Integration of case and digital evidence
management systems consolidates digital evidence into a single pane
of glass to streamline the justice process
NICE (Nasdaq: NICE) and Karpel Solutions
(St. Louis, MO) today announced a technology partnership to
digitally transform the criminal justice process for prosecutors.
With digital evidence continuing to grow exponentially, managing
evidence in different systems is adding to the manual workload for
prosecutors. The integration of the NICE Justice digital evidence
management solution and PROSECUTORByKarpel (PbK) case management
software (CMS) will create new-found efficiencies for prosecutors
by automating the ingestion, organization and correlation of
evidence into digital case files in the cloud, while also
consolidating all evidence into a single pane of glass.
Chris Wooten, Executive Vice President, NICE, said, “As a
leading company in open solutions for criminal justice digital
transformation, we’re excited to join forces with Karpel Solutions
to address challenges around growing digital evidence. Our
partnership will create improved workflows and efficiencies for
prosecutors, by allowing them to review complete evidence,
connected together in one place, so they can get to the truth
faster.”
LeeAnn Karpel, President of Karpel Solutions, said, “As a
company serving the U.S. judicial system for 30 years, we’re
excited to partner with NICE to enhance prosecutors' efficiency and
justice outcomes by enhancing PbK's media capabilities with NICE's
robust digital evidence management. As an additional benefit to our
mutual customers, there will be no additional API charge for
prosecutors’ offices to take advantage of the integration.”
The PROSECUTORByKarpel (PbK) Case Management Software
(CMS) helps prosecutors get more done in less time, by providing
enhanced capabilities focused on document management and
generation, workflow management, electronic docketing and courtroom
calendar management. As a leading digital evidence management
solution, NICE Justice digitally transforms how prosecutors’
offices manage discovery, receive and share digital evidence, and
create their work product. Freed from dealing with discs, drives,
emails, and logging into multiple systems to manage and prepare
evidence, attorneys and staff can focus on building and presenting
compelling cases.
The integration of NICE Justice and PbK will automate manual
processes associated with managing digital evidence, so prosecutors
can spend more time pursuing justice and prosecuting cases. The
integrated solution also consolidates and synchronizes digital
evidence and data across both systems bi-directionally in
real-time, ensuring that complete evidence is always accessible, no
matter what system prosecutors choose to work in.
How the NICE Justice – PROSECUTORByKarpel Integration
Works The NICE-Karpel integration automatically brings all types of
evidence prosecutors rely on to prosecute cases together,
eliminating the need to manually download/upload or scan evidence
from system to system, and search across different systems to find
relevant evidence. The integrated solution also puts an end to the
need to manually create and number case folders, upload evidence
into folders, and tag each evidence item with metadata.
The process begins when a user clicks on the initiate case
button in the PbK system to create a new case, which is then
assigned to a prosecutor. This action automatically generates a
corresponding case folder in NICE Justice (with the same case
identifier). As evidence comes in from law enforcement it is
automatically deposited into the correct NICE Justice case folder,
along with any documents attached to the PbK case file. NICE
Justice also auto assigns prosecutor access rights to digital case
folders, based on linked information in PbK. If case assignments
ever change in PbK, this information is automatically updated
across both systems, ensuring the newly assigned prosecutor can
seamlessly pick up where the former one left off.
Prosecutors’ offices that invest in the integrated solution can
also benefit from NICE Justice’s built-in AI and automation
capabilities for managing digital evidence that include automated
case building, face/object detection, video and audio transcription
and translation, optical character recognition (OCR), analytics,
and finding evidence connections. As all evidence items are now
automatically appended with accurate metadata, the integrated
solution can now also leverage NICE Justice’s analytics for
intelligent searching, or to find connected information and make
evidence recommendations, even across cases.
To learn more about NICE’s digital transformation solutions for
Public Safety and Justice visit the NICE website by clicking here
or email PSinfo@NICE.com for more information.
To learn more about PROSECUTORByKarpel visit this
website.
About Karpel Solutions For three decades Karpel Solutions has
served the American judicial system by providing technology
solutions to businesses, government departments and the legal
industry. Founded in 1985, Karpel provides business solutions that
mobilize technology to meet specific business goals and needs. In
2001 Karpel entered the criminal case management market by
developing a system for the St. Louis Circuit Attorney’s Office. In
2001, Karpel entered the criminal case management market. Today,
Karpel is the largest and most widely used provider of criminal
case management software in the United States. More info at
https://www.karpel.com.
NICE Public Safety & Justice With over 3,000
customers and 30 years of experience, NICE helps all types of
public safety and criminal justice agencies, from emergency
communications and law enforcement to prosecutors and courts,
digitally transform how they manage digital evidence and data from
beginning to end, to get to the truth faster. NICE’s Evidencentral
platform features an ecosystem of integrated technologies that
bring data together to give a single view of the truth, enabling
public safety and justice agencies to do what they do better –
whether it’s responding to incidents, investigating and building
cases, or prosecuting crimes. With comprehensive digital
transformation solutions that can be deployed across entire
counties and states, NICE also helps everyone work better together,
so justice flows more smoothly, from incident to court.
https://www.nicepublicsafety.com
About NICE With NICE (Nasdaq: NICE), it’s never been
easier for organizations of all sizes around the globe to create
extraordinary customer experiences while meeting key business
metrics. Featuring the world’s #1 cloud native customer experience
platform, CXone, NICE is a worldwide leader in AI-powered
self-service and agent-assisted CX software for the contact center
– and beyond. Over 25,000 organizations in more than 150 countries,
including over 85 of the Fortune 100 companies, partner with NICE
to transform - and elevate - every customer interaction.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions;
competition; successful execution of the Company’s growth strategy;
success and growth of the Company’s cloud Software-as-a-Service
business; changes in technology and market requirements; decline in
demand for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
in making additional acquisitions or difficulties or delays in
absorbing and integrating acquired operations, products,
technologies and personnel; loss of market share; an inability to
maintain certain marketing and distribution arrangements; the
Company’s dependency on third-party cloud computing platform
providers, hosting facilities and service partners; cyber security
attacks or other security breaches against the Company; privacy
concerns; changes in currency exchange rates and interest rates,
the effects of additional tax liabilities resulting from our global
operations, the effect of unexpected events or geo-political
conditions, such as the impact of conflicts in the Middle East that
may disrupt our business and the global economy; the effect of
newly enacted or modified laws, regulation or standards on the
Company and our products and various other factors and
uncertainties discussed in our filings with the U.S. Securities and
Exchange Commission (the “SEC”). For a more detailed description of
the risk factors and uncertainties affecting the company, refer to
the Company's reports filed from time to time with the SEC,
including the Company’s Annual Report on Form 20-F. The
forward-looking statements contained in this press release are made
as of the date of this press release, and the Company undertakes no
obligation to update or revise them, except as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20240821740183/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, media@nice.com, ET
Investors Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
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