1500 best Full-size Light-Duty Pickup second straight
year
- Ram 2500/3500 pickup third among Heavy-Duty Pickups
- Alfa Romeo Stelvio second among Compact Premium SUVs; second
consecutive year among top two
Ram outperformed every brand in the J.D. Power 2024 U.S. Initial
Quality StudySM (IQS), remaining the only
truck-exclusive marque ever to do so.
The result adds to an extraordinary string of top IQS finishes
by Ram, which has ranked among the three leading brands in the
industry four times in the last five years – a record that includes
a first-place standing in 2021, the first such achievement by a
truck-exclusive brand in the benchmark study's history.
Capping this year's performance is the Ram 1500's win in the
Full-size Light-Duty Pickup segment, and a third-place finish among
Heavy-Duty Pickups for the Ram 2500/3500.
"This recognition is particularly uplifting because our
customers are extremely demanding," says Ram-brand CEO
Chris Feuell. "Satisfying them to the point where we rise
above every other brand in the industry is testament to the
boundless creativity of our designers and engineers, and the
unwavering dedication of our assemblers and dealers."
Also enjoying the spotlight is the Alfa Romeo Stelvio with
its second -place ranking among Compact Premium SUVs – the sporty
model's second consecutive year among the segment's top two.
Such results mark greater significance because this year's study
featured new metrics that better captured the voice of the
customer.
"Stellantis brands have enjoyed top IQS rankings for several
years," noted Bill Kendell, Senior
Vice President-North America Customer Experience at Stellantis.
"But to achieve what Ram has achieved in this year's study, with
its broader scope, is a clear demonstration that our team can and
will deliver on the mission statement of our organization: Every
Customer Counts, Every Journey Matters."
Added Kendell: "For us, this new study marks a new
beginning. We will use our past successes to build a better future
for our customers."
About J.D. Power
J.D. Power is a global leader in automotive data and
analytics, and provides industry intelligence, consumer insights
and advisory solutions to the automotive industry and selected
non-automotive industries. J.D. Power leverages its extensive
proprietary datasets and software capabilities combined with
advanced analytics and artificial intelligence tools to help its
clients optimize business performance.
J.D. Power was founded in 1968 and has offices in North America, Europe and Asia
Pacific. To learn more about the company's business
offerings, visit JDPower.com/business. The J.D. Power
auto-shopping tool can be found at JDPower.com.
Ram Truck Brand
In 2009, the Ram Truck brand launched as a stand-alone division,
focused on meeting the demands of truck buyers and delivering
benchmark-quality vehicles. With a full lineup of trucks - the Ram
1500, 2500/3500 Heavy Duty, 3500/4500/5500 Chassis Cab and
ProMaster - the Ram brand builds trucks that get the hard work done
and families where they need to go.
Ram continues to outperform the competition and sets the
benchmark for:
- Best-in-class standard horsepower
- Segment-first 1,000 lb.-ft of torque with Cummins Turbo
Diesel
- Most luxurious: Ram 1500 Tungsten with real metal and leather
elements and a new 14.5-inch Uconnect touchscreen
- Best ride and handling with a double wishbone front suspension
and five-link solid rear axle with available, segment-exclusive,
active-level, four-corner air suspension
- Best-in-class available rear leg room
- The most cargo space available in any traditional full size
cargo van
- Most capable full-size off-road pickup – Ram Power Wagon
- Most awarded light-duty truck in America
- Highest owner loyalty of any half-ton pickup
The latest J.D. Power APEAL study, which rates the emotional
bond between customers and their vehicles, named the 2023 Ram 1500
as the best full-size light-duty pickup.
Ram is part of the portfolio of brands offered by leading
global automaker and mobility provider Stellantis. For more
information regarding Stellantis (NYSE: STLA), please visit
www.stellantis.com.
Follow Ram and company news and video on:
Company blog: http://blog.stellantisnorthamerica.com
Media website: http://media.stellantisnorthamerica.com
Ram Truck brand: www.ramtrucks.com
Facebook: www.facebook.com/RamTrucks
Instagram: www.instagram.com/ramtrucks
Twitter: @RamTrucks, @StellantisNA
YouTube: www.youtube.com/RamTrucks,
https://www.youtube.com/StellantisNA
View original content to download
multimedia:https://www.prnewswire.com/news-releases/ram-1-industry-brand-jd-power-initial-quality-studysm-302184659.html
SOURCE Stellantis