CareCloud Empowers Sympathy Health Clinic with Comprehensive Telehealth Solution to Enhance Patient Care
29 Agosto 2023 - 8:00AM
CareCloud, Inc. (Nasdaq: CCLD, CCLDP, CCLDO), a leader in
healthcare technology solutions for medical practices and health
systems nationwide, today announced the successful integration of
its talkEHR platform at Sympathy Health Clinic in Las Vegas. This
integration stands as a significant leap forward in enhancing the
clinic's patient care and practice management capabilities.
The comprehensive talkEHR offerings seamlessly
integrated into Sympathy Health encompass cutting-edge
functionalities, including electronic health records (EHR),
practice management (PM), telehealth, electronic prescription
(eRX), and electronic claims (eClaims). The core objective of this
integration is to streamline the day-to-day workflows of healthcare
providers while simultaneously elevating the overall patient
experience.
The decision of Sympathy Health Clinic to
transition to CareCloud's talkEHR stems from their requirement for
a comprehensive solution that includes telehealth capabilities. The
talkEHR solution is not only expected to fulfill the clinic's
billing, charting, and prescription requirements but also to
notably amplify the efficiency of its telehealth operations.
Dissatisfaction with the limitations imposed by their previous
telehealth provider prompted Sympathy Health Clinic to actively
seek a more cost-effective and adaptable alternative capable of
catering to their unique specifications.
The talkEHR telehealth functionality boasts a
seamless virtual visit experience, integrating with a
HIPAA-compliant practice management tool for appointment scheduling
and rescheduling. It further mitigates no-show instances through
automated notifications. During telehealth visits, healthcare
professionals can concurrently update patient charts, optimizing
the efficiency of the process. The patient-centric design includes
easy one-click access, eliminating the need for separate apps to
establish connections. Additionally, the system incorporates a
virtual waiting room.
Ellen Wright, practice manager at Sympathy
Health Clinic, shared, “We recognized the growing inefficiency in
our telehealth operations, with our healthcare professionals
dedicating excessive time to administrative tasks. After a thorough
evaluation, we concluded that CareCloud's talkEHR is the optimal
solution to address these challenges.”
The implementation of CareCloud's talkEHR also
presents an opportunity for added revenue streams. Telehealth calls
are logged automatically, allowing follow-up calls that were
previously unbillable to transform into revenue-generating
encounters. Furthermore, the platform facilitates the extension of
office hours through virtual means, enhancing accessibility for
patients.
With a proven track record among thousands of
practices across the U.S., CareCloud's solution is renowned for its
simplicity and user-friendliness. Guided setup and seamless data
importation support facilitate a smooth transition. The company's
commitment to customer service is evident through its
round-the-clock support, ensuring consistent assistance. The
platform is also known for its strong security measures and rapid
onboarding process.
Carinda Cox, vice president of sales operations
of CareCloud, stated, 'We are acutely aware of the challenges faced
by healthcare providers, especially in the ever-evolving landscape.
Our objective is to empower clinics like Sympathy Health with
tailored solutions that optimize operations and allow them to
devote more attention to patient care. We are enthusiastic about
our collaboration with Sympathy Health Clinic and look forward to
assisting them in their journey toward heightened efficiency and
improved patient outcomes.”
To learn more about CareCloud’s talkEHR
platform, visit talkehr.com.
About
CareCloudCareCloud (Nasdaq: CCLD, CCLDP, CCLDO)
brings disciplined innovation to the business of healthcare. Our
suite of technology-enabled solutions helps clients increase
financial and operational performance, streamline clinical
workflows and improve the patient experience. More than 40,000
providers count on CareCloud to help them improve patient care
while reducing administrative burdens and operating costs. Learn
more about our products and services, including revenue cycle
management (RCM), practice management (PM), electronic health
records (EHR), business intelligence, patient experience management
(PXM) and digital health, at www.carecloud.com.
Follow CareCloud on LinkedIn, Twitter and Facebook.
SOURCE CareCloud
Company Contact:Bill KornChief Strategy
OfficerCareCloudbkorn@carecloud.com
Investor Contact:Asher DewhurstICR
WestwickeCareCloudIR@westwicke.com
Media Inquiries:Alexis FeinbergICR
WestwickeCareCloudPR@westwicke.com
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