- 5 million customers have been flawlessly migrated to the
cloud-native Ericsson Billing, hosted on AWS, in one weekend.
- The new capabilities will catalyze the creation and roll-out of
innovative 5G services like the Netherland’s first 5G
fixed-wireless access (FWA) service, Odido’s Klik&Klaar.
- The migration was executed by Wipro as the end-to-end system
integrator in close collaboration with Ericsson, ensuring seamless
integration with Odido’s existing IT landscape.
Ericsson (NASDAQ: ERIC) and Wipro Limited (NYSE: WIT, BSE:
507685, NSE: WIPRO) today announced the successful transformation
of the billing experience for all Odido brand mobile customers in
the Netherlands by migrating to the cloud-native Ericsson Billing
platform hosted on Amazon Web Services (AWS). This achievement
allows Odido to offer innovative 5G services, including the
newly-launched Klik&Klaar fixed-wireless access (FWA) solution,
with improved operational efficiency and customer experience.
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The migration, completed in August 2024, transitioned 5 million
customers over a single weekend. The migration to Ericsson Billing
follows the earlier transition of 700,000 Ben MVNO users in
November 2023, marking a major milestone in Odido’s modernization.
The successful migration means all Odido’s mobile customers,
whether B2B or B2C, are now served by Ericsson Billing, hosted on
AWS.
The project was executed with Wipro as an end-to-end system
integrator, working in close collaboration with Ericsson and Odido
to design and implement the solution. The seamless integration into
Odido’s IT landscape lowers Odido’s technical debt, simplifies the
customer journey, and reduces operating costs.
Søren Abildgaard, Chief Executive Officer of Odido,
commented on this migration: “We’ve just done a billing migration
with 0 faults in it. A billing migration is like an open-heart
surgery, on a marathon runner, while they run. And we managed to do
that.”
Mats Karlsson, Head of Solution Area Business &
Operations Support Systems at Ericsson, added: “This
transformation ensures that Odido can deliver superior service
experiences at scale. Our cloud-native billing platform offers the
flexibility and scalability needed to meet the demands of 5G and
beyond. It positions Odido for future growth, as it continues to
innovate and expand its offerings.”
Sarat Chand, Managing Director - Northern Europe, Wipro
Limited, said: “As a trusted and strategic partner to Odido, we
are very proud to deliver such a complex Billing Transformation
program for the client. This milestone enables Odido to embrace
fully automated billing capabilities and state-of-the-art
operations on a fully scalable cloud infrastructure. Odido can
leverage new billing solutions to launch more cutting-edge
propositions and enhanced customer experience in the Dutch market.
This initiative underscores our deep partnership with Ericsson and
Odido and reaffirms our commitment to continuously simplifying and
future-proofing our customers’ IT.”
Future-Ready and Scalable
Ericsson Billing is a cloud-native product, certified on AWS,
which delivers a convergent, end-to-end billing system. Odido’s
transition to Ericsson Billing, hosted on AWS, provides a
future-proof solution that enhances automation, improves billing
accuracy, and enables the company to scale new services
efficiently. The open solution not only transforms Odido’s IT
capabilities but also serves as a catalyst for collaboration, being
designed with flexibility in mind, enabling other system
integrators to effortlessly leverage and integrate it into CSP's IT
network. The new system offers the agility to support future growth
and technology advancements, while reducing operating costs.
Robert Purdy, Chief Information Officer of Odido,
emphasized: “This migration is a key step in our strategy to
deliver exceptional customer experience. Partnering with Ericsson
and Wipro has allowed us to modernize our billing infrastructure,
ensuring we are ready to monetize the growing demand for 5G
services.”
About Wipro Limited
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading
technology services and consulting company focused on building
innovative solutions that address clients’ most complex digital
transformation needs. Leveraging our holistic portfolio of
capabilities in consulting, design, engineering, and operations, we
help clients realize their boldest ambitions and build
future-ready, sustainable businesses. With over 230,000 employees
and business partners across 65 countries, we deliver on the
promise of helping our customers, colleagues, and communities
thrive in an ever-changing world. For additional information, visit
us at www.wipro.com.
ABOUT ERICSSON:
Ericsson’s high-performing, programmable networks provide
connectivity for billions of people every day. For nearly 150
years, we’ve been pioneers in creating technology for
communication. We offer mobile communication and connectivity
solutions for service providers and enterprises. Together with our
customers and partners, we make the digital world of tomorrow a
reality. www.ericsson.com
Forward-Looking Statements
The forward-looking statements contained herein represent
Wipro’s beliefs regarding future events, many of which are by their
nature, inherently uncertain and outside Wipro’s control. Such
statements include, but are not limited to, statements regarding
Wipro’s growth prospects, its future financial operating results,
and its plans, expectations and intentions. Wipro cautions readers
that the forward-looking statements contained herein are subject to
risks and uncertainties that could cause actual results to differ
materially from the results anticipated by such statements. Such
risks and uncertainties include, but are not limited to, risks and
uncertainties regarding fluctuations in our earnings, revenue and
profits, our ability to generate and manage growth, complete
proposed corporate actions, intense competition in IT services, our
ability to maintain our cost advantage, wage increases in India,
our ability to attract and retain highly skilled professionals,
time and cost overruns on fixed-price, fixed-time frame contracts,
client concentration, restrictions on immigration, our ability to
manage our international operations, reduced demand for technology
in our key focus areas, disruptions in telecommunication networks,
our ability to successfully complete and integrate potential
acquisitions, liability for damages on our service contracts, the
success of the companies in which we make strategic investments,
withdrawal of fiscal governmental incentives, political
instability, war, legal restrictions on raising capital or
acquiring companies outside India, unauthorized use of our
intellectual property and general economic conditions affecting our
business and industry.
Additional risks that could affect our future operating results
are more fully described in our filings with the United States
Securities and Exchange Commission, including, but not limited to,
Annual Reports on Form 20-F. These filings are available at
www.sec.gov. We may, from time to time, make additional written and
oral forward-looking statements, including statements contained in
the company’s filings with the Securities and Exchange Commission
and our reports to shareholders. We do not undertake to update any
forward-looking statement that may be made from time to time by us
or on our behalf.
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Media Contact: Wipro Media Relations
media-relations@wipro.com
Ericsson media contact: Ericsson Newsroom
media.relations@ericsson.com (+46 10 719 69 92)
investor.relations@ericsson.com (+46 10 719 00 00)
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