Companies in the U.K. are shifting away from
on-premises environments and moving toward managed hosting
services, ISG Provider Lens™ report says
Enterprises in the U.K. are looking beyond public clouds and
increasingly seeking services from private and hybrid cloud
providers, according to a new research report published today by
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm.
The 2024 ISG Provider Lens™ Private/Hybrid Cloud – Data Center
Services report for the U.K. finds both large and midmarket
companies shifting their cloud environments away from public clouds
and back to private clouds or to a hybrid of both. Among the
factors driving this shift are growing needs for strengthened
security and compliance with changing regulations, the ISG report
says.
“Service providers can assist midmarket enterprises in
developing these hybrid cloud strategies,” said Anthony Drake, ISG
partner, North Europe. “They offer reduced deployment costs,
disaster recovery solutions and access to modern computing
technologies such as serverless architecture, database as a service
and DevOps practices.”
Hybrid clouds are not the only alternative open to companies who
seek greater security and compliance, the ISG report says.
According to the report, enterprises in the U.K. are gradually
shifting their focus from on-premises environments to outsourced
services such as managed hosting for data storage and business
continuity purposes.
In addition to reducing the burden of operating a private data
center while maintaining control over the hosted data, managed
hosting provides enterprises with additional flexibility and
features, such as multi-cloud connectivity, low-latency network
connectivity, bare metal services, platform-agnostic operating
systems and database support, the ISG report says.
Data centers in the U.K. are positioning themselves as
connectivity hubs, the ISG report says. They offer access to
advanced communication infrastructure such as fiber, dark fiber,
internet exchange points (IXPs) and subsea cables, the ISG report
says. In response to the increasing demand for high speed, this
supplies U.K. enterprises with low-latency connectivity for both
local and international communications, the report says.
“Large enterprises in the U.K. are looking for providers who can
offer reliable uptime, secure data storage and high-performance
network connectivity,” said Jan Erik Aase, partner and global
leader, ISG Provider Lens Research. “The priorities for midsize
enterprises lean toward comprehensive technical support, including
24/7 monitoring, rapid incident response and proactive maintenance
that will ensure maximum uptime and availability.”
The report also examines how providers are adopting FinOps
practices to optimize costs while maintaining sustainability
goals.
For more insights into the private/hybrid cloud and data center
services challenges that enterprises in the U.K. face, including
rising energy costs and data security concerns, and ISG’s advice
for addressing them, see the ISG Provider Lens™ Focal Points
briefing here.
The 2024 ISG Provider Lens™ Private/Hybrid Cloud – Data Center
Services report for the U.K. evaluates the capabilities of 57
providers across four quadrants: Managed Services for Large
Accounts, Managed Services for Midmarket, Managed Hosting and
Colocation Services.
The report names Fujitsu as a Leader in three quadrants, while
Claranet, DXC Technology, Ensono, Kyndryl, Rackspace Technology and
T-Systems are named as Leaders in two quadrants each.
Accenture/Accenture (Navisite), Atos, Capgemini, Computacenter,
Digital Realty, Equinix, Global Switch, HCLTech, Hexaware, Infosys,
LTIMindtree, NTT GDC / NTT Global Data Centers, Pulsant,
Redcentric, TCS, Telefonica Tech, Telehouse, Unisys and Wipro are
named as Leaders in one quadrant each.
In addition, Hexaware and Tech Mahindra are named as Rising
Stars — companies with a “promising portfolio” and “high future
potential” by ISG’s definition — in one quadrant each.
In the area of customer experience, Green is named the global
ISG CX Star Performer for 2024 among Private/Hybrid Cloud – Data
Center Services partners. Green earned the highest customer
satisfaction scores in ISG's Voice of the Customer survey, part of
the ISG Star of Excellence™ program, the premier quality
recognition for the technology and business services industry.
The 2024 ISG Provider Lens™ Private/Hybrid Cloud – Data Center
Services report for the U.K. is available to subscribers or for
one-time purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Mexico,
Brazil, the U.K., France, Benelux, Germany, Switzerland, the
Nordics, Australia and Singapore/Malaysia, with additional markets
to be added in the future. For more information about ISG Provider
Lens research, please visit this webpage.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI and automation, cloud and data analytics; sourcing
advisory; managed governance and risk services; network carrier
services; strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs 1,600 digital-ready
professionals operating in more than 20 countries—a global team
known for its innovative thinking, market influence, deep industry
and technology expertise, and world-class research and analytical
capabilities based on the industry’s most comprehensive marketplace
data. For more information, visit www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240718437970/en/
Press Contacts:
Sarah Ye, ISG +44 7833 567868 sarah.ye@isg-one.com
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
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